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Ticket No:
#00013950
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Pls I need the vending history of this customer 57300006764. Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below as requested please Date Sold: 14/10/16 13:07 Meter/Type: 57300006764 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 628813070339 Supplier Ref: 628813070339 Receipt: JEDNIG3EMDB00055595 Total Value: N5,000.00 Standard: N2,000.00 - 62066573560137797529 Debt: N3,000.00 - Total Debt/Refund Date Sold: 16/03/18 12:35 Meter/Type: 57300006764 Retailer/Operator: BOCA/ Token Ref: 807512351398 Supplier Ref: 807512351398 Receipt: Adroit3EMDB00671045 Total Value: N7,000.00 Standard: N1,329.00 - 32386108162400759030 Debt: N5,671.00 - Total Debt/Refund Date Sold: 04/05/18 14:01 Meter/Type: 57300006764 Retailer/Operator: DATAPEX/ Token Ref: 000648936254 Supplier Ref: 000648936254 Receipt: Adroit3EMDB00750670 Total Value: N5,000.00 Standard: N5,000.00 - 56803644095531966429 Fixed: N0.00 Date Sold: 13/03/19 12:26 Meter/Type: 57300006764 Retailer/Operator: BOCA/ Token Ref: 190721126381 Supplier Ref: 190721126381 Receipt: Adroit3EMDB02009467 Total Value: N5,000.00 Standard: N5,000.00 - 17905048248707642074 Fixed: N0.00 Date Sold: 10/02/20 14:17 Meter/Type: 57300006764 Retailer/Operator: DATAPEX/ Token Ref: 158133706014 Supplier Ref: 158133706014 Receipt: Adroit3EMDB04028755 Total Value: N5,000.00 Standard: N5,000.00 - 59539010593508841447 Fixed: N0.00 Total records returned: 8