JED Plc
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Ticket No:
#00014064
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
54161042517 Hello, Kindly assist with debt profile and vending history of above metre serial number.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt
Impact Summary:
HELLO, FIND BELOW, Date Sold: 07/05/19 17:10 Meter/Type: 54161042517 Retailer/Operator: BOCA/ Token Ref: 191271610265 Supplier Ref: 191271610265 Receipt: Adroit3EMDB02313742 Total Value: N8,300.00 Standard: N2,039.90 - 01217132697543864563 Debt: N6,260.10 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/06/19 13:38 Meter/Type: 54161042517 Retailer/Operator: Fucil/ Token Ref: 430862839146791 Supplier Ref: 430862839146791 Receipt: FuGrp3EMDB02559942 Total Value: N5,000.00 Standard: N1,869.95 - 23415864357865849370 Debt: N3,130.05 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/07/19 09:27 Meter/Type: 54161042517 Retailer/Operator: BOCA/ Token Ref: 191890827546 Supplier Ref: 191890827546 Receipt: Adroit3EMDB02614147 Total Value: N5,000.00 Standard: N1,869.95 - 29035521723213854477 Debt: N3,130.05 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/07/19 14:59 Meter/Type: 54161042517 Retailer/Operator: DATAPEX/ Token Ref: 156362756497 Supplier Ref: 156362756497 Receipt: Adroit3EMDB02676834 Total Value: N10,000.00 Standard: N10,000.00 - 31327353184418529402 Fixed: N0.00 Date Sold: 18/09/19 15:22 Meter/Type: 54161042517 Retailer/Operator: DATAPEX/ Token Ref: 156881299549 Supplier Ref: 156881299549 Receipt: Adroit3EMDB02984829 Total Value: N10,000.00 Standard: N6,000.00 - 19882066266037496903 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/10/19 09:38 Meter/Type: 54161042517 Retailer/Operator: BOCA/ Token Ref: 192920839168 Supplier Ref: 192920839168 Receipt: Adroit3EMDB03152664 Total Value: N10,000.00 Standard: N8,000.00 - 65633613697497256781 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/12/19 09:25 Meter/Type: 54161042517 Retailer/Operator: DATAPEX/ Token Ref: 157544444374 Supplier Ref: 157544444374 Receipt: Adroit3EMDB03459545 Total Value: N10,000.00 Standard: N6,000.00 - 06776627874291576292 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/01/20 14:53 Meter/Type: 54161042517 Retailer/Operator: Pagatech/ Token Ref: 000613565344 Supplier Ref: 000613565344 Receipt: PagT13EMDB03720322 Total Value: N4,000.00 Standard: N2,000.00 - 11407973242192224300 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/01/20 13:56 Meter/Type: 54161042517 Retailer/Operator: DATAPEX/ Token Ref: 158021278971 Supplier Ref: 158021278971 Receipt: Adroit3EMDB03906041 Total Value: N2,000.00 Standard: N2,000.00 - 08584991964114115641 Fixed: N0.00 Date Sold: 18/02/20 18:03 Meter/Type: 54161042517 Retailer/Operator: DATAPEX/ Token Ref: 158204178105 Supplier Ref: 158204178105 Receipt: Adroit3EMDB04107454 Total Value: N8,000.00 Standard: N6,000.00 - 53170091618416897784 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/04/20 09:51 Meter/Type: 54161042517 Retailer/Operator: BOCA/ Token Ref: 201210952008 Supplier Ref: 201210952008 Receipt: Adroit3EMDB04685591 Total Value: N12,000.00 Standard: N8,000.00 - 07880236961026696212 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/06/20 14:37 Meter/Type: 54161042517 Retailer/Operator: BOCA/ Token Ref: 201551437278 Supplier Ref: 201551437278 Receipt: Adroit3EMDB04910594 Total Value: N10,000.00 Standard: N6,000.00 - 64519343241948297860 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 25 Find below • Name: Outstanding Balance • Reference Number: 6126341737-01 • Start Date: 4/18/2019 • Category: Outstanding Balance • Original Balance: $139,835.00 • Outstanding Balance: $105,314.80 • Running Balance: $105,314.80 • Note: Outstanding from JCS, Installation fee, Cost unit • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/3/2020 2:37:20 PM