JED Plc
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Ticket No:
#00014314
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello Kindly assist with debt profile of the msn below 0101160051906 0101190001731 0101161027266 54161073553 0101170365841 0101170392662 0101161073396 -- Regards,
Initiated BY:
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Initiator's Email:
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Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt profile
Impact Summary:
Good morning, Find below 0101160051906 • Name: OUTSTANDING • Reference Number: 630688 • Start Date: 2/6/2020 • Category: Outstanding Balance • Original Balance: $25,205.18 • Outstanding Balance: $19,205.18 • Running Balance: $19,205.18 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Per Vend Amount • Collection Value: $2,000.00 • Latest Payment: 7/8/2020 3:14:38 PM 0101190001731 • Name: OUTSTANDING • Reference Number: 612184 • Start Date: 6/26/2020 • Category: Outstanding Balance • Original Balance: $200,084.19 • Outstanding Balance: $197,084.19 • Running Balance: $197,084.19 • Note: none specified • Status: Active • Collection Method: Per Vend Amount • Collection Value: $3,000.00 • Latest Payment: 7/7/2020 4:47:28 PM 0101161027266 No Contract (with an Account) found by the provided search criteria. Please use alternate search criteria. 54161073553 • Name: OUTSTANDING • Reference Number: 54161073553 • Start Date: 3/5/2020 • Category: Outstanding Balance • Original Balance: $17,396.62 • Outstanding Balance: $10,396.62 • Running Balance: $10,396.62 • Note: none specified • Status: Active • Collection Method: Per Vend Amount • Collection Value: $3,000.00 • Latest Payment: 7/8/2020 11:16:44 AM 0101170365841 • Name: Outstanding Balance • Reference Number: 417008 • Start Date: 1/16/2019 • Category: Outstanding Balance • Original Balance: $452,084.06 • Outstanding Balance: $364,845.46 • Running Balance: $364,845.46 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $5,000.00 • Latest Payment: 6/30/2020 1:53:33 PM 0101170392662 • Name: OUTSTANDING • Reference Number: 630983 • Start Date: 8/5/2019 • Category: Outstanding Balance • Original Balance: $120,970.15 • Outstanding Balance: $74,970.15 • Running Balance: $74,970.15 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,500.00 • Latest Payment: 3/11/2020 2:51:38 PM 0101161073396 • Name: Outstanding • Reference Number: 0101161073396 • Start Date: 11/25/2019 • Category: Outstanding Balance • Original Balance: $210,973.83 • Outstanding Balance: $186,473.83 • Running Balance: $186,473.83 • Note: Outstanding Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 7/7/2020 1:39:05 PM