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Ticket No:
#00014251
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history opening balance and outstanding debt balance Please kindly send me the debt profile outstanding debt balance of the following meter please 54161048936.thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH, details and outstanding balance
Impact Summary:
Hello, Find below, Debt Details • Name: OUTSTANDING • Reference Number: 615840 • Start Date: 2/18/2020 • Category: Outstanding Balance • Original Balance: $12,044.23 • Outstanding Balance: $4,044.23 • Running Balance: $4,044.23 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 5/8/2020 10:43:34 AM VH Date Sold: 31/07/18 15:35 Meter/Type: 54161048936 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 821214350214 Supplier Ref: 821214350214 Receipt: JEDNIG3EMDB00939460 Total Value: N1,000.00 Standard: N1,000.00 - 10601927589506393253 Fixed: N0.00 Date Sold: 30/08/18 15:49 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 182421449250 Supplier Ref: 182421449250 Receipt: Adroit3EMDB01022068 Total Value: N1,000.00 Standard: N1,000.00 - 27499057502908343596 Fixed: N0.00 Date Sold: 22/10/18 12:44 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 182951244010 Supplier Ref: 182951244010 Receipt: Adroit3EMDB01187456 Total Value: N500.00 Standard: N500.00 - 64548161210761884726 Fixed: N0.00 Date Sold: 13/11/18 15:03 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 183171503065 Supplier Ref: 183171503065 Receipt: Adroit3EMDB01267603 Total Value: N500.00 Standard: N500.00 - 07121652788072398343 Fixed: N0.00 Date Sold: 26/11/18 17:21 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 183301721415 Supplier Ref: 183301721415 Receipt: Adroit3EMDB01310930 Total Value: N500.00 Standard: N500.00 - 56102461542014144822 Fixed: N0.00 Date Sold: 07/12/18 14:02 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 183411302586 Supplier Ref: 183411302586 Receipt: Adroit3EMDB01353981 Total Value: N500.00 Standard: N500.00 - 71972303542391401778 Fixed: N0.00 Date Sold: 16/12/18 15:57 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 183501457135 Supplier Ref: 183501457135 Receipt: Adroit3EMDB01397722 Total Value: N500.00 Standard: N500.00 - 27501917376029882713 Fixed: N0.00 Date Sold: 26/12/18 19:51 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 183601851157 Supplier Ref: 183601851157 Receipt: Adroit3EMDB01465885 Total Value: N1,000.00 Standard: N1,000.00 - 18053802071726040971 Fixed: N0.00 Date Sold: 18/01/19 09:22 Meter/Type: 54161048936 Retailer/Operator: Fucil/ Token Ref: 766861034258173 Supplier Ref: 766861034258173 Receipt: FuGrp3EMDB01607848 Total Value: N500.00 Standard: N500.00 - 63628346770266919807 Fixed: N0.00 Date Sold: 02/02/19 16:05 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 190331505286 Supplier Ref: 190331505286 Receipt: Adroit3EMDB01735466 Total Value: N1,000.00 Standard: N1,000.00 - 25256755321579543908 Fixed: N0.00 Date Sold: 01/03/19 13:32 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 190601233226 Supplier Ref: 190601233226 Receipt: Adroit3EMDB01933704 Total Value: N1,000.00 Standard: N1,000.00 - 69990537593269174419 Fixed: N0.00 Date Sold: 22/03/19 19:35 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 190811836048 Supplier Ref: 190811836048 Receipt: Adroit3EMDB02056415 Total Value: N500.00 Standard: N500.00 - 26923501922474534990 Fixed: N0.00 Date Sold: 11/04/19 12:58 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 191011158260 Supplier Ref: 191011158260 Receipt: Adroit3EMDB02165305 Total Value: N500.00 Standard: N500.00 - 07218568870526310987 Fixed: N0.00 Date Sold: 22/04/19 10:23 Meter/Type: 54161048936 Retailer/Operator: DATAPEX/ Token Ref: 155592138584 Supplier Ref: 155592138584 Receipt: Adroit3EMDB02220728 Total Value: N500.00 Standard: N500.00 - 02726917329509700351 Fixed: N0.00 Date Sold: 05/05/19 09:59 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 191250859141 Supplier Ref: 191250859141 Receipt: Adroit3EMDB02298786 Total Value: N500.00 Standard: N500.00 - 26523073376924622308 Fixed: N0.00 Date Sold: 12/05/19 13:33 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 191321233298 Supplier Ref: 191321233298 Receipt: Adroit3EMDB02331080 Total Value: N1,000.00 Standard: N1,000.00 - 04336756606305014400 Fixed: N0.00 Date Sold: 18/06/19 12:30 Meter/Type: 54161048936 Retailer/Operator: DATAPEX/ Token Ref: 156085380690 Supplier Ref: 156085380690 Receipt: Adroit3EMDB02521961 Total Value: N500.00 Standard: N500.00 - 13885716437616988498 Fixed: N0.00 Date Sold: 29/06/19 11:14 Meter/Type: 54161048936 Retailer/Operator: Fucil/ Token Ref: 419203065056171 Supplier Ref: 419203065056171 Receipt: FuGrp3EMDB02574831 Total Value: N1,000.00 Standard: N1,000.00 - 64141569947647431360 Fixed: N0.00 Date Sold: 25/07/19 16:39 Meter/Type: 54161048936 Retailer/Operator: Fucil/ Token Ref: 51899178101736 Supplier Ref: 51899178101736 Receipt: FuGrp3EMDB02699406 Total Value: N500.00 Standard: N500.00 - 67874922554783491483 Fixed: N0.00 Date Sold: 06/08/19 17:54 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 192181654555 Supplier Ref: 192181654555 Receipt: Adroit3EMDB02766415 Total Value: N500.00 Standard: N500.00 - 11538367106617210355 Fixed: N0.00 Date Sold: 29/08/19 16:05 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 192411505425 Supplier Ref: 192411505425 Receipt: Adroit3EMDB02877067 Total Value: N500.00 Standard: N500.00 - 50086468538969993739 Fixed: N0.00 Date Sold: 22/09/19 16:41 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 192651542228 Supplier Ref: 192651542228 Receipt: Adroit3EMDB03005486 Total Value: N500.00 Standard: N500.00 - 55203523811565507112 Fixed: N0.00 Date Sold: 30/10/19 16:31 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 193031533200 Supplier Ref: 193031533200 Receipt: Adroit3EMDB03217512 Total Value: N500.00 Standard: N500.00 - 19926923555182814760 Fixed: N0.00 Date Sold: 21/11/19 13:15 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 193251217090 Supplier Ref: 193251217090 Receipt: Adroit3EMDB03348894 Total Value: N500.00 Standard: N500.00 - 08114752515508914869 Fixed: N0.00 Date Sold: 10/12/19 16:38 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 193441540557 Supplier Ref: 193441540557 Receipt: Adroit3EMDB03511426 Total Value: N500.00 Standard: N500.00 - 01974070550478905182 Fixed: N0.00 Date Sold: 31/12/19 19:24 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 193651827022 Supplier Ref: 193651827022 Receipt: Adroit3EMDB03684285 Total Value: N500.00 Standard: N500.00 - 16199067021754171152 Fixed: N0.00 Date Sold: 22/01/20 17:16 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 200221619411 Supplier Ref: 200221619411 Receipt: Adroit3EMDB03857555 Total Value: N500.00 Standard: N500.00 - 05745118748194975518 Fixed: N0.00 Date Sold: 12/02/20 17:54 Meter/Type: 54161048936 Retailer/Operator: DATAPEX/ Token Ref: 158152286398 Supplier Ref: 158152286398 Receipt: Adroit3EMDB04052578 Total Value: N1,000.00 Standard: N1,000.00 - 02615520693840197338 Fixed: N0.00 Date Sold: 10/03/20 17:16 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 200701616463 Supplier Ref: 200701616463 Receipt: Adroit3EMDB04328901 Total Value: N5,000.00 Standard: N1,000.00 - 21249225844965635280 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/03/20 16:47 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 200851546538 Supplier Ref: 200851546538 Receipt: Adroit3EMDB04422423 Total Value: N100.00 Standard: N100.00 - 40919008501165380742 Fixed: N0.00 Date Sold: 25/03/20 17:39 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 200851639035 Supplier Ref: 200851639035 Receipt: Adroit3EMDB04423059 Total Value: N1,000.00 Standard: N1,000.00 - 63695488156778675611 Fixed: N0.00 Date Sold: 25/04/20 19:43 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 201161944064 Supplier Ref: 201161944064 Receipt: Adroit3EMDB04660590 Total Value: N2,900.00 Standard: N900.00 - 60085940247559159223 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/05/20 10:43 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 201291043413 Supplier Ref: 201291043413 Receipt: Adroit3EMDB04732450 Total Value: N2,500.00 Standard: N500.00 - 72281346902163946170 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/05/20 16:49 Meter/Type: 54161048936 Retailer/Operator: BOCA/ Token Ref: 201371649115 Supplier Ref: 201371649115 Receipt: Adroit3EMDB04791063 Total Value: N2,000.00 Standard: N2,000.00 - 42078695029143868149 Fixed: N0.00 Total records returned: 47