JED Plc
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Ticket No:
#00013917
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, kindly assist with debt profile of the meter serial numbers below 0101161069923 0101170296699 0101170309880 0101160002149 0101170153874 0101160012643 0101185051949 0101170312678 54161110314
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Initiator's Email:
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Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt profile
Impact Summary:
Hello, Find below as requested. 0101161069923 Name: OUTSTANDING Reference Number: 0101161069923 Start Date: 2/27/2019 Category: Outstanding Balance Original Balance: $568,780.06 Outstanding Balance: $552,650.00 Running Balance: $552,650.00 Note: none specified Status: Active Collection Method: Per Vend Amount Collection Value: $2,000.00 Latest Payment: 6/29/2020 12:40:24 PM 0101170296699 Name: OUTSTANDING Reference Number: 0101170296699 Start Date: 1/10/2020 Category: Outstanding Balance Original Balance: $404,590.27 Outstanding Balance: $396,390.27 Running Balance: $396,390.27 Note: none specified Status: Active Collection Method: Monthly Amount Collection Value: $7,000.00 Latest Payment: 5/15/2020 1:30:01 PM 0101170309880 Name: OUTSTANDING Reference Number: 6131405702-01 Start Date: 3/13/2020 Category: Outstanding Balance Original Balance: $230,291.16 Outstanding Balance: $214,291.16 Running Balance: $214,291.16 Note: none specified Status: Active Collection Method: Monthly Amount Collection Value: $4,000.00 Latest Payment: 6/30/2020 11:51:28 AM 0101160002149 Name: OUTSTANDING Reference Number: 0101160002149 Start Date: 3/14/2020 Category: Outstanding Balance Original Balance: $19,258.63 Outstanding Balance: $19,258.63 Running Balance: $19,258.63 Note: none specified Status: Active Collection Method: Monthly Amount Collection Value: $5,000.00 Latest Payment: not on record 0101170153874 Name: OUTSTANDING Reference Number: 0101170153874 Start Date: 12/1/2018 Category: Outstanding Balance Original Balance: $246,716.75 Outstanding Balance: $246,715.75 Running Balance: $246,715.75 Note: none specified Status: Active Collection Method: Monthly Amount Collection Value: $5,000.00 Latest Payment: 6/17/2020 12:56:41 PM 0101160012643 Name: OUTSTANDING Reference Number: 0101160012643 Start Date: 4/18/2019 Category: Outstanding Balance Original Balance: $12,481.43 Outstanding Balance: $12,481.43 Running Balance: $12,481.43 Note: none specified Status: Active Collection Method: Monthly Amount Collection Value: $2,000.00 Latest Payment: not on record 0101185051949 Name: OUTSTANDING Reference Number: 577647 Start Date: 6/3/2020 Category: Outstanding Balance Original Balance: $99,139.27 Outstanding Balance: $94,139.27 Running Balance: $94,139.27 Note: none specified Status: Active Collection Method: Monthly Amount Collection Value: $5,000.00 Latest Payment: 6/12/2020 10:28:53 AM 0101170312678 Name: OUTSTANDING Reference Number: 6537160108-01 Start Date: 3/31/2020 Category: Outstanding Balance Original Balance: $233,526.62 Outstanding Balance: $221,525.62 Running Balance: $221,525.62 Note: none specified Status: Active Collection Method: Monthly Amount Collection Value: $6,000.00 Latest Payment: 5/29/2020 7:59:18 PM 54161110314 Name: Outstanding Balance Reference Number: 6123465801-01 Start Date: 6/25/2019 Category: Outstanding Balance Original Balance: $173,041.99 Outstanding Balance: $173,040.99 Running Balance: $173,040.99 Note: Outstanding from JCS, Installation fee, Cost unit Status: Active Collection Method: Monthly Amount Collection Value: $5,000.00 Latest Payment: 12/31/2019 2:18:39 PM