JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014259
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for VH of 0101161012303 Dear IT Support Team, Kindly furnish us with VH of 0101161012303. Thank you.
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below the request, Date Sold: 19/06/18 16:30 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 817015301922 Supplier Ref: 817015301922 Receipt: Adroit3EMDB00842368 Total Value: N3,000.00 Standard: N3,000.00 - 34817929331270153418 Fixed: N0.00 Date Sold: 12/07/18 11:15 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 819310151059 Supplier Ref: 819310151059 Receipt: Adroit3EMDB00894855 Total Value: N3,000.00 Standard: N3,000.00 - 20108220774465809936 Fixed: N0.00 Date Sold: 17/08/18 14:53 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 822913531169 Supplier Ref: 822913531169 Receipt: Adroit3EMDB00984522 Total Value: N3,000.00 Standard: N3,000.00 - 55834562938100629146 Fixed: N0.00 Date Sold: 28/09/18 15:18 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 182711518263 Supplier Ref: 182711518263 Receipt: Adroit3EMDB01108236 Total Value: N3,000.00 Standard: N3,000.00 - 55528973785931184518 Fixed: N0.00 Date Sold: 30/11/18 09:59 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 183340959461 Supplier Ref: 183340959461 Receipt: Adroit3EMDB01324777 Total Value: N3,000.00 Standard: N3,000.00 - 26492390683443876387 Fixed: N0.00 Date Sold: 15/01/19 12:19 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 190151119263 Supplier Ref: 190151119263 Receipt: Adroit3EMDB01584952 Total Value: N2,000.00 Standard: N2,000.00 - 73558727044039479385 Fixed: N0.00 Date Sold: 15/02/19 14:31 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 190461331268 Supplier Ref: 190461331268 Receipt: Adroit3EMDB01835035 Total Value: N1,000.00 Standard: N1,000.00 - 57841999938971513976 Fixed: N0.00 Date Sold: 04/03/19 12:47 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 190631147481 Supplier Ref: 190631147481 Receipt: Adroit3EMDB01951946 Total Value: N3,000.00 Standard: N3,000.00 - 69038045895235579464 Fixed: N0.00 Date Sold: 16/04/19 10:25 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 191060925544 Supplier Ref: 191060925544 Receipt: Adroit3EMDB02189823 Total Value: N3,000.00 Standard: N3,000.00 - 15638361252093657342 Fixed: N0.00 Date Sold: 06/06/19 16:27 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 191571527454 Supplier Ref: 191571527454 Receipt: Adroit3EMDB02462652 Total Value: N2,000.00 Standard: N2,000.00 - 25284026993355805406 Fixed: N0.00 Date Sold: 16/07/19 15:59 Meter/Type: 0101161012303 Retailer/Operator: Pagatech/ Token Ref: 919714596184 Supplier Ref: 919714596184 Receipt: PagT13EMDB02657180 Total Value: N2,000.00 Standard: N2,000.00 - 06227076837414221167 Fixed: N0.00 Date Sold: 23/08/19 11:45 Meter/Type: 0101161012303 Retailer/Operator: Fucil/ Token Ref: 18556566383788 Supplier Ref: 18556566383788 Receipt: FuGrp3EMDB02846700 Total Value: N2,000.00 Standard: N2,000.00 - 32745871304212437477 Fixed: N0.00 Date Sold: 24/09/19 16:31 Meter/Type: 0101161012303 Retailer/Operator: DATAPEX/ Token Ref: 156933552048 Supplier Ref: 156933552048 Receipt: Adroit3EMDB03017215 Total Value: N7,000.00 Standard: N3,000.00 - 14072742530667343701 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/11/19 10:13 Meter/Type: 0101161012303 Retailer/Operator: Fucil/ Token Ref: 483676123831952 Supplier Ref: 483676123831952 Receipt: FuGrp3EMDB03328482 Total Value: N7,000.00 Standard: N3,000.00 - 56062457797328632706 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/01/20 14:04 Meter/Type: 0101161012303 Retailer/Operator: DATAPEX/ Token Ref: 157891722976 Supplier Ref: 157891722976 Receipt: Adroit3EMDB03779882 Total Value: N6,000.00 Standard: N2,000.00 - 40039500506055359801 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/01/20 17:47 Meter/Type: 0101161012303 Retailer/Operator: Fucil/ Token Ref: 229164253353345 Supplier Ref: 229164253353345 Receipt: FuGrp3EMDB03939779 Total Value: N1,000.00 Standard: N1,000.00 - 21867775410616254587 Fixed: N0.00 Date Sold: 27/02/20 16:58 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 200581558327 Supplier Ref: 200581558327 Receipt: Adroit3EMDB04195424 Total Value: N3,000.00 Standard: N1,000.00 - 18510213963349303833 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/02/20 15:43 Meter/Type: 0101161012303 Retailer/Operator: DATAPEX/ Token Ref: 158289741639 Supplier Ref: 158289741639 Receipt: Adroit3EMDB04207244 Total Value: N4,000.00 Standard: N4,000.00 - 45236444674827277733 Fixed: N0.00 Date Sold: 17/04/20 10:44 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 201081044188 Supplier Ref: 201081044188 Receipt: Adroit3EMDB04588422 Total Value: N6,000.00 Standard: N2,000.00 - 30600596193956305060 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/05/20 20:03 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 201302003378 Supplier Ref: 201302003378 Receipt: Adroit3EMDB04746854 Total Value: N6,000.00 Standard: N4,000.00 - 37882070625838252077 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/06/20 11:21 Meter/Type: 0101161012303 Retailer/Operator: BOCA/ Token Ref: 201751121493 Supplier Ref: 201751121493 Receipt: Adroit3EMDB05041739 Total Value: N5,000.00 Standard: N3,000.00 - 46410811680210543576 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 35