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Ticket No:
#00014168
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history Hello, Kindly provide us with the vending history of MSN: 0101190005708. Thank you.
Initiated BY:
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Initiator's Email:
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Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 03/03/20 17:11 Meter/Type: 0101190005708 Retailer/Operator: BOCA/ Token Ref: 200631611524 Supplier Ref: 200631611524 Receipt: Adroit3EMDB04262472 Total Value: N5,000.00 Standard: N5,000.00 - 18331871253219149230 Fixed: N0.00 Date Sold: 05/04/20 21:08 Meter/Type: 0101190005708 Retailer/Operator: BOCA/ Token Ref: 200962008282 Supplier Ref: 200962008282 Receipt: Adroit3EMDB04512033 Total Value: N1,000.00 Standard: N1,000.00 - 70586435949719777777 Fixed: N0.00 Date Sold: 11/04/20 19:21 Meter/Type: 0101190005708 Retailer/Operator: BOCA/ Token Ref: 201021821145 Supplier Ref: 201021821145 Receipt: Adroit3EMDB04555629 Total Value: N1,000.00 Standard: N1,000.00 - 51865924549827039273 Fixed: N0.00 Date Sold: 30/04/20 11:13 Meter/Type: 0101190005708 Retailer/Operator: BOCA/ Token Ref: 201211113152 Supplier Ref: 201211113152 Receipt: Adroit3EMDB04686229 Total Value: N950.00 Standard: N950.00 - 00259982733891292833 Fixed: N0.00 Date Sold: 30/04/20 11:24 Meter/Type: 0101190005708 Retailer/Operator: BOCA/ Token Ref: 201211124106 Supplier Ref: 201211124106 Receipt: Adroit3EMDB04686306 Total Value: N2,000.00 Standard: N2,000.00 - 03155505057700410233 Fixed: N0.00 Total records returned: 6