JED Plc
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Ticket No:
#00014121
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VH Dear IT Support, Kindly generate VH for the meter number 0101170167783 regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 18/07/19 15:59 Meter/Type: 0101170167783 Retailer/Operator: DATAPEX/ Token Ref: 156345833495 Supplier Ref: 156345833495 Receipt: Adroit3EMDB02666955 Total Value: N11,000.00 Standard: N1,000.00 - 06089588979309332209 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/09/19 10:53 Meter/Type: 0101170167783 Retailer/Operator: BOCA/ Token Ref: 192680954372 Supplier Ref: 192680954372 Receipt: Adroit3EMDB03020567 Total Value: N5,000.00 Standard: N1,000.00 - 42993228471433448776 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/11/19 16:12 Meter/Type: 0101170167783 Retailer/Operator: BOCA/ Token Ref: 193191513571 Supplier Ref: 193191513571 Receipt: Adroit3EMDB03316776 Total Value: N5,000.00 Standard: N1,000.00 - 60102260420006235169 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/12/19 18:38 Meter/Type: 0101170167783 Retailer/Operator: BOCA/ Token Ref: 193571740524 Supplier Ref: 193571740524 Receipt: Adroit3EMDB03609615 Total Value: N3,500.00 Standard: N1,500.00 - 36554245716770724738 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/03/20 17:44 Meter/Type: 0101170167783 Retailer/Operator: BOCA/ Token Ref: 200761644054 Supplier Ref: 200761644054 Receipt: Adroit3EMDB04360249 Total Value: N5,000.00 Standard: N3,000.00 - 53365068232215673396 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/07/20 13:51 Meter/Type: 0101170167783 Retailer/Operator: BOCA/ Token Ref: 201881352043 Supplier Ref: 201881352043 Receipt: Adroit3EMDB05146634 Total Value: N9,000.00 Standard: N1,000.00 - 08803602082137632597 Debt: N8,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 9