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Ticket No:
#00013896
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101160349219 Pls we need VH for the above MSN. Good mroning
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below as requested. Date Sold: 09/02/18 15:44 Meter/Type: 0101160349219 Retailer/Operator: Pagatech/ Token Ref: 804015448613 Supplier Ref: 804015448613 Receipt: PagT13EMDB00617686 Total Value: N3,000.00 Standard: N3,203.45 - 00850762316071350178 Debt: -N203.45 - Total Debt/Refund Date Sold: 10/02/18 06:57 Meter/Type: 0101160349219 Retailer/Operator: Pagatech/ Token Ref: 804106578678 Supplier Ref: 804106578678 Receipt: PagT13EMDB00618036 Total Value: N10,000.00 Standard: N10,000.00 - 58257399600732770312 Date Sold: 01/03/18 07:46 Meter/Type: 0101160349219 Retailer/Operator: Pagatech/ Token Ref: 806007460143 Supplier Ref: 806007460143 Receipt: PagT13EMDB00645203 Total Value: N12,000.00 Standard: N12,000.00 - 25749823344470902821 Date Sold: 18/03/18 21:04 Meter/Type: 0101160349219 Retailer/Operator: Pagatech/ Token Ref: 807721041798 Supplier Ref: 807721041798 Receipt: PagT13EMDB00673770 Total Value: N4,000.00 Standard: N4,000.00 - 56500844082240985941 Date Sold: 27/03/18 22:04 Meter/Type: 0101160349219 Retailer/Operator: Pagatech/ Token Ref: 808621042389 Supplier Ref: 808621042389 Receipt: PagT13EMDB00686539 Total Value: N10,000.00 Standard: N10,000.00 - 57971600106269584546 Date Sold: 28/04/18 23:49 Meter/Type: 0101160349219 Retailer/Operator: InfoStrategy/ Token Ref: 180428246396 Supplier Ref: 180428246396 Receipt: infSgr3EMDB00739420 Total Value: N3,000.00 Standard: N3,000.00 - 25487394060892152361 Fixed: N0.00 Date Sold: 05/05/18 13:30 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 812512301195 Supplier Ref: 812512301195 Receipt: Adroit3EMDB00752349 Total Value: N2,500.00 Standard: N2,500.00 - 68176084044494066871 Fixed: N0.00 Date Sold: 10/05/18 13:10 Meter/Type: 0101160349219 Retailer/Operator: Fucil/ Token Ref: 678146438331257 Supplier Ref: 678146438331257 Receipt: FuGrp3EMDB00761055 Total Value: N3,000.00 Standard: N3,000.00 - 32125064348875360222 Fixed: N0.00 Date Sold: 16/05/18 13:34 Meter/Type: 0101160349219 Retailer/Operator: Fucil/ Token Ref: 120376049592956 Supplier Ref: 120376049592956 Receipt: FuGrp3EMDB00772253 Total Value: N2,800.00 Standard: N2,800.00 - 29465797347223613019 Fixed: N0.00 Date Sold: 21/05/18 17:24 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 000651404534 Supplier Ref: 000651404534 Receipt: Adroit3EMDB00782502 Total Value: N3,000.00 Standard: N3,000.00 - 20574827541877567522 Fixed: N0.00 Date Sold: 28/05/18 12:02 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 814811021391 Supplier Ref: 814811021391 Receipt: Adroit3EMDB00794830 Total Value: N15,000.00 Standard: N15,000.00 - 01579858205602101990 Fixed: N0.00 Date Sold: 28/06/18 23:26 Meter/Type: 0101160349219 Retailer/Operator: InfoStrategy/ Token Ref: 180628483276 Supplier Ref: 180628483276 Receipt: infSgr3EMDB00862695 Total Value: N5,000.00 Standard: N5,000.00 - 25498217177721316545 Fixed: N0.00 Date Sold: 07/07/18 19:14 Meter/Type: 0101160349219 Retailer/Operator: InfoStrategy/ Token Ref: 180707834937 Supplier Ref: 180707834937 Receipt: infSgr3EMDB00885806 Total Value: N5,000.00 Standard: N5,000.00 - 73593286926284905489 Fixed: N0.00 Date Sold: 16/07/18 10:43 Meter/Type: 0101160349219 Retailer/Operator: InfoStrategy/ Token Ref: 180716216213 Supplier Ref: 180716216213 Receipt: infSgr3EMDB00902739 Total Value: N15,000.00 Standard: N15,000.00 - 28014436285193070517 Fixed: N0.00 Date Sold: 15/08/18 20:58 Meter/Type: 0101160349219 Retailer/Operator: InfoStrategy/ Token Ref: 180815827682 Supplier Ref: 180815827682 Receipt: infSgr3EMDB00979975 Total Value: N15,000.00 Standard: N15,000.00 - 06729039101850830273 Fixed: N0.00 Date Sold: 12/09/18 14:10 Meter/Type: 0101160349219 Retailer/Operator: InfoStrategy/ Token Ref: 180912519365 Supplier Ref: 180912519365 Receipt: infSgr3EMDB01060620 Total Value: N15,000.00 Standard: N15,000.00 - 50335595660688633524 Fixed: N0.00 Date Sold: 11/10/18 19:22 Meter/Type: 0101160349219 Retailer/Operator: InfoStrategy/ Token Ref: 181011256332 Supplier Ref: 181011256332 Receipt: infSgr3EMDB01153405 Total Value: N7,000.00 Standard: N7,000.00 - 09961840712261581392 Fixed: N0.00 Date Sold: 23/10/18 19:06 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154031771620 Supplier Ref: 154031771620 Receipt: Adroit3EMDB01193636 Total Value: N3,000.00 Standard: N3,000.00 - 50488715902783176863 Fixed: N0.00 Date Sold: 02/11/18 16:16 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 000675163732 Supplier Ref: 000675163732 Receipt: Adroit3EMDB01230386 Total Value: N3,000.00 Standard: N3,000.00 - 43371804000077661834 Fixed: N0.00 Date Sold: 07/11/18 09:51 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 183110951400 Supplier Ref: 183110951400 Receipt: Adroit3EMDB01246523 Total Value: N500.00 Standard: N500.00 - 00786969296180407377 Fixed: N0.00 Date Sold: 07/11/18 15:07 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154159954957 Supplier Ref: 154159954957 Receipt: Adroit3EMDB01248047 Total Value: N10,000.00 Standard: N10,000.00 - 52014227407831682926 Fixed: N0.00 Date Sold: 27/11/18 14:36 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154332568315 Supplier Ref: 154332568315 Receipt: Adroit3EMDB01313542 Total Value: N15,000.00 Standard: N15,000.00 - 23888212362157586092 Fixed: N0.00 Date Sold: 19/12/18 12:03 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154519586074 Supplier Ref: 154519586074 Receipt: Adroit3EMDB01414187 Total Value: N15,000.00 Standard: N15,000.00 - 36940172463665242046 Fixed: N0.00 Date Sold: 07/01/19 13:02 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154685878424 Supplier Ref: 154685878424 Receipt: Adroit3EMDB01530186 Total Value: N6,000.00 Standard: N6,000.00 - 16903142102621421274 Fixed: N0.00 Date Sold: 15/01/19 21:29 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154758050087 Supplier Ref: 154758050087 Receipt: Adroit3EMDB01590580 Total Value: N8,000.00 Standard: N8,000.00 - 29801654024725347463 Fixed: N0.00 Date Sold: 19/01/19 15:19 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154790387178 Supplier Ref: 154790387178 Receipt: Adroit3EMDB01619963 Total Value: N6,000.00 Standard: N6,000.00 - 20495309006611562014 Fixed: N0.00 Date Sold: 24/01/19 22:08 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 154836045362 Supplier Ref: 154836045362 Receipt: Adroit3EMDB01658234 Total Value: N6,000.00 Standard: N6,000.00 - 24774670538891780091 Fixed: N0.00 Date Sold: 01/02/19 16:29 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 190321529353 Supplier Ref: 190321529353 Receipt: Adroit3EMDB01726763 Total Value: N14,000.00 Standard: N14,000.00 - 06061338028744222834 Fixed: N0.00 Date Sold: 25/02/19 14:41 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 155109835389 Supplier Ref: 155109835389 Receipt: Adroit3EMDB01899419 Total Value: N15,000.00 Standard: N15,000.00 - 45297302626804403909 Fixed: N0.00 Date Sold: 27/03/19 09:38 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 155367219325 Supplier Ref: 155367219325 Receipt: Adroit3EMDB02075772 Total Value: N15,000.00 Standard: N15,000.00 - 35602313722734729789 Fixed: N0.00 Date Sold: 13/04/19 12:36 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 155515178006 Supplier Ref: 155515178006 Receipt: Adroit3EMDB02177180 Total Value: N15,000.00 Standard: N15,000.00 - 16297442635599779517 Fixed: N0.00 Date Sold: 29/04/19 14:46 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 155654193406 Supplier Ref: 155654193406 Receipt: Adroit3EMDB02262708 Total Value: N15,000.00 Standard: N15,000.00 - 18140852861947073700 Fixed: N0.00 Date Sold: 27/05/19 13:30 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 155895633060 Supplier Ref: 155895633060 Receipt: Adroit3EMDB02403219 Total Value: N15,000.00 Standard: N15,000.00 - 11794317285365879077 Fixed: N0.00 Date Sold: 17/06/19 21:31 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 156079952740 Supplier Ref: 156079952740 Receipt: Adroit3EMDB02519810 Total Value: N15,000.00 Standard: N15,000.00 - 61131382479432212059 Fixed: N0.00 Date Sold: 09/07/19 22:39 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 156270465825 Supplier Ref: 156270465825 Receipt: Adroit3EMDB02626324 Total Value: N9,000.00 Standard: N9,000.00 - 14793035230249705759 Fixed: N0.00 Date Sold: 22/07/19 13:16 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 156379398139 Supplier Ref: 156379398139 Receipt: Adroit3EMDB02683638 Total Value: N15,000.00 Standard: N15,000.00 - 28258123739649391638 Fixed: N0.00 Date Sold: 13/08/19 03:52 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 156566113573 Supplier Ref: 156566113573 Receipt: Adroit3EMDB02796114 Total Value: N15,000.00 Standard: N15,000.00 - 65783135686695317428 Fixed: N0.00 Date Sold: 02/09/19 21:24 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 156745224846 Supplier Ref: 156745224846 Receipt: Adroit3EMDB02899625 Total Value: N15,000.00 Standard: N15,000.00 - 56167594498793918267 Fixed: N0.00 Date Sold: 03/10/19 17:14 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 157011569422 Supplier Ref: 157011569422 Receipt: Adroit3EMDB03070033 Total Value: N15,000.00 Standard: N15,000.00 - 60243039369771546218 Fixed: N0.00 Date Sold: 03/11/19 19:59 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 157280405548 Supplier Ref: 157280405548 Receipt: Adroit3EMDB03244359 Total Value: N15,000.00 Standard: N15,000.00 - 21919675329439663977 Fixed: N0.00 Date Sold: 01/12/19 14:56 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 157520503584 Supplier Ref: 157520503584 Receipt: Adroit3EMDB03432784 Total Value: N10,000.00 Standard: N10,000.00 - 32927656621286996642 Fixed: N0.00 Date Sold: 22/12/19 20:02 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 157703785679 Supplier Ref: 157703785679 Receipt: Adroit3EMDB03598573 Total Value: N5,000.00 Standard: N5,000.00 - 05508974658054160636 Fixed: N0.00 Date Sold: 30/12/19 10:40 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 157769510425 Supplier Ref: 157769510425 Receipt: Adroit3EMDB03664362 Total Value: N10,000.00 Standard: N10,000.00 - 67456180224195342972 Fixed: N0.00 Date Sold: 25/01/20 20:31 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 157997725523 Supplier Ref: 157997725523 Receipt: Adroit3EMDB03886067 Total Value: N4,000.00 Standard: N4,000.00 - 01820877831469935458 Fixed: N0.00 Date Sold: 29/01/20 22:11 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 158032857755 Supplier Ref: 158032857755 Receipt: Adroit3EMDB03921597 Total Value: N15,000.00 Standard: N15,000.00 - 21283747420495871811 Fixed: N0.00 Date Sold: 19/02/20 23:03 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 158213742319 Supplier Ref: 158213742319 Receipt: Adroit3EMDB04118561 Total Value: N5,000.00 Standard: N5,000.00 - 63977355312266402192 Fixed: N0.00 Date Sold: 26/02/20 08:52 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 158269985439 Supplier Ref: 158269985439 Receipt: Adroit3EMDB04177495 Total Value: N5,000.00 Standard: N5,000.00 - 71394594846483864142 Fixed: N0.00 Date Sold: 01/03/20 11:34 Meter/Type: 0101160349219 Retailer/Operator: DATAPEX/ Token Ref: 158305523155 Supplier Ref: 158305523155 Receipt: Adroit3EMDB04228358 Total Value: N20,000.00 Standard: N20,000.00 - 73255812660006939641 Fixed: N0.00 Date Sold: 27/03/20 10:58 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 200870957517 Supplier Ref: 200870957517 Receipt: Adroit3EMDB04435605 Total Value: N20,000.00 Standard: N20,000.00 - 00178117201925005270 Fixed: N0.00 Date Sold: 21/04/20 20:52 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 201122053004 Supplier Ref: 201122053004 Receipt: Adroit3EMDB04623972 Total Value: N15,000.00 Standard: N15,000.00 - 54355963293406113120 Fixed: N0.00 Date Sold: 23/05/20 17:18 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 201441719036 Supplier Ref: 201441719036 Receipt: Adroit3EMDB04836500 Total Value: N10,000.00 Standard: N10,000.00 - 51155781474187695523 Fixed: N0.00 Date Sold: 07/06/20 11:54 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 201591154312 Supplier Ref: 201591154312 Receipt: Adroit3EMDB04937881 Total Value: N20,000.00 Standard: N20,000.00 - 14970331565154370795 Fixed: N0.00 Date Sold: 27/06/20 14:02 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 201791402080 Supplier Ref: 201791402080 Receipt: Adroit3EMDB05076028 Total Value: N5,000.00 Standard: N5,000.00 - 08328089564235560061 Fixed: N0.00 Date Sold: 30/06/20 22:09 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 201822209243 Supplier Ref: 201822209243 Receipt: Adroit3EMDB05105751 Total Value: N20,000.00 Standard: N20,000.00 - 44959493149153758916 Fixed: N0.00 Date Sold: 30/06/20 22:26 Meter/Type: 0101160349219 Retailer/Operator: BOCA/ Token Ref: 201822226146 Supplier Ref: 201822226146 Receipt: Adroit3EMDB05105874 Total Value: N20,000.00 Standard: N20,000.00 - 18844034956771199571 Fixed: N0.00 Total records returned: 92