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Ticket No:
#00013976
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VENDING HISTORY 54161058166 Dear IT Support Team, Kindly furnish us with VH of 54161058166 we are having Network challenges over here. Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Please find below. Top of Form Date Sold: 11/09/18 18:01 Meter/Type: 54161058166 Retailer/Operator: BOCA/ Token Ref: 182541701128 Supplier Ref: 182541701128 Receipt: Adroit3EMDB01058548 Total Value: N1,000.00 Standard: N1,000.00 - 29849437951259669482 Fixed: N0.00 Date Sold: 21/09/18 14:53 Meter/Type: 54161058166 Retailer/Operator: BOCA/ Token Ref: 182641453310 Supplier Ref: 182641453310 Receipt: Adroit3EMDB01087653 Total Value: N1,000.00 Standard: N1,000.00 - 19767290249738412569 Fixed: N0.00 Date Sold: 01/10/18 14:13 Meter/Type: 54161058166 Retailer/Operator: BOCA/ Token Ref: 182741413228 Supplier Ref: 182741413228 Receipt: Adroit3EMDB01115532 Total Value: N1,000.00 Standard: N1,000.00 - 34904527104885505124 Fixed: N0.00 Date Sold: 18/10/18 13:58 Meter/Type: 54161058166 Retailer/Operator: DATAPEX/ Token Ref: 000672990251 Supplier Ref: 000672990251 Receipt: Adroit3EMDB01175725 Total Value: N1,000.00 Standard: N1,000.00 - 22366194048521070018 Fixed: N0.00 Total records returned: 4 Bottom of Form