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Ticket No:
#00014361
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history of this account 0101175021167
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 04/09/18 19:03 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 182471803144 Supplier Ref: 182471803144 Receipt: Adroit3EMDB01039001 Total Value: N50,000.00 Standard: N50,000.00 - 22247958847761720166 Fixed: N0.00 Date Sold: 12/10/18 10:32 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 182851031598 Supplier Ref: 182851031598 Receipt: Adroit3EMDB01154731 Total Value: N50,000.00 Standard: N50,000.00 - 51588728803054315335 Fixed: N0.00 Date Sold: 12/11/18 16:10 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 183161610180 Supplier Ref: 183161610180 Receipt: Adroit3EMDB01264277 Total Value: N50,000.00 Standard: N50,000.00 - 63768652540869257570 Fixed: N0.00 Date Sold: 10/12/18 21:23 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 183442024027 Supplier Ref: 183442024027 Receipt: Adroit3EMDB01369183 Total Value: N50,000.00 Standard: N50,000.00 - 21058196353952065567 Fixed: N0.00 Date Sold: 29/12/18 17:52 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 183631653006 Supplier Ref: 183631653006 Receipt: Adroit3EMDB01486610 Total Value: N50,000.00 Standard: N50,000.00 - 45586593057863465964 Fixed: N0.00 Date Sold: 08/02/19 21:56 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 190392056404 Supplier Ref: 190392056404 Receipt: Adroit3EMDB01785542 Total Value: N50,000.00 Standard: N50,000.00 - 53707039551953077962 Fixed: N0.00 Date Sold: 05/03/19 19:17 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 190641817536 Supplier Ref: 190641817536 Receipt: Adroit3EMDB01966831 Total Value: N50,000.00 Standard: N50,000.00 - 66119750782863835698 Fixed: N0.00 Date Sold: 27/03/19 10:40 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 190860940484 Supplier Ref: 190860940484 Receipt: Adroit3EMDB02076231 Total Value: N50,000.00 Standard: N46,869.95 - 66452388990590586037 Debt: N3,130.05 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/04/19 15:48 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 191061448232 Supplier Ref: 191061448232 Receipt: Adroit3EMDB02192323 Total Value: N50,000.00 Standard: N50,000.00 - 24256530372813941156 Fixed: N0.00 Date Sold: 09/05/19 11:06 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 191291006552 Supplier Ref: 191291006552 Receipt: Adroit3EMDB02321371 Total Value: N50,000.00 Standard: N50,000.00 - 10613416357475951783 Fixed: N0.00 Date Sold: 10/06/19 15:32 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 191611433041 Supplier Ref: 191611433041 Receipt: Adroit3EMDB02483199 Total Value: N30,000.00 Standard: N30,000.00 - 71277581835722783775 Fixed: N0.00 Date Sold: 28/06/19 15:17 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 191791417303 Supplier Ref: 191791417303 Receipt: Adroit3EMDB02570959 Total Value: N20,000.00 Standard: N20,000.00 - 19960403132331086241 Fixed: N0.00 Date Sold: 09/07/19 22:14 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 191902114528 Supplier Ref: 191902114528 Receipt: Adroit3EMDB02626270 Total Value: N10.00 Standard: N10.00 - 60709904681472332045 Fixed: N0.00 Date Sold: 09/07/19 22:27 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 191902127192 Supplier Ref: 191902127192 Receipt: Adroit3EMDB02626298 Total Value: N25,000.00 Standard: N25,000.00 - 47225980369600325685 Fixed: N0.00 Date Sold: 10/07/19 19:45 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 191911845077 Supplier Ref: 191911845077 Receipt: Adroit3EMDB02630604 Total Value: N30,000.00 Standard: N30,000.00 - 70717931500605198901 Fixed: N0.00 Date Sold: 19/08/19 20:24 Meter/Type: 0101175021167 Retailer/Operator: Fucil/ Token Ref: 473292617205359 Supplier Ref: 473292617205359 Receipt: FuGrp3EMDB02830331 Total Value: N30,000.00 Standard: N30,000.00 - 53955457410420009945 Fixed: N0.00 Date Sold: 13/09/19 16:35 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 192561536136 Supplier Ref: 192561536136 Receipt: Adroit3EMDB02959913 Total Value: N20,000.00 Standard: N20,000.00 - 62179039463858432942 Fixed: N0.00 Date Sold: 30/09/19 17:50 Meter/Type: 0101175021167 Retailer/Operator: DATAPEX/ Token Ref: 156985868220 Supplier Ref: 156985868220 Receipt: Adroit3EMDB03051832 Total Value: N5,000.00 Standard: N5,000.00 - 67636478579460787214 Fixed: N0.00 Date Sold: 01/10/19 15:03 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 192741404205 Supplier Ref: 192741404205 Receipt: Adroit3EMDB03057357 Total Value: N35,000.00 Standard: N35,000.00 - 69225420367510330556 Fixed: N0.00 Date Sold: 02/10/19 11:59 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 192751100046 Supplier Ref: 192751100046 Receipt: Adroit3EMDB03061296 Total Value: N20,000.00 Standard: N20,000.00 - 09635689687624036495 Fixed: N0.00 Date Sold: 31/10/19 17:28 Meter/Type: 0101175021167 Retailer/Operator: Fucil/ Token Ref: 522232864039827 Supplier Ref: 522232864039827 Receipt: FuGrp3EMDB03225767 Total Value: N80,000.00 Standard: N80,000.00 - 25146234669314145868 Fixed: N0.00 Date Sold: 15/12/19 17:09 Meter/Type: 0101175021167 Retailer/Operator: DATAPEX/ Token Ref: 157642273475 Supplier Ref: 157642273475 Receipt: Adroit3EMDB03536776 Total Value: N30,000.00 Standard: N30,000.00 - 09689210668317178621 Fixed: N0.00 Date Sold: 03/01/20 10:20 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 200030923330 Supplier Ref: 200030923330 Receipt: Adroit3EMDB03697854 Total Value: N50,000.00 Standard: N50,000.00 - 02557195988199402259 Fixed: N0.00 Date Sold: 16/01/20 12:10 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 200161113278 Supplier Ref: 200161113278 Receipt: Adroit3EMDB03806733 Total Value: N50,000.00 Standard: N50,000.00 - 69670474993948863399 Fixed: N0.00 Date Sold: 18/03/20 14:28 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 200781328055 Supplier Ref: 200781328055 Receipt: Adroit3EMDB04371812 Total Value: N30,000.00 Standard: N30,000.00 - 03116188199577549378 Fixed: N0.00 Date Sold: 14/04/20 08:38 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 201050738187 Supplier Ref: 201050738187 Receipt: Adroit3EMDB04565804 Total Value: N30,000.00 Standard: N30,000.00 - 67645121713126336947 Fixed: N0.00 Date Sold: 14/04/20 09:37 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 201050836595 Supplier Ref: 201050836595 Receipt: Adroit3EMDB04565999 Total Value: N10,000.00 Standard: N10,000.00 - 24741604822092122931 Fixed: N0.00 Date Sold: 10/05/20 17:59 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 201311759476 Supplier Ref: 201311759476 Receipt: Adroit3EMDB04750484 Total Value: N30,000.00 Standard: N30,000.00 - 38519766415889095969 Fixed: N0.00 Date Sold: 08/06/20 17:16 Meter/Type: 0101175021167 Retailer/Operator: BOCA/ Token Ref: 201601716465 Supplier Ref: 201601716465 Receipt: Adroit3EMDB04945210 Total Value: N40,000.00 Standard: N40,000.00 - 35608129969128384936 Fixed: N0.00 Total records returned: 34