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Ticket No:
#00014056
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request For Vending History of Meter 0101161066853 Dear IT Support Team, Kindly furnish us with VH of 0101161066853 of we are having Network challenges over here. Thank you very much.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vh
Impact Summary:
Hello, Find below, Date Sold: 25/05/18 14:24 Meter/Type: 0101161066853 Retailer/Operator: DATAPEX/ Token Ref: 000651962541 Supplier Ref: 000651962541 Receipt: Adroit3EMDB00791044 Total Value: N1,000.00 Standard: N1,000.00 - 65696862198698879777 Fixed: N0.00 Date Sold: 10/08/18 14:42 Meter/Type: 0101161066853 Retailer/Operator: BOCA/ Token Ref: 182221342493 Supplier Ref: 182221342493 Receipt: Adroit3EMDB00967129 Total Value: N1,000.00 Standard: N1,000.00 - 39717739304008127296 Fixed: N0.00 Date Sold: 12/10/18 11:07 Meter/Type: 0101161066853 Retailer/Operator: BOCA/ Token Ref: 182851107385 Supplier Ref: 182851107385 Receipt: Adroit3EMDB01154916 Total Value: N1,000.00 Standard: N1,000.00 - 43483094207428385289 Fixed: N0.00 Date Sold: 25/01/19 15:17 Meter/Type: 0101161066853 Retailer/Operator: DATAPEX/ Token Ref: 154842223693 Supplier Ref: 154842223693 Receipt: Adroit3EMDB01663285 Total Value: N1,000.00 Standard: N1,000.00 - 10524191577868144947 Fixed: N0.00 Date Sold: 25/06/19 12:41 Meter/Type: 0101161066853 Retailer/Operator: BOCA/ Token Ref: 191761141426 Supplier Ref: 191761141426 Receipt: Adroit3EMDB02554992 Total Value: N1,000.00 Standard: N1,000.00 - 27481909466914760915 Fixed: N0.00 Date Sold: 02/08/19 15:26 Meter/Type: 0101161066853 Retailer/Operator: BOCA/ Token Ref: 192141426146 Supplier Ref: 192141426146 Receipt: Adroit3EMDB02744226 Total Value: N1,000.00 Standard: N1,000.00 - 28316927481819054302 Fixed: N0.00 Total records returned: 9