JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014144
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR DEBT STATUS AND VENDING HISTORY 07072020 Good Morning Sir, Please find below PPM meter no for total outstanding debt and Vending History. 0101160351223 Best Regards CCRM GOMBE
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH, outstanding balance
Impact Summary:
Good morning, Find below, Debt Details • Name: OUTSTANDING • Reference Number: 6460034357-01 • Start Date: 8/26/2019 • Category: Outstanding Balance • Original Balance: $62,995.25 • Outstanding Balance: $46,995.25 • Running Balance: $46,995.25 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/23/2020 9:42:21 PM VH Date Sold: 21/05/18 12:13 Meter/Type: 0101160351223 Retailer/Operator: Fucil/ Token Ref: 499527385031416 Supplier Ref: 499527385031416 Receipt: FuGrp3EMDB00780928 Total Value: N5,000.00 Standard: N5,000.00 - 05716201858182258003 Fixed: N0.00 Date Sold: 12/06/18 11:33 Meter/Type: 0101160351223 Retailer/Operator: Fucil/ Token Ref: 75326225533271 Supplier Ref: 75326225533271 Receipt: FuGrp3EMDB00828198 Total Value: N2,000.00 Standard: N2,000.00 - 24788855764134667600 Fixed: N0.00 Date Sold: 04/07/18 17:55 Meter/Type: 0101160351223 Retailer/Operator: BOCA/ Token Ref: 181851655411 Supplier Ref: 181851655411 Receipt: Adroit3EMDB00878052 Total Value: N5,000.00 Standard: N5,000.00 - 15275110326270411219 Fixed: N0.00 Date Sold: 06/08/18 14:39 Meter/Type: 0101160351223 Retailer/Operator: DATAPEX/ Token Ref: 000662476176 Supplier Ref: 000662476176 Receipt: Adroit3EMDB00955389 Total Value: N5,000.00 Standard: N5,000.00 - 33879212164080551565 Fixed: N0.00 Date Sold: 18/09/18 17:12 Meter/Type: 0101160351223 Retailer/Operator: BOCA/ Token Ref: 182611712553 Supplier Ref: 182611712553 Receipt: Adroit3EMDB01078906 Total Value: N2,000.00 Standard: N2,000.00 - 52659684177409162230 Fixed: N0.00 Date Sold: 15/10/18 10:42 Meter/Type: 0101160351223 Retailer/Operator: DATAPEX/ Token Ref: 000672538649 Supplier Ref: 000672538649 Receipt: Adroit3EMDB01163104 Total Value: N2,000.00 Standard: N2,000.00 - 67742164355520475353 Fixed: N0.00 Date Sold: 15/11/18 11:10 Meter/Type: 0101160351223 Retailer/Operator: InfoStrategy/ Token Ref: 181115640216 Supplier Ref: 181115640216 Receipt: infSgr3EMDB01273665 Total Value: N1,000.00 Standard: N1,000.00 - 14896194582525172743 Fixed: N0.00 Date Sold: 06/12/18 11:44 Meter/Type: 0101160351223 Retailer/Operator: InfoStrategy/ Token Ref: 181206120315 Supplier Ref: 181206120315 Receipt: infSgr3EMDB01348740 Total Value: N1,000.00 Standard: N1,000.00 - 19465106150839228467 Fixed: N0.00 Date Sold: 16/01/19 10:15 Meter/Type: 0101160351223 Retailer/Operator: DATAPEX/ Token Ref: 154762655781 Supplier Ref: 154762655781 Receipt: Adroit3EMDB01591757 Total Value: N2,000.00 Standard: N2,000.00 - 24820262860760885958 Fixed: N0.00 Date Sold: 22/02/19 17:26 Meter/Type: 0101160351223 Retailer/Operator: BOCA/ Token Ref: 190531626400 Supplier Ref: 190531626400 Receipt: Adroit3EMDB01886093 Total Value: N3,000.00 Standard: N3,000.00 - 56003339223399310851 Fixed: N0.00 Date Sold: 14/03/19 13:14 Meter/Type: 0101160351223 Retailer/Operator: InfoStrategy/ Token Ref: 190314445391 Supplier Ref: 190314445391 Receipt: infSgr3EMDB02015192 Total Value: N4,000.00 Standard: N4,000.00 - 73031024723203721079 Fixed: N0.00 Date Sold: 29/03/19 17:29 Meter/Type: 0101160351223 Retailer/Operator: BOCA/ Token Ref: 190881629505 Supplier Ref: 190881629505 Receipt: Adroit3EMDB02091390 Total Value: N4,000.00 Standard: N4,000.00 - 27422752136789056265 Fixed: N0.00 Date Sold: 25/04/19 11:38 Meter/Type: 0101160351223 Retailer/Operator: InfoStrategy/ Token Ref: 190425120103 Supplier Ref: 190425120103 Receipt: infSgr3EMDB02239149 Total Value: N4,000.00 Standard: N4,000.00 - 10187904791743827017 Fixed: N0.00 Date Sold: 21/06/19 13:54 Meter/Type: 0101160351223 Retailer/Operator: BOCA/ Token Ref: 191721254041 Supplier Ref: 191721254041 Receipt: Adroit3EMDB02536900 Total Value: N2,000.00 Standard: N2,000.00 - 72447654410054871338 Fixed: N0.00 Date Sold: 20/05/20 17:27 Meter/Type: 0101160351223 Retailer/Operator: BOCA/ Token Ref: 201411727308 Supplier Ref: 201411727308 Receipt: Adroit3EMDB04811540 Total Value: N18,000.00 Standard: N4,000.00 - 16587432476766276652 Debt: N14,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/06/20 21:42 Meter/Type: 0101160351223 Retailer/Operator: BOCA/ Token Ref: 201752142278 Supplier Ref: 201752142278 Receipt: Adroit3EMDB05047241 Total Value: N4,000.00 Standard: N2,000.00 - 42157715099674425252 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 22