JED Plc
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Ticket No:
#00014359
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Debt profile Hello Kindly assist with debt profile of the msn below 0101170283481 0101170282457 0101170283473 0101170273854 0101170273813 0101170385138 54150607023 54160858251 -- Regards,
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Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt profile
Impact Summary:
Hello, Find below 0101170283481 This customer does not have any Debt accounts associated. Please proceed to add one (or more) if necessary. 0101170282457 No Contract (with an Account) found by the provided search criteria. Please use alternate search criteria. 0101170283473 This customer does not have any Debt accounts associated. Please proceed to add one (or more) if necessary. 0101170273854 Debt Details • Name: OUTSTANDING • Reference Number: 0101170273854 • Start Date: 3/23/2020 • Category: Outstanding Balance • Original Balance: $13,587.38 • Outstanding Balance: $11,587.38 • Running Balance: $11,587.38 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 3/24/2020 7:03:32 PM 0101170273813 This customer does not have any Debt accounts associated. Please proceed to add one (or more) if necessary. 0101170385138 Debt Details • Name: OUTSTANDING • Reference Number: 0101170385138 • Start Date: 3/10/2020 • Category: Outstanding Balance • Original Balance: $14,424.03 • Outstanding Balance: $6,424.03 • Running Balance: $6,424.03 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/16/2020 12:24:30 PM 54150607023 Debt Details • Name: Outstanding • Reference Number: 529136 • Start Date: 1/19/2019 • Category: Outstanding Balance • Original Balance: $247,643.90 • Outstanding Balance: $218,253.75 • Running Balance: $218,253.75 • Note: Outstanding • Status: Active • Collection Method: Monthly Amount • Collection Value: $4,000.00 • Latest Payment: 5/6/2020 12:07:25 PM 54160858251 Debt Details • Name: OUTSTANDING • Reference Number: 54160858251 • Start Date: 2/12/2020 • Category: Outstanding Balance • Original Balance: $255,052.24 • Outstanding Balance: $237,052.24 • Running Balance: $237,052.24 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/9/2020 1:33:56 PM