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Ticket No:
#00014176
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Good morning, please kindly Assist with below 1. 0101170208710. 2. 0101170134783. thanks.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below as requested 1. 0101170208710. Date Sold: 04/06/18 11:11 Meter/Type: 0101170208710 Retailer/Operator: DATAPEX/ Token Ref: 000653383385 Supplier Ref: 000653383385 Receipt: Adroit3EMDB00810569 Total Value: N2,000.00 Standard: N2,000.00 - 32927556300546862040 Fixed: N0.00 Date Sold: 25/06/18 10:38 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 817609381167 Supplier Ref: 817609381167 Receipt: Adroit3EMDB00852762 Total Value: N3,000.00 Standard: N3,000.00 - 47755186248349078034 Fixed: N0.00 Date Sold: 23/07/18 14:26 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 182041326328 Supplier Ref: 182041326328 Receipt: Adroit3EMDB00919019 Total Value: N3,000.00 Standard: N3,000.00 - 09746888797134699477 Fixed: N0.00 Date Sold: 13/08/18 16:53 Meter/Type: 0101170208710 Retailer/Operator: DATAPEX/ Token Ref: 000663497593 Supplier Ref: 000663497593 Receipt: Adroit3EMDB00973719 Total Value: N3,000.00 Standard: N3,000.00 - 41574119546098765722 Fixed: N0.00 Date Sold: 04/09/18 14:26 Meter/Type: 0101170208710 Retailer/Operator: Fucil/ Token Ref: 641736609643316 Supplier Ref: 641736609643316 Receipt: FuGrp3EMDB01037591 Total Value: N3,000.00 Standard: N3,000.00 - 00323591487284750036 Fixed: N0.00 Date Sold: 01/10/18 12:00 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 182741200423 Supplier Ref: 182741200423 Receipt: Adroit3EMDB01114984 Total Value: N3,000.00 Standard: N3,000.00 - 49314507130960671385 Fixed: N0.00 Date Sold: 29/10/18 13:42 Meter/Type: 0101170208710 Retailer/Operator: Fucil/ Token Ref: 752510910738972 Supplier Ref: 752510910738972 Receipt: FuGrp3EMDB01211794 Total Value: N3,000.00 Standard: N3,000.00 - 56199167623199094335 Fixed: N0.00 Date Sold: 03/12/18 14:03 Meter/Type: 0101170208710 Retailer/Operator: DATAPEX/ Token Ref: 000679608532 Supplier Ref: 000679608532 Receipt: Adroit3EMDB01336282 Total Value: N3,000.00 Standard: N3,000.00 - 29795821632526641812 Fixed: N0.00 Date Sold: 05/02/19 17:09 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 190361609176 Supplier Ref: 190361609176 Receipt: Adroit3EMDB01758963 Total Value: N2,500.00 Standard: N2,500.00 - 25646768102812323830 Fixed: N0.00 Date Sold: 14/03/19 12:44 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 190731144395 Supplier Ref: 190731144395 Receipt: Adroit3EMDB02014977 Total Value: N3,000.00 Standard: N3,000.00 - 00145064955689924884 Fixed: N0.00 Date Sold: 13/04/19 10:16 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 191030916481 Supplier Ref: 191030916481 Receipt: Adroit3EMDB02175924 Total Value: N3,000.00 Standard: N3,000.00 - 05145491202128768043 Fixed: N0.00 Date Sold: 06/05/19 11:02 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 191261003038 Supplier Ref: 191261003038 Receipt: Adroit3EMDB02302324 Total Value: N3,000.00 Standard: N3,000.00 - 32189013348992338916 Fixed: N0.00 Date Sold: 06/06/19 11:40 Meter/Type: 0101170208710 Retailer/Operator: BOCA/ Token Ref: 191571040388 Supplier Ref: 191571040388 Receipt: Adroit3EMDB02460146 Total Value: N3,000.00 Standard: N3,000.00 - 16256442477833918583 Fixed: N0.00 Date Sold: 10/11/19 18:03 Meter/Type: 0101170208710 Retailer/Operator: DATAPEX/ Token Ref: 157340192812 Supplier Ref: 157340192812 Receipt: Adroit3EMDB03286317 Total Value: N1,500.00 Standard: N1,500.00 - 42248804576421960331 Fixed: N0.00 Total records returned: 17 2. 0101170134783. Date Sold: 19/05/18 15:06 Meter/Type: 0101170134783 Retailer/Operator: BOCA/ Token Ref: 813914061452 Supplier Ref: 813914061452 Receipt: Adroit3EMDB00779048 Total Value: N2,000.00 Standard: N2,000.00 - 41640147884345604869 Fixed: N0.00 Date Sold: 20/08/18 16:36 Meter/Type: 0101170134783 Retailer/Operator: BOCA/ Token Ref: 823215361348 Supplier Ref: 823215361348 Receipt: Adroit3EMDB00992948 Total Value: N2,000.00 Standard: N2,000.00 - 66437636769464057630 Fixed: N0.00 Date Sold: 19/10/18 15:52 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 181019198210 Supplier Ref: 181019198210 Receipt: infSgr3EMDB01180123 Total Value: N1,000.00 Standard: N1,000.00 - 20341150180905484075 Fixed: N0.00 Date Sold: 14/11/18 14:02 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 181114574179 Supplier Ref: 181114574179 Receipt: infSgr3EMDB01270947 Total Value: N1,000.00 Standard: N1,000.00 - 68480889170821038157 Fixed: N0.00 Date Sold: 27/12/18 14:58 Meter/Type: 0101170134783 Retailer/Operator: BOCA/ Token Ref: 183611358300 Supplier Ref: 183611358300 Receipt: Adroit3EMDB01472537 Total Value: N1,000.00 Standard: N1,000.00 - 70030521068897090421 Fixed: N0.00 Date Sold: 04/02/19 19:11 Meter/Type: 0101170134783 Retailer/Operator: BOCA/ Token Ref: 190351812017 Supplier Ref: 190351812017 Receipt: Adroit3EMDB01750976 Total Value: N1,000.00 Standard: N1,000.00 - 10595291626660276413 Fixed: N0.00 Date Sold: 04/03/19 16:21 Meter/Type: 0101170134783 Retailer/Operator: Fucil/ Token Ref: 946827551115506 Supplier Ref: 946827551115506 Receipt: FuGrp3EMDB01955599 Total Value: N1,000.00 Standard: N1,000.00 - 06257517792843161514 Fixed: N0.00 Date Sold: 21/03/19 14:09 Meter/Type: 0101170134783 Retailer/Operator: BOCA/ Token Ref: 190801309474 Supplier Ref: 190801309474 Receipt: Adroit3EMDB02048978 Total Value: N1,000.00 Standard: N1,000.00 - 45635328373831475712 Fixed: N0.00 Date Sold: 13/04/19 10:58 Meter/Type: 0101170134783 Retailer/Operator: BOCA/ Token Ref: 191030958572 Supplier Ref: 191030958572 Receipt: Adroit3EMDB02176257 Total Value: N1,000.00 Standard: N1,000.00 - 00917786051043301922 Fixed: N0.00 Date Sold: 13/05/19 19:39 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 190513991398 Supplier Ref: 190513991398 Receipt: infSgr3EMDB02337406 Total Value: N500.00 Standard: N500.00 - 15500341715694569975 Fixed: N0.00 Date Sold: 14/05/19 14:05 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 190514179216 Supplier Ref: 190514179216 Receipt: infSgr3EMDB02340544 Total Value: N500.00 Standard: N500.00 - 23027006040736577835 Fixed: N0.00 Date Sold: 16/07/19 11:22 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 190716204156 Supplier Ref: 190716204156 Receipt: infSgr3EMDB02655242 Total Value: N7,000.00 Standard: N1,000.00 - 05215691842372579245 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/08/19 10:30 Meter/Type: 0101170134783 Retailer/Operator: DATAPEX/ Token Ref: 156533945223 Supplier Ref: 156533945223 Receipt: Adroit3EMDB02777413 Total Value: N2,500.00 Standard: N500.00 - 55947838672419948249 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/09/19 10:38 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 190920942212 Supplier Ref: 190920942212 Receipt: infSgr3EMDB02993889 Total Value: N2,500.00 Standard: N500.00 - 43197229950349568092 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/11/19 15:35 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 191108975218 Supplier Ref: 191108975218 Receipt: infSgr3EMDB03277776 Total Value: N4,500.00 Standard: N500.00 - 02470880757966041301 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/01/20 16:33 Meter/Type: 0101170134783 Retailer/Operator: BOCA/ Token Ref: 200201537052 Supplier Ref: 200201537052 Receipt: Adroit3EMDB03837689 Total Value: N4,500.00 Standard: N500.00 - 10821581958051848654 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/01/20 16:35 Meter/Type: 0101170134783 Retailer/Operator: InfoStrategy/ Token Ref: 200120280341 Supplier Ref: 200120280341 Receipt: infSgr3EMDB03837741 Total Value: N4,500.00 Standard: N4,500.00 - 69885791598991389088 Fixed: N0.00 Total records returned: 19