JED Plc
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Ticket No:
#00014042
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: VENDING HISTORY Assist with vending history 54160957087 Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below Date Sold: 19/05/17 09:31 Meter/Type: 54160957087 Retailer/Operator: JEDTUDUNWADA/oketura Token Ref: 713909310139 Supplier Ref: 713909310139 Receipt: JEDNIG3EMDB00260371 Total Value: N3,200.00 Standard: N3,200.00 - 48400708871142882636 Date Sold: 04/08/17 14:31 Meter/Type: 54160957087 Retailer/Operator: JEDGOMBE/musman Token Ref: 721614310227 Supplier Ref: 721614310227 Receipt: JEDNIG3EMDB00361019 Total Value: N5,000.00 Standard: N5,002.34 - 65748343632481070492 Debt: -N2.34 - Total Debt/Refund Date Sold: 28/02/18 15:04 Meter/Type: 54160957087 Retailer/Operator: BOCA/ Token Ref: 805915041570 Supplier Ref: 805915041570 Receipt: Adroit3EMDB00644447 Total Value: N7,000.00 Standard: N7,000.00 - 14209612931984489902 Date Sold: 05/04/18 14:21 Meter/Type: 54160957087 Retailer/Operator: BOCA/ Token Ref: 809513211512 Supplier Ref: 809513211512 Receipt: Adroit3EMDB00700868 Total Value: N1,000.00 Standard: N1,000.00 - 27291465911293601152 Date Sold: 24/10/18 11:23 Meter/Type: 54160957087 Retailer/Operator: Fucil/ Token Ref: 638773341621834 Supplier Ref: 638773341621834 Receipt: FuGrp3EMDB01195172 Total Value: N10,000.00 Standard: N10,000.00 - 04333559857832496588 Fixed: N0.00 Date Sold: 08/12/18 13:38 Meter/Type: 54160957087 Retailer/Operator: Fucil/ Token Ref: 44798325941761 Supplier Ref: 44798325941761 Receipt: FuGrp3EMDB01358541 Total Value: N10,000.00 Standard: N10,000.00 - 58910604061319749943 Fixed: N0.00 Date Sold: 11/04/20 00:28 Meter/Type: 54160957087 Retailer/Operator: BOCA/ Token Ref: 201012327596 Supplier Ref: 201012327596 Receipt: Adroit3EMDB04552853 Total Value: N10,000.00 Standard: N10,000.00 - 00083905513118104252 Fixed: N0.00 Date Sold: 16/04/20 08:56 Meter/Type: 54160957087 Retailer/Operator: BOCA/ Token Ref: 201070756393 Supplier Ref: 201070756393 Receipt: Adroit3EMDB04577345 Total Value: N100.00 Standard: N100.00 - 70869276321741142550 Fixed: N0.00 Total records returned: 11