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Ticket No:
#00014204
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY(54160922578
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 01/05/19 14:10 Meter/Type: 54160922578 Retailer/Operator: DATAPEX/ Token Ref: 155671263287 Supplier Ref: 155671263287 Receipt: Adroit3EMDB02278097 Total Value: N3,200.00 Standard: N3,200.00 - 34075133505860892097 Fixed: N0.00 Date Sold: 14/06/19 16:14 Meter/Type: 54160922578 Retailer/Operator: eTranzact/ Token Ref: 916515090000 Supplier Ref: 916515090000 Receipt: Adroit3EMDB02505157 Total Value: N3,200.00 Standard: N3,200.00 - 43049238202642924076 Fixed: N0.00 Date Sold: 16/07/19 10:17 Meter/Type: 54160922578 Retailer/Operator: DATAPEX/ Token Ref: 156326502467 Supplier Ref: 156326502467 Receipt: Adroit3EMDB02654817 Total Value: N3,150.00 Standard: N3,150.00 - 06207977998872996081 Fixed: N0.00 Date Sold: 04/10/19 09:33 Meter/Type: 54160922578 Retailer/Operator: BOCA/ Token Ref: 192770834320 Supplier Ref: 192770834320 Receipt: Adroit3EMDB03072329 Total Value: N3,150.00 Standard: N3,150.00 - 25094860850683566420 Fixed: N0.00 Date Sold: 01/11/19 11:13 Meter/Type: 54160922578 Retailer/Operator: Fucil/ Token Ref: 172265819278541 Supplier Ref: 172265819278541 Receipt: FuGrp3EMDB03229865 Total Value: N3,150.00 Standard: N3,150.00 - 29575538074942918236 Fixed: N0.00 Date Sold: 05/12/19 15:26 Meter/Type: 54160922578 Retailer/Operator: Fucil/ Token Ref: 827687248057942 Supplier Ref: 827687248057942 Receipt: FuGrp3EMDB03472255 Total Value: N3,200.00 Standard: N3,200.00 - 41828596669227332167 Fixed: N0.00 Date Sold: 30/12/19 10:18 Meter/Type: 54160922578 Retailer/Operator: Fucil/ Token Ref: 766107413744324 Supplier Ref: 766107413744324 Receipt: FuGrp3EMDB03664030 Total Value: N3,200.00 Standard: N3,200.00 - 48133582032064786177 Fixed: N0.00 Date Sold: 31/12/19 10:08 Meter/Type: 54160922578 Retailer/Operator: DATAPEX/ Token Ref: 157777986815 Supplier Ref: 157777986815 Receipt: Adroit3EMDB03675500 Total Value: N1,500.00 Standard: N1,500.00 - 21571169031668486176 Fixed: N0.00 Date Sold: 17/01/20 10:12 Meter/Type: 54160922578 Retailer/Operator: BOCA/ Token Ref: 200170915303 Supplier Ref: 200170915303 Receipt: Adroit3EMDB03812648 Total Value: N3,150.00 Standard: N3,150.00 - 14849957550171244695 Fixed: N0.00 Date Sold: 03/02/20 09:49 Meter/Type: 54160922578 Retailer/Operator: Fucil/ Token Ref: 893817366921582 Supplier Ref: 893817366921582 Receipt: FuGrp3EMDB03959569 Total Value: N3,200.00 Standard: N3,200.00 - 64272396323349818183 Fixed: N0.00 Date Sold: 17/02/20 17:33 Meter/Type: 54160922578 Retailer/Operator: Fucil/ Token Ref: 960992384188888 Supplier Ref: 960992384188888 Receipt: FuGrp3EMDB04095851 Total Value: N3,200.00 Standard: N3,200.00 - 03736682860382134803 Fixed: N0.00 Date Sold: 03/03/20 11:33 Meter/Type: 54160922578 Retailer/Operator: DATAPEX/ Token Ref: 158322798523 Supplier Ref: 158322798523 Receipt: Adroit3EMDB04254581 Total Value: N9,200.00 Standard: N3,200.00 - 59814479628609386138 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/03/20 12:38 Meter/Type: 54160922578 Retailer/Operator: BOCA/ Token Ref: 200771138063 Supplier Ref: 200771138063 Receipt: Adroit3EMDB04364697 Total Value: N3,200.00 Standard: N3,200.00 - 66627262262091672463 Fixed: N0.00 Total records returned: 27