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Ticket No:
#00013972
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for Vending History Dear Sir, Kindly release the vending history of the customer below. 54160944622 Best Regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below as requested Date Sold: 17/05/19 12:08 Meter/Type: 54160944622 Retailer/Operator: Fucil/ Token Ref: 31521678974760 Supplier Ref: 31521678974760 Receipt: FuGrp3EMDB02354433 Total Value: N1,000.00 Standard: N1,000.00 - 01188526815832929567 Fixed: N0.00 Date Sold: 07/06/19 11:17 Meter/Type: 54160944622 Retailer/Operator: Fucil/ Token Ref: 433459772231261 Supplier Ref: 433459772231261 Receipt: FuGrp3EMDB02466171 Total Value: N3,000.00 Standard: N3,000.00 - 32188725670463444635 Fixed: N0.00 Date Sold: 09/07/19 19:15 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 191901815206 Supplier Ref: 191901815206 Receipt: Adroit3EMDB02625328 Total Value: N1,000.00 Standard: N1,000.00 - 20709812740234336892 Fixed: N0.00 Date Sold: 12/07/19 11:43 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 191931043144 Supplier Ref: 191931043144 Receipt: Adroit3EMDB02637381 Total Value: N5,000.00 Standard: N5,000.00 - 13183493990869732065 Fixed: N0.00 Date Sold: 13/08/19 11:57 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 192251057590 Supplier Ref: 192251057590 Receipt: Adroit3EMDB02797504 Total Value: N5,000.00 Standard: N5,000.00 - 07256224421835778124 Fixed: N0.00 Date Sold: 23/09/19 11:25 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 192661026343 Supplier Ref: 192661026343 Receipt: Adroit3EMDB03008395 Total Value: N5,000.00 Standard: N5,000.00 - 00252667314180548499 Fixed: N0.00 Date Sold: 01/11/19 17:01 Meter/Type: 54160944622 Retailer/Operator: DATAPEX/ Token Ref: 157262057647 Supplier Ref: 157262057647 Receipt: Adroit3EMDB03233318 Total Value: N5,000.00 Standard: N5,000.00 - 37611755720667144496 Fixed: N0.00 Date Sold: 22/11/19 18:19 Meter/Type: 54160944622 Retailer/Operator: DATAPEX/ Token Ref: 157443971160 Supplier Ref: 157443971160 Receipt: Adroit3EMDB03359450 Total Value: N5,000.00 Standard: N5,000.00 - 45485398762124856540 Fixed: N0.00 Date Sold: 26/12/19 10:54 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 193600957205 Supplier Ref: 193600957205 Receipt: Adroit3EMDB03634574 Total Value: N5,000.00 Standard: N5,000.00 - 00264272036039786297 Fixed: N0.00 Date Sold: 16/01/20 14:46 Meter/Type: 54160944622 Retailer/Operator: DATAPEX/ Token Ref: 157917896190 Supplier Ref: 157917896190 Receipt: Adroit3EMDB03808499 Total Value: N2,100.00 Standard: N100.00 - 65935838615763382683 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/01/20 14:41 Meter/Type: 54160944622 Retailer/Operator: DATAPEX/ Token Ref: 157926506322 Supplier Ref: 157926506322 Receipt: Adroit3EMDB03815251 Total Value: N11,600.00 Standard: N140.19 - 23780236444556467110 Debt: N11,459.81 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/03/20 13:57 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 200641257287 Supplier Ref: 200641257287 Receipt: Adroit3EMDB04272146 Total Value: N3,000.00 Standard: N3,000.00 - 46897681991754086516 Fixed: N0.00 Date Sold: 07/04/20 22:24 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 200982124395 Supplier Ref: 200982124395 Receipt: Adroit3EMDB04528150 Total Value: N3,000.00 Standard: N3,000.00 - 57716521625425350206 Fixed: N0.00 Date Sold: 04/05/20 21:23 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 201252123361 Supplier Ref: 201252123361 Receipt: Adroit3EMDB04714386 Total Value: N3,000.00 Standard: N3,000.00 - 08576391576629996438 Fixed: N0.00 Date Sold: 18/06/20 14:15 Meter/Type: 54160944622 Retailer/Operator: BOCA/ Token Ref: 201701415334 Supplier Ref: 201701415334 Receipt: Adroit3EMDB05009050 Total Value: N5,000.00 Standard: N5,000.00 - 63376795950074601789 Fixed: N0.00 Total records returned: 27