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Ticket No:
#00014304
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history opening balance and outstanding debt balance Please kindly help me with the debt profile opening balance and vending history 0101170436303.thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Good morning, Find below as requested Debt Details • Name: OUTSTANDING • Reference Number: 563374 • Start Date: 2/5/2020 • Category: Outstanding Balance • Original Balance: $12,388.53 • Outstanding Balance: $2,388.53 • Running Balance: $2,388.53 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/4/2020 6:01:04 PM VH Date Sold: 12/02/19 13:19 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 893514413971818 Supplier Ref: 893514413971818 Receipt: FuGrp3EMDB01807061 Total Value: N100.00 Standard: N100.00 - 23798721936048117938 Fixed: N0.00 Date Sold: 13/02/19 14:12 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 190441313193 Supplier Ref: 190441313193 Receipt: Adroit3EMDB01815694 Total Value: N2,000.00 Standard: N2,000.00 - 34383062695271830334 Fixed: N0.00 Date Sold: 05/03/19 21:06 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 800191671166194 Supplier Ref: 800191671166194 Receipt: FuGrp3EMDB01967343 Total Value: N1,000.00 Standard: N1,000.00 - 29168678212072661123 Fixed: N0.00 Date Sold: 18/03/19 14:47 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 190771347455 Supplier Ref: 190771347455 Receipt: Adroit3EMDB02033408 Total Value: N1,000.00 Standard: N1,000.00 - 02548982300342970684 Fixed: N0.00 Date Sold: 18/03/19 16:17 Meter/Type: 0101170436303 Retailer/Operator: DATAPEX/ Token Ref: 155291866279 Supplier Ref: 155291866279 Receipt: Adroit3EMDB02034271 Total Value: N1,000.00 Standard: N1,000.00 - 42547268418126033819 Fixed: N0.00 Date Sold: 05/04/19 11:35 Meter/Type: 0101170436303 Retailer/Operator: DATAPEX/ Token Ref: 155445690166 Supplier Ref: 155445690166 Receipt: Adroit3EMDB02131820 Total Value: N1,000.00 Standard: N1,000.00 - 42680742575635977964 Fixed: N0.00 Date Sold: 19/04/19 12:31 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 191091131294 Supplier Ref: 191091131294 Receipt: Adroit3EMDB02208766 Total Value: N1,000.00 Standard: N1,000.00 - 31466245286827121930 Fixed: N0.00 Date Sold: 09/06/19 14:37 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 913467827716685 Supplier Ref: 913467827716685 Receipt: FuGrp3EMDB02477496 Total Value: N1,000.00 Standard: N1,000.00 - 70399581261733826577 Fixed: N0.00 Date Sold: 17/06/19 18:20 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 191681720325 Supplier Ref: 191681720325 Receipt: Adroit3EMDB02519136 Total Value: N1,000.00 Standard: N1,000.00 - 72127207288817940962 Fixed: N0.00 Date Sold: 25/06/19 23:00 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 191762200142 Supplier Ref: 191762200142 Receipt: Adroit3EMDB02558240 Total Value: N1,000.00 Standard: N1,000.00 - 06323912042520313239 Fixed: N0.00 Date Sold: 07/07/19 13:01 Meter/Type: 0101170436303 Retailer/Operator: Pagatech/ Token Ref: 918812014114 Supplier Ref: 918812014114 Receipt: PagT13EMDB02612062 Total Value: N1,000.00 Standard: N1,000.00 - 65225272930435425272 Fixed: N0.00 Date Sold: 19/07/19 14:45 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 192001345207 Supplier Ref: 192001345207 Receipt: Adroit3EMDB02670999 Total Value: N600.00 Standard: N600.00 - 12447608874253310009 Fixed: N0.00 Date Sold: 27/07/19 19:06 Meter/Type: 0101170436303 Retailer/Operator: Pagatech/ Token Ref: 920818060345 Supplier Ref: 920818060345 Receipt: PagT13EMDB02711796 Total Value: N800.00 Standard: N800.00 - 54874436448306875134 Fixed: N0.00 Date Sold: 11/08/19 14:52 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 992945990314101 Supplier Ref: 992945990314101 Receipt: FuGrp3EMDB02789627 Total Value: N500.00 Standard: N500.00 - 43854688993677746456 Fixed: N0.00 Date Sold: 20/08/19 12:02 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 510542325706239 Supplier Ref: 510542325706239 Receipt: FuGrp3EMDB02832495 Total Value: N500.00 Standard: N500.00 - 46500742731918119599 Fixed: N0.00 Date Sold: 30/08/19 13:09 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 192421209188 Supplier Ref: 192421209188 Receipt: Adroit3EMDB02881936 Total Value: N500.00 Standard: N500.00 - 73471078786347379908 Fixed: N0.00 Date Sold: 05/09/19 17:28 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 145500226851588 Supplier Ref: 145500226851588 Receipt: FuGrp3EMDB02916361 Total Value: N500.00 Standard: N500.00 - 47853356028111156752 Fixed: N0.00 Date Sold: 13/09/19 11:58 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 192561058592 Supplier Ref: 192561058592 Receipt: Adroit3EMDB02957834 Total Value: N500.00 Standard: N500.00 - 49025909701491818715 Fixed: N0.00 Date Sold: 19/09/19 17:47 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 818809010171548 Supplier Ref: 818809010171548 Receipt: FuGrp3EMDB02991349 Total Value: N500.00 Standard: N500.00 - 16886757674229675113 Fixed: N0.00 Date Sold: 25/09/19 09:50 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 848776214221099 Supplier Ref: 848776214221099 Receipt: FuGrp3EMDB03020084 Total Value: N500.00 Standard: N500.00 - 08903942069728717440 Fixed: N0.00 Date Sold: 30/09/19 21:06 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 192732006570 Supplier Ref: 192732006570 Receipt: Adroit3EMDB03053598 Total Value: N1,000.00 Standard: N1,000.00 - 27691916867445033974 Fixed: N0.00 Date Sold: 14/10/19 16:03 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 192871504172 Supplier Ref: 192871504172 Receipt: Adroit3EMDB03126645 Total Value: N500.00 Standard: N500.00 - 61308585135165413686 Fixed: N0.00 Date Sold: 23/10/19 15:58 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 192961500036 Supplier Ref: 192961500036 Receipt: Adroit3EMDB03175989 Total Value: N500.00 Standard: N500.00 - 60196918520641575706 Fixed: N0.00 Date Sold: 31/10/19 17:31 Meter/Type: 0101170436303 Retailer/Operator: DATAPEX/ Token Ref: 157253595604 Supplier Ref: 157253595604 Receipt: Adroit3EMDB03225804 Total Value: N500.00 Standard: N500.00 - 31076225205377700721 Fixed: N0.00 Date Sold: 05/11/19 17:32 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 96203443026234 Supplier Ref: 96203443026234 Receipt: FuGrp3EMDB03258960 Total Value: N500.00 Standard: N500.00 - 03551568055674153563 Fixed: N0.00 Date Sold: 15/11/19 17:09 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 835915573269775 Supplier Ref: 835915573269775 Receipt: FuGrp3EMDB03317264 Total Value: N500.00 Standard: N500.00 - 01743172201304230281 Fixed: N0.00 Date Sold: 22/11/19 17:04 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 162369497704293 Supplier Ref: 162369497704293 Receipt: FuGrp3EMDB03358609 Total Value: N500.00 Standard: N500.00 - 25708322250102901366 Fixed: N0.00 Date Sold: 30/11/19 10:09 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 332431802737169 Supplier Ref: 332431802737169 Receipt: FuGrp3EMDB03420480 Total Value: N500.00 Standard: N500.00 - 61875424317728817511 Fixed: N0.00 Date Sold: 08/12/19 20:16 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 328205809239271 Supplier Ref: 328205809239271 Receipt: FuGrp3EMDB03495431 Total Value: N500.00 Standard: N500.00 - 62089816564314448301 Fixed: N0.00 Date Sold: 19/12/19 21:59 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 73824068168884 Supplier Ref: 73824068168884 Receipt: FuGrp3EMDB03576700 Total Value: N1,000.00 Standard: N1,000.00 - 42180001289299684829 Fixed: N0.00 Date Sold: 14/01/20 17:29 Meter/Type: 0101170436303 Retailer/Operator: Fucil/ Token Ref: 784931576469471 Supplier Ref: 784931576469471 Receipt: FuGrp3EMDB03792796 Total Value: N1,000.00 Standard: N1,000.00 - 55972474323441791129 Fixed: N0.00 Date Sold: 11/02/20 17:18 Meter/Type: 0101170436303 Retailer/Operator: DATAPEX/ Token Ref: 158143428965 Supplier Ref: 158143428965 Receipt: Adroit3EMDB04042273 Total Value: N2,500.00 Standard: N500.00 - 03872696355087166921 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/02/20 18:04 Meter/Type: 0101170436303 Retailer/Operator: Pagatech/ Token Ref: 005417049463 Supplier Ref: 005417049463 Receipt: PagT13EMDB04151181 Total Value: N1,000.00 Standard: N1,000.00 - 03172718406199995945 Fixed: N0.00 Date Sold: 07/03/20 21:37 Meter/Type: 0101170436303 Retailer/Operator: Pagatech/ Token Ref: 006720375772 Supplier Ref: 006720375772 Receipt: PagT13EMDB04314384 Total Value: N3,000.00 Standard: N1,000.00 - 51683541641253998154 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/03/20 15:12 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 200831412126 Supplier Ref: 200831412126 Receipt: Adroit3EMDB04404531 Total Value: N1,000.00 Standard: N1,000.00 - 02509092923056990015 Fixed: N0.00 Date Sold: 02/04/20 22:30 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 200932130404 Supplier Ref: 200932130404 Receipt: Adroit3EMDB04494502 Total Value: N3,000.00 Standard: N1,000.00 - 01468203121885739439 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/04/20 12:06 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201001106274 Supplier Ref: 201001106274 Receipt: Adroit3EMDB04540323 Total Value: N1,000.00 Standard: N1,000.00 - 67417147481283821535 Fixed: N0.00 Date Sold: 14/04/20 18:02 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201051702328 Supplier Ref: 201051702328 Receipt: Adroit3EMDB04569773 Total Value: N1,000.00 Standard: N1,000.00 - 50121472098781084446 Fixed: N0.00 Date Sold: 20/04/20 09:43 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201110943367 Supplier Ref: 201110943367 Receipt: Adroit3EMDB04612572 Total Value: N1,000.00 Standard: N1,000.00 - 14721643615997116163 Fixed: N0.00 Date Sold: 25/04/20 13:04 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201161304534 Supplier Ref: 201161304534 Receipt: Adroit3EMDB04654052 Total Value: N1,000.00 Standard: N1,000.00 - 64724980274962480741 Fixed: N0.00 Date Sold: 18/05/20 10:31 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201391031282 Supplier Ref: 201391031282 Receipt: Adroit3EMDB04796578 Total Value: N3,000.00 Standard: N1,000.00 - 32934485387323634363 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/05/20 10:07 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201481007346 Supplier Ref: 201481007346 Receipt: Adroit3EMDB04856526 Total Value: N1,000.00 Standard: N1,000.00 - 27908722796544503611 Fixed: N0.00 Date Sold: 04/06/20 18:01 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201561801101 Supplier Ref: 201561801101 Receipt: Adroit3EMDB04919459 Total Value: N3,000.00 Standard: N1,000.00 - 58545644975981963329 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 12/06/20 12:01 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201641201197 Supplier Ref: 201641201197 Receipt: Adroit3EMDB04967602 Total Value: N1,000.00 Standard: N1,000.00 - 46709699101370398085 Fixed: N0.00 Date Sold: 21/06/20 13:38 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201731338437 Supplier Ref: 201731338437 Receipt: Adroit3EMDB05028687 Total Value: N500.00 Standard: N500.00 - 54933955394799051108 Fixed: N0.00 Date Sold: 29/06/20 20:08 Meter/Type: 0101170436303 Retailer/Operator: BOCA/ Token Ref: 201812008203 Supplier Ref: 201812008203 Receipt: Adroit3EMDB05093020 Total Value: N1,000.00 Standard: N1,000.00 - 03739389297593701082 Fixed: N0.00 Total records returned: 52