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Ticket No:
#00013864
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support, Kindly generate the VH for the meter number 0101161029877 regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below. Top of Form Date Sold: 09/05/18 21:36 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 812920361633 Supplier Ref: 812920361633 Receipt: Adroit3EMDB00760474 Total Value: N5,000.00 Standard: N1,000.00 - 60946531863611124655 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/06/18 21:58 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 815320581474 Supplier Ref: 815320581474 Receipt: Adroit3EMDB00809192 Total Value: N3,000.00 Standard: N1,000.00 - 57768765107218862231 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/06/18 20:51 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 817019501122 Supplier Ref: 817019501122 Receipt: Adroit3EMDB00842956 Total Value: N10.00 Standard: N10.00 - 49942832130169049873 Fixed: N0.00 Date Sold: 19/06/18 21:02 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 817020021126 Supplier Ref: 817020021126 Receipt: Adroit3EMDB00842966 Total Value: N2,000.00 Standard: N2,000.00 - 71519831933698680266 Fixed: N0.00 Date Sold: 30/06/18 17:46 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 818116461672 Supplier Ref: 818116461672 Receipt: Adroit3EMDB00867810 Total Value: N1,000.00 Standard: N1,000.00 - 25833090832131433244 Fixed: N0.00 Date Sold: 26/08/18 13:57 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 823812561027 Supplier Ref: 823812561027 Receipt: Adroit3EMDB01008823 Total Value: N8,000.00 Standard: N4,000.00 - 06488364691521759397 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/01/20 16:22 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 200161526057 Supplier Ref: 200161526057 Receipt: Adroit3EMDB03809521 Total Value: N11,000.00 Standard: N1,000.00 - 59782162097324344726 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/04/20 16:32 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 201011531554 Supplier Ref: 201011531554 Receipt: Adroit3EMDB04551048 Total Value: N7,000.00 Standard: N1,000.00 - 27938464103318199529 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/04/20 20:47 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 201102047490 Supplier Ref: 201102047490 Receipt: Adroit3EMDB04610838 Total Value: N3,000.00 Standard: N3,000.00 - 08745030812089425123 Fixed: N0.00 Date Sold: 03/06/20 09:38 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 201550938260 Supplier Ref: 201550938260 Receipt: Adroit3EMDB04908410 Total Value: N4,200.00 Standard: N1,499.86 - 29626816568321705805 Debt: N2,700.14 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/06/20 18:06 Meter/Type: 0101161029877 Retailer/Operator: BOCA/ Token Ref: 201741806162 Supplier Ref: 201741806162 Receipt: Adroit3EMDB05037253 Total Value: N1,000.00 Standard: N1,000.00 - 40568965799684418643 Fixed: N0.00 Total records returned: 20 Bottom of Form