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Ticket No:
#00014027
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Assist with vending history. 0101160184707 Thanks.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below Date Sold: 31/01/19 17:54 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 190311654123 Supplier Ref: 190311654123 Receipt: Adroit3EMDB01717073 Total Value: N2,000.00 Standard: N2,000.00 - 58393067976508936120 Fixed: N0.00 Date Sold: 13/02/19 17:40 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 190441640487 Supplier Ref: 190441640487 Receipt: Adroit3EMDB01818450 Total Value: N2,000.00 Standard: N2,000.00 - 00676464456833305436 Fixed: N0.00 Date Sold: 07/03/19 12:59 Meter/Type: 0101160184707 Retailer/Operator: Fucil/ Token Ref: 546141355565794 Supplier Ref: 546141355565794 Receipt: FuGrp3EMDB01976187 Total Value: N1,500.00 Standard: N1,500.00 - 31123480439157531989 Fixed: N0.00 Date Sold: 25/03/19 16:44 Meter/Type: 0101160184707 Retailer/Operator: DATAPEX/ Token Ref: 155352506922 Supplier Ref: 155352506922 Receipt: Adroit3EMDB02067480 Total Value: N2,000.00 Standard: N2,000.00 - 70251207185744168219 Fixed: N0.00 Date Sold: 08/04/19 13:38 Meter/Type: 0101160184707 Retailer/Operator: DATAPEX/ Token Ref: 155472351312 Supplier Ref: 155472351312 Receipt: Adroit3EMDB02147401 Total Value: N2,000.00 Standard: N2,000.00 - 27615625050453382819 Fixed: N0.00 Date Sold: 25/04/19 12:39 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 191151139122 Supplier Ref: 191151139122 Receipt: Adroit3EMDB02239583 Total Value: N2,000.00 Standard: N2,000.00 - 09080001574159203991 Fixed: N0.00 Date Sold: 20/05/19 10:53 Meter/Type: 0101160184707 Retailer/Operator: DATAPEX/ Token Ref: 155834239222 Supplier Ref: 155834239222 Receipt: Adroit3EMDB02366732 Total Value: N13,000.00 Standard: N3,000.00 - 50627919597570058233 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/05/19 10:11 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 191470911242 Supplier Ref: 191470911242 Receipt: Adroit3EMDB02401190 Total Value: N1,500.00 Standard: N1,500.00 - 24938958320768792409 Fixed: N0.00 Date Sold: 29/06/19 17:22 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 191801622123 Supplier Ref: 191801622123 Receipt: Adroit3EMDB02578080 Total Value: N8,000.00 Standard: N3,000.00 - 26139735528904492899 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/07/19 13:39 Meter/Type: 0101160184707 Retailer/Operator: DATAPEX/ Token Ref: 156379554258 Supplier Ref: 156379554258 Receipt: Adroit3EMDB02683780 Total Value: N7,000.00 Standard: N2,000.00 - 27391421019874022316 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/07/19 16:20 Meter/Type: 0101160184707 Retailer/Operator: InfoStrategy/ Token Ref: 190731418281 Supplier Ref: 190731418281 Receipt: infSgr3EMDB02732131 Total Value: N3,000.00 Standard: N3,000.00 - 03240390645925652240 Fixed: N0.00 Date Sold: 23/08/19 14:25 Meter/Type: 0101160184707 Retailer/Operator: DATAPEX/ Token Ref: 156656310009 Supplier Ref: 156656310009 Receipt: Adroit3EMDB02847816 Total Value: N7,000.00 Standard: N2,000.00 - 04431049658837509055 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/08/19 21:45 Meter/Type: 0101160184707 Retailer/Operator: DATAPEX/ Token Ref: 156728073488 Supplier Ref: 156728073488 Receipt: Adroit3EMDB02890875 Total Value: N2,000.00 Standard: N2,000.00 - 18644885403132455994 Fixed: N0.00 Date Sold: 26/09/19 12:32 Meter/Type: 0101160184707 Retailer/Operator: DATAPEX/ Token Ref: 156949395682 Supplier Ref: 156949395682 Receipt: Adroit3EMDB03026873 Total Value: N10,000.00 Standard: N5,000.00 - 41294513821364830370 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/10/19 15:45 Meter/Type: 0101160184707 Retailer/Operator: InfoStrategy/ Token Ref: 191031834296 Supplier Ref: 191031834296 Receipt: infSgr3EMDB03224537 Total Value: N10,000.00 Standard: N5,000.00 - 50188956266682381296 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/12/19 13:03 Meter/Type: 0101160184707 Retailer/Operator: InfoStrategy/ Token Ref: 191226472141 Supplier Ref: 191226472141 Receipt: infSgr3EMDB03636014 Total Value: N15,000.00 Standard: N5,000.00 - 12005361117369111906 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/01/20 17:44 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 200311644114 Supplier Ref: 200311644114 Receipt: Adroit3EMDB03939727 Total Value: N10,000.00 Standard: N5,000.00 - 72917728802609277991 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/03/20 14:34 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 200911334312 Supplier Ref: 200911334312 Receipt: Adroit3EMDB04470900 Total Value: N12,000.00 Standard: N2,000.00 - 11568534085550206517 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/04/20 12:35 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 201081235528 Supplier Ref: 201081235528 Receipt: Adroit3EMDB04589350 Total Value: N7,000.00 Standard: N2,000.00 - 11592830251086117435 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/04/20 13:42 Meter/Type: 0101160184707 Retailer/Operator: BOCA/ Token Ref: 201211342128 Supplier Ref: 201211342128 Receipt: Adroit3EMDB04687368 Total Value: N4,000.00 Standard: N4,000.00 - 22955533967212206446 Fixed: N0.00 Total records returned: 30