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Ticket No:
#00014268
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history opening balance and outstanding debt balance Please kindly furnish me with the debt profile of the following meter and vending history please 54161155806.thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and outstanding balance
Impact Summary:
Hello, Find below Date Sold: 24/08/18 11:15 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 182361015433 Supplier Ref: 182361015433 Receipt: Adroit3EMDB01003002 Total Value: N3,200.00 Standard: N3,200.00 - 40861955442533296533 Fixed: N0.00 Date Sold: 24/09/18 08:07 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 182670807212 Supplier Ref: 182670807212 Receipt: Adroit3EMDB01093033 Total Value: N3,200.00 Standard: N3,200.00 - 41254554203709853769 Fixed: N0.00 Date Sold: 22/10/18 08:07 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 182950807298 Supplier Ref: 182950807298 Receipt: Adroit3EMDB01185674 Total Value: N5,000.00 Standard: N5,000.00 - 50824879126470823277 Fixed: N0.00 Date Sold: 03/12/18 17:14 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 000679627507 Supplier Ref: 000679627507 Receipt: Adroit3EMDB01337802 Total Value: N1,500.00 Standard: N1,500.00 - 61676032283237095131 Fixed: N0.00 Date Sold: 20/12/18 14:50 Meter/Type: 54161155806 Retailer/Operator: Fucil/ Token Ref: 682799061764730 Supplier Ref: 682799061764730 Receipt: FuGrp3EMDB01422391 Total Value: N1,500.00 Standard: N1,500.00 - 06211297550698693548 Fixed: N0.00 Date Sold: 31/12/18 11:00 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 183651000521 Supplier Ref: 183651000521 Receipt: Adroit3EMDB01491180 Total Value: N1,500.00 Standard: N1,500.00 - 58455949551123924411 Fixed: N0.00 Date Sold: 18/01/19 09:43 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 190180843174 Supplier Ref: 190180843174 Receipt: Adroit3EMDB01608034 Total Value: N2,000.00 Standard: N2,000.00 - 05317589089466097962 Fixed: N0.00 Date Sold: 04/02/19 14:42 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 190351343120 Supplier Ref: 190351343120 Receipt: Adroit3EMDB01746921 Total Value: N2,000.00 Standard: N2,000.00 - 13455562831487382900 Fixed: N0.00 Date Sold: 19/02/19 10:31 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 190500931488 Supplier Ref: 190500931488 Receipt: Adroit3EMDB01855478 Total Value: N2,000.00 Standard: N2,000.00 - 54444779799296023502 Fixed: N0.00 Date Sold: 13/03/19 10:16 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 155246502087 Supplier Ref: 155246502087 Receipt: Adroit3EMDB02008379 Total Value: N2,000.00 Standard: N2,000.00 - 64234430515343728601 Fixed: N0.00 Date Sold: 02/04/19 14:22 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 155420774029 Supplier Ref: 155420774029 Receipt: Adroit3EMDB02113294 Total Value: N1,000.00 Standard: N1,000.00 - 25897352581093476605 Fixed: N0.00 Date Sold: 15/04/19 10:30 Meter/Type: 54161155806 Retailer/Operator: Fucil/ Token Ref: 385776242861974 Supplier Ref: 385776242861974 Receipt: FuGrp3EMDB02183120 Total Value: N1,500.00 Standard: N1,500.00 - 09291516697231840918 Fixed: N0.00 Date Sold: 30/04/19 15:22 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 155663055821 Supplier Ref: 155663055821 Receipt: Adroit3EMDB02270993 Total Value: N1,000.00 Standard: N1,000.00 - 05536173332514751885 Fixed: N0.00 Date Sold: 07/05/19 13:08 Meter/Type: 54161155806 Retailer/Operator: Fucil/ Token Ref: 632658671961027 Supplier Ref: 632658671961027 Receipt: FuGrp3EMDB02311680 Total Value: N2,000.00 Standard: N2,000.00 - 29044853956968854077 Fixed: N0.00 Date Sold: 24/05/19 10:29 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 155868659120 Supplier Ref: 155868659120 Receipt: Adroit3EMDB02388639 Total Value: N3,000.00 Standard: N3,000.00 - 08007996295574237501 Fixed: N0.00 Date Sold: 10/06/19 10:08 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 156015408287 Supplier Ref: 156015408287 Receipt: Adroit3EMDB02479761 Total Value: N2,000.00 Standard: N2,000.00 - 04016047295016773052 Fixed: N0.00 Date Sold: 21/06/19 19:13 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 191721813148 Supplier Ref: 191721813148 Receipt: Adroit3EMDB02539134 Total Value: N1,000.00 Standard: N1,000.00 - 01729854350141478491 Fixed: N0.00 Date Sold: 25/06/19 14:38 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 191761338177 Supplier Ref: 191761338177 Receipt: Adroit3EMDB02555803 Total Value: N3,000.00 Standard: N3,000.00 - 58317774136358159092 Fixed: N0.00 Date Sold: 25/07/19 13:12 Meter/Type: 54161155806 Retailer/Operator: Fucil/ Token Ref: 368680358589123 Supplier Ref: 368680358589123 Receipt: FuGrp3EMDB02697849 Total Value: N1,500.00 Standard: N1,500.00 - 56080166148815496876 Fixed: N0.00 Date Sold: 03/08/19 11:22 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 192151022475 Supplier Ref: 192151022475 Receipt: Adroit3EMDB02748341 Total Value: N11,000.00 Standard: N5,000.00 - 42455899563428838271 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/08/19 13:21 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 156725049198 Supplier Ref: 156725049198 Receipt: Adroit3EMDB02887948 Total Value: N5,000.00 Standard: N5,000.00 - 65428377429574124873 Fixed: N0.00 Date Sold: 21/09/19 16:31 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 156907630211 Supplier Ref: 156907630211 Receipt: Adroit3EMDB03002255 Total Value: N4,000.00 Standard: N1,000.00 - 07709119915345780806 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/09/19 09:13 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 156939564564 Supplier Ref: 156939564564 Receipt: Adroit3EMDB03019873 Total Value: N1,500.00 Standard: N1,500.00 - 40934611859217701438 Fixed: N0.00 Date Sold: 30/09/19 11:22 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 192731023178 Supplier Ref: 192731023178 Receipt: Adroit3EMDB03046841 Total Value: N5,000.00 Standard: N5,000.00 - 16384303780943323352 Fixed: N0.00 Date Sold: 30/10/19 18:36 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 157245347404 Supplier Ref: 157245347404 Receipt: Adroit3EMDB03218674 Total Value: N10,000.00 Standard: N7,000.00 - 58958456149539739674 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/12/19 13:49 Meter/Type: 54161155806 Retailer/Operator: Fucil/ Token Ref: 344660781860498 Supplier Ref: 344660781860498 Receipt: FuGrp3EMDB03462779 Total Value: N10,000.00 Standard: N4,000.00 - 25136990664264655587 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/12/19 14:26 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 157546250033 Supplier Ref: 157546250033 Receipt: Adroit3EMDB03463188 Total Value: N4,900.00 Standard: N4,900.00 - 14931236228590200660 Fixed: N0.00 Date Sold: 31/01/20 09:32 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 200310832325 Supplier Ref: 200310832325 Receipt: Adroit3EMDB03932549 Total Value: N10,000.00 Standard: N7,000.00 - 22915692992688002555 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/03/20 19:09 Meter/Type: 54161155806 Retailer/Operator: DATAPEX/ Token Ref: 158360092556 Supplier Ref: 158360092556 Receipt: Adroit3EMDB04313120 Total Value: N10,000.00 Standard: N4,000.00 - 07981376543080419218 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/03/20 11:26 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 200861026296 Supplier Ref: 200861026296 Receipt: Adroit3EMDB04427293 Total Value: N1,500.00 Standard: N1,500.00 - 08246256303546756798 Fixed: N0.00 Date Sold: 01/04/20 15:07 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 200921407176 Supplier Ref: 200921407176 Receipt: Adroit3EMDB04481882 Total Value: N7,000.00 Standard: N4,000.00 - 47644970746981200598 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/04/20 14:09 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 201091409542 Supplier Ref: 201091409542 Receipt: Adroit3EMDB04600019 Total Value: N900.00 Standard: N900.00 - 32140893709645171223 Fixed: N0.00 Date Sold: 21/04/20 19:46 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 201121946404 Supplier Ref: 201121946404 Receipt: Adroit3EMDB04623629 Total Value: N900.00 Standard: N900.00 - 20320810732454382414 Fixed: N0.00 Date Sold: 23/04/20 12:23 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 201141223281 Supplier Ref: 201141223281 Receipt: Adroit3EMDB04633117 Total Value: N2,000.00 Standard: N2,000.00 - 58406775381261629834 Fixed: N0.00 Date Sold: 29/04/20 19:14 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 201201914157 Supplier Ref: 201201914157 Receipt: Adroit3EMDB04684185 Total Value: N9,900.00 Standard: N9,900.00 - 66532922326770902425 Fixed: N0.00 Date Sold: 17/06/20 17:13 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 201691714005 Supplier Ref: 201691714005 Receipt: Adroit3EMDB05003834 Total Value: N9,900.00 Standard: N3,900.00 - 43170116206708050583 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/06/20 20:03 Meter/Type: 54161155806 Retailer/Operator: BOCA/ Token Ref: 201822003040 Supplier Ref: 201822003040 Receipt: Adroit3EMDB05104656 Total Value: N9,900.00 Standard: N9,900.00 - 42345562314320893809 Fixed: N0.00 Total records returned: 80 Debt profile • Name: OUTSTANDING • Reference Number: 6361202133-01 • Start Date: 7/27/2019 • Category: Outstanding Balance • Original Balance: $246,666.85 • Outstanding Balance: $210,666.85 • Running Balance: $210,666.85 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 6/17/2020 5:13:53 PM