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Ticket No:
#00014197
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VH - 0101160009524 Please treat.
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below the request, Date Sold: 30/08/19 13:15 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 192421215597 Supplier Ref: 192421215597 Receipt: Adroit3EMDB02881997 Total Value: N1,000.00 Standard: N1,000.00 - 03270429620263198588 Fixed: N0.00 Date Sold: 11/10/19 17:24 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 192841625436 Supplier Ref: 192841625436 Receipt: Adroit3EMDB03113649 Total Value: N1,000.00 Standard: N1,000.00 - 67779257248840551567 Fixed: N0.00 Date Sold: 23/11/19 10:29 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 193270931247 Supplier Ref: 193270931247 Receipt: Adroit3EMDB03362936 Total Value: N1,000.00 Standard: N1,000.00 - 22160035467434617551 Fixed: N0.00 Date Sold: 25/12/19 09:52 Meter/Type: 0101160009524 Retailer/Operator: DATAPEX/ Token Ref: 157726051866 Supplier Ref: 157726051866 Receipt: Adroit3EMDB03629273 Total Value: N1,000.00 Standard: N1,000.00 - 40826938889371990318 Fixed: N0.00 Date Sold: 01/01/20 17:55 Meter/Type: 0101160009524 Retailer/Operator: DATAPEX/ Token Ref: 157789418654 Supplier Ref: 157789418654 Receipt: Adroit3EMDB03689019 Total Value: N2,000.00 Standard: N2,000.00 - 47274848049572327501 Fixed: N0.00 Date Sold: 31/01/20 14:20 Meter/Type: 0101160009524 Retailer/Operator: DATAPEX/ Token Ref: 158047322417 Supplier Ref: 158047322417 Receipt: Adroit3EMDB03936540 Total Value: N2,000.00 Standard: N564.07 - 53660731629129679561 Debt: N1,435.93 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/03/20 14:57 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 200841357081 Supplier Ref: 200841357081 Receipt: Adroit3EMDB04412881 Total Value: N2,000.00 Standard: N2,000.00 - 50967777809076175687 Fixed: N0.00 Date Sold: 13/04/20 11:28 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 201041028176 Supplier Ref: 201041028176 Receipt: Adroit3EMDB04561420 Total Value: N1,000.00 Standard: N1,000.00 - 16796875373186169405 Fixed: N0.00 Date Sold: 24/04/20 13:23 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 201151323270 Supplier Ref: 201151323270 Receipt: Adroit3EMDB04642129 Total Value: N3,000.00 Standard: N3,000.00 - 16354270167211445664 Fixed: N0.00 Date Sold: 04/06/20 09:16 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 201560916081 Supplier Ref: 201560916081 Receipt: Adroit3EMDB04913934 Total Value: N2,000.00 Standard: N2,000.00 - 44444991835063514734 Fixed: N0.00 Date Sold: 01/07/20 16:45 Meter/Type: 0101160009524 Retailer/Operator: BOCA/ Token Ref: 201831645555 Supplier Ref: 201831645555 Receipt: Adroit3EMDB05112214 Total Value: N1,000.00 Standard: N1,000.00 - 17741202401736279441 Fixed: N0.00 Total records returned: 22