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Ticket No:
#00013852
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VH -54161043457 PLEASE TREAT AS URGENT
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below. Top of Form Date Sold: 10/04/17 14:12 Meter/Type: 54161043457 Retailer/Operator: JEDANGLOJOS/fuzomba Token Ref: 710014120369 Supplier Ref: 710014120369 Receipt: JEDNIG3EMDB00212382 Total Value: N31,300.50 Standard: N31,300.50 - 43286701594517967768 Date Sold: 16/05/17 08:39 Meter/Type: 54161043457 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 713608390058 Supplier Ref: 713608390058 Receipt: JEDNIG3EMDB00255580 Total Value: N6,000.00 Standard: N1,000.00 - 42791895661956380019 Debt: N5,000.00 - Total Debt/Refund Date Sold: 30/06/17 10:44 Meter/Type: 54161043457 Retailer/Operator: JEDANGLOJOS/fuzomba Token Ref: 718110440172 Supplier Ref: 718110440172 Receipt: JEDNIG3EMDB00314128 Total Value: N7,000.00 Standard: N2,000.00 - 49047028072812167183 Debt: N5,000.00 - Total Debt/Refund Date Sold: 09/10/18 11:35 Meter/Type: 54161043457 Retailer/Operator: DATAPEX/ Token Ref: 000671679933 Supplier Ref: 000671679933 Receipt: Adroit3EMDB01144079 Total Value: N25,000.00 Standard: N5,000.00 - 04176874102518903249 Debt: N20,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/02/19 10:55 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 190350955372 Supplier Ref: 190350955372 Receipt: Adroit3EMDB01742762 Total Value: N3,000.00 Standard: N2,999.00 - 43342814555617097349 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/03/19 11:58 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 190781058228 Supplier Ref: 190781058228 Receipt: Adroit3EMDB02037519 Total Value: N3,000.00 Standard: N2,999.00 - 32307044260719694760 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/05/19 11:36 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 191271036240 Supplier Ref: 191271036240 Receipt: Adroit3EMDB02310730 Total Value: N14,000.00 Standard: N4,000.00 - 26303074405442267406 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/06/19 15:51 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 191611451515 Supplier Ref: 191611451515 Receipt: Adroit3EMDB02483432 Total Value: N6,000.00 Standard: N1,000.00 - 09623874081741276183 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/07/19 12:34 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 192121134255 Supplier Ref: 192121134255 Receipt: Adroit3EMDB02729974 Total Value: N7,000.00 Standard: N2,000.00 - 28945509532178301127 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/08/19 15:00 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 192421400368 Supplier Ref: 192421400368 Receipt: Adroit3EMDB02883017 Total Value: N7,000.00 Standard: N2,000.00 - 53321101531919693417 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/09/19 11:45 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 192731046366 Supplier Ref: 192731046366 Receipt: Adroit3EMDB03047091 Total Value: N7,500.00 Standard: N2,500.00 - 08358176948835511063 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 29/10/19 11:57 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 193021059034 Supplier Ref: 193021059034 Receipt: Adroit3EMDB03207902 Total Value: N8,000.00 Standard: N3,000.00 - 57550998861205026957 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/11/19 12:34 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 193341136456 Supplier Ref: 193341136456 Receipt: Adroit3EMDB03423224 Total Value: N8,000.00 Standard: N3,000.00 - 50126421545578776702 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/12/19 10:59 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 193651002557 Supplier Ref: 193651002557 Receipt: Adroit3EMDB03676386 Total Value: N8,000.00 Standard: N3,000.00 - 30893451512204508608 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/02/20 11:09 Meter/Type: 54161043457 Retailer/Operator: DATAPEX/ Token Ref: 158167134425 Supplier Ref: 158167134425 Receipt: Adroit3EMDB04066194 Total Value: N12,000.00 Standard: N2,000.00 - 20699696483253862200 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/03/20 15:15 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 200701415402 Supplier Ref: 200701415402 Receipt: Adroit3EMDB04327769 Total Value: N6,500.00 Standard: N1,500.00 - 61472834179646015075 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/03/20 10:22 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 200880922218 Supplier Ref: 200880922218 Receipt: Adroit3EMDB04444268 Total Value: N1,000.00 Standard: N1,000.00 - 09065362659178830838 Fixed: N0.00 Date Sold: 31/03/20 13:40 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 200911239502 Supplier Ref: 200911239502 Receipt: Adroit3EMDB04470060 Total Value: N1,900.00 Standard: N1,900.00 - 06038559313191671711 Fixed: N0.00 Date Sold: 30/04/20 10:22 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 201211022310 Supplier Ref: 201211022310 Receipt: Adroit3EMDB04685830 Total Value: N8,000.00 Standard: N3,000.00 - 44382430616626185181 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/05/20 14:54 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 201511454328 Supplier Ref: 201511454328 Receipt: Adroit3EMDB04885041 Total Value: N7,000.00 Standard: N2,000.00 - 54477691317114745461 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/06/20 13:45 Meter/Type: 54161043457 Retailer/Operator: BOCA/ Token Ref: 201821345296 Supplier Ref: 201821345296 Receipt: Adroit3EMDB05099430 Total Value: N7,000.00 Standard: N2,000.00 - 08100769538117146182 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 23 Bottom of Form