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Ticket No:
#00014087
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Kindly provide VH for 54161089807 Thank You
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below Date Sold: 17/08/17 08:52 Meter/Type: 54161089807 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 722908519613 Supplier Ref: 722908519613 Receipt: JEDNIG3EMDB00374709 Total Value: N3,000.00 Standard: N3,000.00 - 09815339746117811671 Date Sold: 01/09/17 15:35 Meter/Type: 54161089807 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 724415345109 Supplier Ref: 724415345109 Receipt: JEDNIG3EMDB00396375 Total Value: N3,000.00 Standard: N500.00 - 38168918452055562895 Debt: N2,500.00 - Total Debt/Refund Date Sold: 23/10/17 15:55 Meter/Type: 54161089807 Retailer/Operator: DATAPEX/ Token Ref: 000621161594 Supplier Ref: 000621161594 Receipt: Adroit3EMDB00464539 Total Value: N2,900.00 Standard: N400.00 - 70728333278901569562 Debt: N2,500.00 - Total Debt/Refund Date Sold: 07/11/17 09:08 Meter/Type: 54161089807 Retailer/Operator: DATAPEX/ Token Ref: 000623280852 Supplier Ref: 000623280852 Receipt: Adroit3EMDB00486702 Total Value: N4,900.00 Standard: N2,400.00 - 10575448938379379591 Debt: N2,500.00 - Total Debt/Refund Date Sold: 25/01/18 16:09 Meter/Type: 54161089807 Retailer/Operator: DATAPEX/ Token Ref: 000634699021 Supplier Ref: 000634699021 Receipt: Adroit3EMDB00594929 Total Value: N8,000.00 Standard: N3,000.00 - 23677604312566752470 Debt: N5,000.00 - Total Debt/Refund Date Sold: 23/03/18 12:45 Meter/Type: 54161089807 Retailer/Operator: DATAPEX/ Token Ref: 000642886579 Supplier Ref: 000642886579 Receipt: Adroit3EMDB00680962 Total Value: N9,000.00 Standard: N4,000.00 - 59532027169523932817 Debt: N5,000.00 - Total Debt/Refund Date Sold: 20/12/18 12:20 Meter/Type: 54161089807 Retailer/Operator: DATAPEX/ Token Ref: 154530100848 Supplier Ref: 154530100848 Receipt: Adroit3EMDB01420926 Total Value: N26,000.00 Standard: N3,500.00 - 23685929506983724337 Debt: N22,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/03/19 09:34 Meter/Type: 54161089807 Retailer/Operator: Fucil/ Token Ref: 300433420925645 Supplier Ref: 300433420925645 Receipt: FuGrp3EMDB02041845 Total Value: N7,000.00 Standard: N227.68 - 09282807677755331374 Debt: N6,772.32 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/03/19 12:38 Meter/Type: 54161089807 Retailer/Operator: Fucil/ Token Ref: 941759749830651 Supplier Ref: 941759749830651 Receipt: FuGrp3EMDB02065008 Total Value: N3,000.00 Standard: N3,000.00 - 19675578846228862894 Fixed: N0.00 Date Sold: 21/05/19 10:38 Meter/Type: 54161089807 Retailer/Operator: Fucil/ Token Ref: 467718327913383 Supplier Ref: 467718327913383 Receipt: FuGrp3EMDB02372695 Total Value: N3,000.00 Standard: N3,000.00 - 07628667896778449583 Fixed: N0.00 Date Sold: 03/08/19 18:19 Meter/Type: 54161089807 Retailer/Operator: BOCA/ Token Ref: 192151719473 Supplier Ref: 192151719473 Receipt: Adroit3EMDB02751126 Total Value: N3,000.00 Standard: N3,000.00 - 62016692989504755602 Fixed: N0.00 Date Sold: 11/10/19 16:23 Meter/Type: 54161089807 Retailer/Operator: BOCA/ Token Ref: 192841524571 Supplier Ref: 192841524571 Receipt: Adroit3EMDB03113183 Total Value: N3,000.00 Standard: N3,000.00 - 01513183428529232909 Fixed: N0.00 Date Sold: 02/12/19 12:19 Meter/Type: 54161089807 Retailer/Operator: BOCA/ Token Ref: 193361121217 Supplier Ref: 193361121217 Receipt: Adroit3EMDB03439409 Total Value: N3,000.00 Standard: N3,000.00 - 13540032450413086009 Fixed: N0.00 Date Sold: 21/01/20 11:09 Meter/Type: 54161089807 Retailer/Operator: BOCA/ Token Ref: 200211013090 Supplier Ref: 200211013090 Receipt: Adroit3EMDB03844054 Total Value: N4,000.00 Standard: N4,000.00 - 09842129082220368454 Fixed: N0.00 Date Sold: 11/03/20 16:12 Meter/Type: 54161089807 Retailer/Operator: BOCA/ Token Ref: 200711512101 Supplier Ref: 200711512101 Receipt: Adroit3EMDB04332882 Total Value: N4,000.00 Standard: N4,000.00 - 73105680588292108225 Fixed: N0.00 Date Sold: 13/05/20 15:35 Meter/Type: 54161089807 Retailer/Operator: BOCA/ Token Ref: 201341535492 Supplier Ref: 201341535492 Receipt: Adroit3EMDB04767461 Total Value: N5,000.00 Standard: N5,000.00 - 73516073639560840164 Fixed: N0.00 Total records returned: 18