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Ticket No:
#00013913
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VENDING HISTORY Please kindly assist with vending history for MSN. 54160963101 Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below as requested Date Sold: 28/01/20 17:43 Meter/Type: 54160963101 Retailer/Operator: DATAPEX/ Token Ref: 158022644066 Supplier Ref: 158022644066 Receipt: Adroit3EMDB03909094 Total Value: N3,000.00 Standard: N3,000.00 - 38827893275298849935 Fixed: N0.00 Date Sold: 06/04/20 14:30 Meter/Type: 54160963101 Retailer/Operator: BOCA/ Token Ref: 200971330160 Supplier Ref: 200971330160 Receipt: Adroit3EMDB04516805 Total Value: N1,500.00 Standard: N1,500.00 - 71358417671194076362 Fixed: N0.00 Date Sold: 16/04/20 14:14 Meter/Type: 54160963101 Retailer/Operator: BOCA/ Token Ref: 201071314381 Supplier Ref: 201071314381 Receipt: Adroit3EMDB04581345 Total Value: N2,000.00 Standard: N2,000.00 - 34236444432444270204 Fixed: N0.00 Date Sold: 04/05/20 09:41 Meter/Type: 54160963101 Retailer/Operator: BOCA/ Token Ref: 201250941076 Supplier Ref: 201250941076 Receipt: Adroit3EMDB04706503 Total Value: N2,000.00 Standard: N2,000.00 - 07217229221999532109 Fixed: N0.00 Date Sold: 05/05/20 10:15 Meter/Type: 54160963101 Retailer/Operator: BOCA/ Token Ref: 201261015384 Supplier Ref: 201261015384 Receipt: Adroit3EMDB04715697 Total Value: N2,000.00 Standard: N2,000.00 - 49815639845043924764 Fixed: N0.00 Date Sold: 30/06/20 16:54 Meter/Type: 54160963101 Retailer/Operator: BOCA/ Token Ref: 201821654343 Supplier Ref: 201821654343 Receipt: Adroit3EMDB05102493 Total Value: N5,000.00 Standard: N5,000.00 - 66078731651079806065 Fixed: N0.00 Total records returned: 11