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Ticket No:
#00014002
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VENDING HISTORY 54160986912
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
FIND BELOW. Date Sold: 30/04/19 16:01 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 191201501232 Supplier Ref: 191201501232 Receipt: Adroit3EMDB02271438 Total Value: N1,000.00 Standard: N1,000.00 - 48306913656294407795 Fixed: N0.00 Date Sold: 15/05/19 17:32 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 191351632472 Supplier Ref: 191351632472 Receipt: Adroit3EMDB02347720 Total Value: N1,000.00 Standard: N1,000.00 - 51740929862014332136 Fixed: N0.00 Date Sold: 21/05/19 15:42 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 191411442572 Supplier Ref: 191411442572 Receipt: Adroit3EMDB02374828 Total Value: N4,000.00 Standard: N4,000.00 - 16839821791615391218 Fixed: N0.00 Date Sold: 24/07/19 18:32 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 192051732136 Supplier Ref: 192051732136 Receipt: Adroit3EMDB02695032 Total Value: N2,000.00 Standard: N2,000.00 - 46558872840613682507 Fixed: N0.00 Date Sold: 10/09/19 19:06 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 192531806482 Supplier Ref: 192531806482 Receipt: Adroit3EMDB02943625 Total Value: N2,000.00 Standard: N2,000.00 - 39909453725401187748 Fixed: N0.00 Date Sold: 08/11/19 15:36 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 193121437481 Supplier Ref: 193121437481 Receipt: Adroit3EMDB03277785 Total Value: N2,000.00 Standard: N2,000.00 - 44970585431488600304 Fixed: N0.00 Date Sold: 29/12/19 19:24 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 193631827435 Supplier Ref: 193631827435 Receipt: Adroit3EMDB03661094 Total Value: N3,000.00 Standard: N3,000.00 - 10683362565499237538 Fixed: N0.00 Date Sold: 12/03/20 12:35 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 200721135432 Supplier Ref: 200721135432 Receipt: Adroit3EMDB04337491 Total Value: N7,510.00 Standard: N10.00 - 56130402596202853137 Debt: N7,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 12/03/20 13:47 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 200721247122 Supplier Ref: 200721247122 Receipt: Adroit3EMDB04338081 Total Value: N500.00 Standard: N500.00 - 73376948584471016527 Fixed: N0.00 Date Sold: 13/03/20 05:49 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 200730449082 Supplier Ref: 200730449082 Receipt: Adroit3EMDB04342407 Total Value: N4,000.00 Standard: N4,000.00 - 32117015322917683397 Fixed: N0.00 Date Sold: 01/04/20 13:26 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 200921226354 Supplier Ref: 200921226354 Receipt: Adroit3EMDB04480944 Total Value: N4,000.00 Standard: N1,500.00 - 02075750837344399925 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/04/20 09:59 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 201150959175 Supplier Ref: 201150959175 Receipt: Adroit3EMDB04638644 Total Value: N500.00 Standard: N500.00 - 28256083795023187377 Fixed: N0.00 Date Sold: 01/05/20 09:49 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 201220949495 Supplier Ref: 201220949495 Receipt: Adroit3EMDB04691328 Total Value: N4,000.00 Standard: N1,500.00 - 40095229425146492212 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/06/20 17:20 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 201581720443 Supplier Ref: 201581720443 Receipt: Adroit3EMDB04934773 Total Value: N4,000.00 Standard: N1,500.00 - 37614691992191344266 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/07/20 09:34 Meter/Type: 54160986912 Retailer/Operator: BOCA/ Token Ref: 201840934320 Supplier Ref: 201840934320 Receipt: Adroit3EMDB05116245 Total Value: N4,000.00 Standard: N1,500.00 - 13971393316589166611 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 23