JED Plc
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Ticket No:
#00014198
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Debt Profile Hello, kindly assist with debt profile of the msn listed below 0101170295584 0101160058760 0101170302224 0101190002762 0101161055807 0101190017604 0101170298273 0101170242933 0101170314427 0101170314401 0101170403162
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Initiator's Email:
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Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt details
Impact Summary:
Hello, Find below as requested 0101170295584 • Name: OUTSTANDING • Reference Number: 568863 • Start Date: 3/10/2020 • Category: Outstanding Balance • Original Balance: $164,510.97 • Outstanding Balance: $64,121.72 • Running Balance: $64,121.72 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/3/2020 1:00:50 PM 0101160058760 • Name: OUTSTANDING • Reference Number: 0101160058760 • Start Date: 3/5/2020 • Category: Outstanding Balance • Original Balance: $362,487.64 • Outstanding Balance: $355,487.64 • Running Balance: $355,487.64 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $5,000.00 • Latest Payment: 6/15/2020 11:48:46 AM 0101170302224 • Name: OUTSTANDING • Reference Number: 0101170302224 • Start Date: 2/3/2020 • Category: Outstanding Balance • Original Balance: $35,450.88 • Outstanding Balance: $29,450.88 • Running Balance: $29,450.88 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 4/17/2020 2:27:51 PM 0101190002762 • Name: OUTSTANDING • Reference Number: 617143 • Start Date: 6/26/2020 • Category: Outstanding Balance • Original Balance: $16,796.34 • Outstanding Balance: $12,796.34 • Running Balance: $12,796.34 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/4/2020 9:17:49 PM 0101161055807 • Name: Outstanding • Reference Number: 6582101091-01 • Start Date: 6/7/2019 • Category: Outstanding Balance • Original Balance: $256,093.45 • Outstanding Balance: $223,093.45 • Running Balance: $223,093.45 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 4/8/2020 12:54:02 PM 0101190017604 • Name: OUTSTANDING • Reference Number: 679178 • Start Date: 6/26/2020 • Category: Outstanding Balance • Original Balance: $6,539.63 • Outstanding Balance: $2,539.63 • Running Balance: $2,539.63 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/6/2020 12:18:52 PM 0101170298273 • Name: OUTSTANDING • Reference Number: 0101170298273 • Start Date: 10/6/2019 • Category: Outstanding Balance • Original Balance: $168,812.89 • Outstanding Balance: $142,812.89 • Running Balance: $142,812.89 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,500.00 • Latest Payment: 7/6/2020 3:26:35 PM 0101170242933 • Name: Outstanding • Reference Number: 550932 • Start Date: 6/6/2019 • Category: Outstanding Balance • Original Balance: $68,024.81 • Outstanding Balance: $40,024.81 • Running Balance: $40,024.81 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/4/2020 8:42:53 PM 0101170314427 • Name: OUTSTANDING • Reference Number: 0101170314427 • Start Date: 4/13/2020 • Category: Outstanding Balance • Original Balance: $40,085.79 • Outstanding Balance: $32,085.79 • Running Balance: $32,085.79 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/4/2020 1:26:23 PM 0101170314401 • Name: OUTSTANDING • Reference Number: 0101170314401 • Start Date: 4/13/2020 • Category: Outstanding Balance • Original Balance: $189,161.57 • Outstanding Balance: $181,161.57 • Running Balance: $181,161.57 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 7/6/2020 11:48:02 AM 0101170403162 • Name: OUTSTANDING • Reference Number: 6573350317-01 • Start Date: 2/14/2020 • Category: Outstanding Balance • Original Balance: $200,860.27 • Outstanding Balance: $198,860.27 • Running Balance: $198,860.27 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Per Vend Amount • Collection Value: $7,000.00 • Latest Payment: 4/1/2020 1:06:45 PM