JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00013865
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for capturing information of this meter 0101170266254. Good day
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
capturing information
Impact Summary:
Find below. Date Sold: 11/05/18 12:13 Meter/Type: 0101170266254 Retailer/Operator: DATAPEX/ Token Ref: 000649933449 Supplier Ref: 000649933449 Receipt: Adroit3EMDB00762635 Total Value: N10,000.00 Standard: N10,000.00 - 49397445944080320672 Fixed: N0.00 Date Sold: 06/03/19 10:52 Meter/Type: 0101170266254 Retailer/Operator: BOCA/ Token Ref: 190650952393 Supplier Ref: 190650952393 Receipt: Adroit3EMDB01968935 Total Value: N2,000.00 Standard: N2,000.00 - 22636925068418851978 Fixed: N0.00 Date Sold: 23/04/19 16:13 Meter/Type: 0101170266254 Retailer/Operator: BOCA/ Token Ref: 191131513435 Supplier Ref: 191131513435 Receipt: Adroit3EMDB02229346 Total Value: N3,000.00 Standard: N3,000.00 - 23149744897363559650 Fixed: N0.00 Date Sold: 29/05/19 20:15 Meter/Type: 0101170266254 Retailer/Operator: BOCA/ Token Ref: 191491915292 Supplier Ref: 191491915292 Receipt: Adroit3EMDB02416902 Total Value: N3,000.00 Standard: N3,000.00 - 09486362439630144471 Fixed: N0.00 Date Sold: 08/07/19 18:02 Meter/Type: 0101170266254 Retailer/Operator: DATAPEX/ Token Ref: 156260175541 Supplier Ref: 156260175541 Receipt: Adroit3EMDB02618777 Total Value: N3,000.00 Standard: N3,000.00 - 41208946771596405054 Fixed: N0.00 Date Sold: 12/10/19 17:54 Meter/Type: 0101170266254 Retailer/Operator: DATAPEX/ Token Ref: 157089570385 Supplier Ref: 157089570385 Receipt: Adroit3EMDB03118497 Total Value: N2,000.00 Standard: N2,000.00 - 46283539299810869591 Fixed: N0.00 Date Sold: 17/10/19 12:40 Meter/Type: 0101170266254 Retailer/Operator: BOCA/ Token Ref: 192901141386 Supplier Ref: 192901141386 Receipt: Adroit3EMDB03142914 Total Value: N1,000.00 Standard: N1,000.00 - 33810682639151169011 Fixed: N0.00 Date Sold: 24/01/20 10:25 Meter/Type: 0101170266254 Retailer/Operator: BOCA/ Token Ref: 200240928596 Supplier Ref: 200240928596 Receipt: Adroit3EMDB03870943 Total Value: N2,000.00 Standard: N2,000.00 - 43328112135330866692 Fixed: N0.00 Date Sold: 25/04/20 17:44 Meter/Type: 0101170266254 Retailer/Operator: BOCA/ Token Ref: 201161744546 Supplier Ref: 201161744546 Receipt: Adroit3EMDB04659323 Total Value: N2,000.00 Standard: N2,000.00 - 15401403609746170650 Fixed: N0.00 Date Sold: 26/04/20 04:26 Meter/Type: 0101170266254 Retailer/Operator: BOCA/ Token Ref: 201170426133 Supplier Ref: 201170426133 Receipt: Adroit3EMDB04661302 Total Value: N1,000.00 Standard: N1,000.00 - 15109307538614803762 Fixed: N0.00 Total records returned: 13