JED Plc
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Ticket No:
#00014058
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history opening balance and outstanding debt balance Please I wish to request for vending history opening balance and outstanding debt balance of the following meter 0101160358129. thanks
Initiated BY:
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Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt details
Impact Summary:
Hello, Find below, Debt Details • Name: OUTSTANDING • Reference Number: 0101160358129 • Start Date: 1/21/2020 • Category: Outstanding Balance • Original Balance: $230,139.98 • Outstanding Balance: $230,139.98 • Running Balance: $230,139.98 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $5,000.00 • Latest Payment: not on record VH Date Sold: 04/06/19 12:41 Meter/Type: 0101160358129 Retailer/Operator: DATAPEX/ Token Ref: 155964486856 Supplier Ref: 155964486856 Receipt: Adroit3EMDB02451084 Total Value: N5,000.00 Standard: N5,000.00 - 24873575179547245485 Fixed: N0.00 Date Sold: 17/06/19 13:19 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 191681219130 Supplier Ref: 191681219130 Receipt: Adroit3EMDB02516305 Total Value: N5,000.00 Standard: N5,000.00 - 67389635644215177617 Fixed: N0.00 Date Sold: 05/07/19 12:36 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 191861136142 Supplier Ref: 191861136142 Receipt: Adroit3EMDB02603004 Total Value: N3,000.00 Standard: N3,000.00 - 00266211761419306823 Fixed: N0.00 Date Sold: 22/07/19 15:04 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 192031404316 Supplier Ref: 192031404316 Receipt: Adroit3EMDB02684331 Total Value: N3,000.00 Standard: N3,000.00 - 33427187027489681529 Fixed: N0.00 Date Sold: 06/08/19 13:01 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 192181201368 Supplier Ref: 192181201368 Receipt: Adroit3EMDB02764133 Total Value: N3,000.00 Standard: N3,000.00 - 33317305861421032810 Fixed: N0.00 Date Sold: 21/08/19 17:56 Meter/Type: 0101160358129 Retailer/Operator: DATAPEX/ Token Ref: 156640300124 Supplier Ref: 156640300124 Receipt: Adroit3EMDB02840124 Total Value: N3,000.00 Standard: N3,000.00 - 46344323177016828906 Fixed: N0.00 Date Sold: 03/09/19 16:59 Meter/Type: 0101160358129 Retailer/Operator: Fucil/ Token Ref: 568055173314572 Supplier Ref: 568055173314572 Receipt: FuGrp3EMDB02903972 Total Value: N3,000.00 Standard: N3,000.00 - 67806356885653494153 Fixed: N0.00 Date Sold: 19/09/19 13:46 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 192621246418 Supplier Ref: 192621246418 Receipt: Adroit3EMDB02989761 Total Value: N3,000.00 Standard: N3,000.00 - 61834016254595106706 Fixed: N0.00 Date Sold: 02/10/19 15:11 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 192751411586 Supplier Ref: 192751411586 Receipt: Adroit3EMDB03063017 Total Value: N3,000.00 Standard: N3,000.00 - 70024329542360108564 Fixed: N0.00 Date Sold: 21/10/19 16:33 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 192941535045 Supplier Ref: 192941535045 Receipt: Adroit3EMDB03163954 Total Value: N3,000.00 Standard: N3,000.00 - 51750980594884420143 Fixed: N0.00 Date Sold: 31/10/19 14:50 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 193041352124 Supplier Ref: 193041352124 Receipt: Adroit3EMDB03223969 Total Value: N3,000.00 Standard: N3,000.00 - 72399493730063676834 Fixed: N0.00 Date Sold: 08/11/19 15:32 Meter/Type: 0101160358129 Retailer/Operator: DATAPEX/ Token Ref: 157322001843 Supplier Ref: 157322001843 Receipt: Adroit3EMDB03277742 Total Value: N3,000.00 Standard: N3,000.00 - 07659116940290264324 Fixed: N0.00 Date Sold: 19/11/19 12:39 Meter/Type: 0101160358129 Retailer/Operator: DATAPEX/ Token Ref: 157416005376 Supplier Ref: 157416005376 Receipt: Adroit3EMDB03336664 Total Value: N3,000.00 Standard: N3,000.00 - 07331110941245325183 Fixed: N0.00 Date Sold: 02/12/19 16:52 Meter/Type: 0101160358129 Retailer/Operator: BOCA/ Token Ref: 193361555086 Supplier Ref: 193361555086 Receipt: Adroit3EMDB03443972 Total Value: N3,000.00 Standard: N3,000.00 - 35993775415495459973 Fixed: N0.00 Date Sold: 06/01/20 11:44 Meter/Type: 0101160358129 Retailer/Operator: Fucil/ Token Ref: 212879967567570 Supplier Ref: 212879967567570 Receipt: FuGrp3EMDB03715909 Total Value: N1,000.00 Standard: N1,000.00 - 02968402560386416604 Fixed: N0.00 Total records returned: 18