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Ticket No:
#00013844
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please send the total outstanding and vending history :0101160355901
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
balance and VH
Impact Summary:
Find below. Date Sold: 11/09/17 08:40 Meter/Type: 0101160355901 Retailer/Operator: JEDYELWA/djoshua Token Ref: 725408400018 Supplier Ref: 725408400018 Receipt: JEDNIG3EMDB00407329 Total Value: N10,000.00 Standard: N10,000.00 - 35259351309760797989 Date Sold: 25/09/17 09:11 Meter/Type: 0101160355901 Retailer/Operator: JEDYELWA/djoshua Token Ref: 726809110056 Supplier Ref: 726809110056 Receipt: JEDNIG3EMDB00424564 Total Value: N10,000.00 Standard: N10,000.00 - 47372002820546518993 Date Sold: 02/10/17 11:33 Meter/Type: 0101160355901 Retailer/Operator: JEDYELWA/djoshua Token Ref: 727511330065 Supplier Ref: 727511330065 Receipt: JEDNIG3EMDB00434258 Total Value: N10,000.00 Standard: N10,000.00 - 39715130151717600977 Date Sold: 06/10/17 15:06 Meter/Type: 0101160355901 Retailer/Operator: JEDYELWA/stama Token Ref: 727915060181 Supplier Ref: 727915060181 Receipt: JEDNIG3EMDB00442682 Total Value: N10,000.00 Standard: N10,000.00 - 33393882336545417596 Date Sold: 11/10/17 12:30 Meter/Type: 0101160355901 Retailer/Operator: JEDYELWA/djoshua Token Ref: 728412310011 Supplier Ref: 728412310011 Receipt: JEDNIG3EMDB00448870 Total Value: N10,000.00 Standard: N10,000.00 - 16278667019600164235 Date Sold: 16/10/17 11:08 Meter/Type: 0101160355901 Retailer/Operator: JEDYELWA/djoshua Token Ref: 728911080029 Supplier Ref: 728911080029 Receipt: JEDNIG3EMDB00454661 Total Value: N10,000.00 Standard: N10,000.00 - 49682848455783815623 Date Sold: 20/10/17 11:46 Meter/Type: 0101160355901 Retailer/Operator: JEDYELWA/djoshua Token Ref: 729311460054 Supplier Ref: 729311460054 Receipt: JEDNIG3EMDB00460655 Total Value: N20,000.00 Standard: N20,000.00 - 51353828290133041134 Date Sold: 30/10/17 13:03 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000622152407 Supplier Ref: 000622152407 Receipt: Adroit3EMDB00474056 Total Value: N20,000.00 Standard: N20,000.00 - 30509460428081366193 Date Sold: 10/11/17 14:05 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000623742650 Supplier Ref: 000623742650 Receipt: Adroit3EMDB00492263 Total Value: N20,000.00 Standard: N20,000.00 - 10838539147711819959 Date Sold: 25/11/17 17:24 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000625922480 Supplier Ref: 000625922480 Receipt: Adroit3EMDB00512659 Total Value: N20,000.00 Standard: N20,000.00 - 25670468567640497667 Date Sold: 11/12/17 15:43 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000628216345 Supplier Ref: 000628216345 Receipt: Adroit3EMDB00535310 Total Value: N10,000.00 Standard: N10,000.00 - 46237638671973562162 Date Sold: 20/12/17 13:37 Meter/Type: 0101160355901 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 735413370137 Supplier Ref: 735413370137 Receipt: JEDNIG3EMDB00548376 Total Value: N10,000.00 Standard: N10,000.00 - 31951010067987584414 Date Sold: 27/12/17 16:19 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000630524004 Supplier Ref: 000630524004 Receipt: Adroit3EMDB00559257 Total Value: N20,000.00 Standard: N20,000.00 - 62417214751944360072 Date Sold: 23/01/18 09:54 Meter/Type: 0101160355901 Retailer/Operator: Fucil/ Token Ref: 266167078986336 Supplier Ref: 266167078986336 Receipt: FuGrp3EMDB00591305 Total Value: N20,000.00 Standard: N20,000.00 - 24220852585246067924 Date Sold: 12/02/18 22:41 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000637330293 Supplier Ref: 000637330293 Receipt: Adroit3EMDB00621501 Total Value: N20,000.00 Standard: N20,000.00 - 38691402299984012489 Date Sold: 23/02/18 20:44 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000638902509 Supplier Ref: 000638902509 Receipt: Adroit3EMDB00637565 Total Value: N15,000.00 Standard: N15,000.00 - 57626642570856761538 Date Sold: 03/03/18 14:03 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000640014384 Supplier Ref: 000640014384 Receipt: Adroit3EMDB00650371 Total Value: N20,000.00 Standard: N20,000.00 - 40548613942504993141 Date Sold: 14/03/18 21:06 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000641640643 Supplier Ref: 000641640643 Receipt: Adroit3EMDB00668389 Total Value: N20,000.00 Standard: N20,000.00 - 69500200027709625553 Date Sold: 10/04/18 16:23 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000645494345 Supplier Ref: 000645494345 Receipt: Adroit3EMDB00709608 Total Value: N20,000.00 Standard: N20,000.00 - 55468329435092694847 Date Sold: 27/04/18 20:10 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000647965192 Supplier Ref: 000647965192 Receipt: Adroit3EMDB00737564 Total Value: N20,000.00 Standard: N20,000.00 - 12479049196675212163 Fixed: N0.00 Date Sold: 09/05/18 12:53 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000649649411 Supplier Ref: 000649649411 Receipt: Adroit3EMDB00759354 Total Value: N20,000.00 Standard: N20,000.00 - 23821064920777977111 Fixed: N0.00 Date Sold: 22/05/18 01:13 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000651451489 Supplier Ref: 000651451489 Receipt: Adroit3EMDB00782974 Total Value: N20,000.00 Standard: N20,000.00 - 62472484961103062698 Fixed: N0.00 Date Sold: 30/05/18 13:40 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000652678193 Supplier Ref: 000652678193 Receipt: Adroit3EMDB00799938 Total Value: N20,000.00 Standard: N20,000.00 - 35508871051676408337 Fixed: N0.00 Date Sold: 12/06/18 00:05 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000654468692 Supplier Ref: 000654468692 Receipt: Adroit3EMDB00827563 Total Value: N20,000.00 Standard: N20,000.00 - 19091743331705230342 Fixed: N0.00 Date Sold: 05/07/18 20:17 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000657901928 Supplier Ref: 000657901928 Receipt: Adroit3EMDB00881008 Total Value: N17,000.00 Standard: N17,000.00 - 08272508923976850950 Fixed: N0.00 Date Sold: 18/07/18 01:08 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000659659081 Supplier Ref: 000659659081 Receipt: Adroit3EMDB00907469 Total Value: N19,000.00 Standard: N19,000.00 - 66917552758494655630 Fixed: N0.00 Date Sold: 30/07/18 23:53 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000661523540 Supplier Ref: 000661523540 Receipt: Adroit3EMDB00937262 Total Value: N19,000.00 Standard: N19,000.00 - 68283276880038829711 Fixed: N0.00 Date Sold: 20/08/18 17:36 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000664509915 Supplier Ref: 000664509915 Receipt: Adroit3EMDB00993446 Total Value: N19,000.00 Standard: N19,000.00 - 17117614786782217088 Fixed: N0.00 Date Sold: 28/08/18 22:09 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000665689114 Supplier Ref: 000665689114 Receipt: Adroit3EMDB01016990 Total Value: N17,000.00 Standard: N17,000.00 - 33704814133794736865 Fixed: N0.00 Date Sold: 19/09/18 22:29 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000668865240 Supplier Ref: 000668865240 Receipt: Adroit3EMDB01082811 Total Value: N17,000.00 Standard: N16,999.00 - 28643720884814009826 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/10/18 22:40 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000671458333 Supplier Ref: 000671458333 Receipt: Adroit3EMDB01138084 Total Value: N17,000.00 Standard: N16,999.00 - 03023903619787876325 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/10/18 22:18 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000673040154 Supplier Ref: 000673040154 Receipt: Adroit3EMDB01177364 Total Value: N19,000.00 Standard: N18,999.00 - 25644014132721634063 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/10/18 18:52 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000674459263 Supplier Ref: 000674459263 Receipt: Adroit3EMDB01209491 Total Value: N20,000.00 Standard: N19,999.00 - 30673945399449580154 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/11/18 00:01 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 000676218223 Supplier Ref: 000676218223 Receipt: Adroit3EMDB01256530 Total Value: N40,000.00 Standard: N39,999.00 - 47608975995601872339 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/12/18 16:00 Meter/Type: 0101160355901 Retailer/Operator: Fucil/ Token Ref: 525519044767839 Supplier Ref: 525519044767839 Receipt: FuGrp3EMDB01354685 Total Value: N20,000.00 Standard: N19,999.00 - 48660130519044492712 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/12/18 12:55 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 154556254602 Supplier Ref: 154556254602 Receipt: Adroit3EMDB01442260 Total Value: N15,000.00 Standard: N14,999.00 - 51150817644149325773 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/01/19 21:27 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 154645729021 Supplier Ref: 154645729021 Receipt: Adroit3EMDB01508195 Total Value: N20,000.00 Standard: N19,999.00 - 52781124678868496799 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/01/19 20:01 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 154800730750 Supplier Ref: 154800730750 Receipt: Adroit3EMDB01622791 Total Value: N20,000.00 Standard: N19,999.00 - 64142959462533581538 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 29/01/19 19:34 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 154878328336 Supplier Ref: 154878328336 Receipt: Adroit3EMDB01697908 Total Value: N18,000.00 Standard: N17,999.00 - 41388825776023867697 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/02/19 20:49 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 154930615649 Supplier Ref: 154930615649 Receipt: Adroit3EMDB01751722 Total Value: N20,000.00 Standard: N19,999.00 - 26173972983128799451 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/02/19 19:45 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155016631334 Supplier Ref: 155016631334 Receipt: Adroit3EMDB01828110 Total Value: N20,000.00 Standard: N19,999.00 - 54502487073865847602 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/02/19 13:03 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155083342154 Supplier Ref: 155083342154 Receipt: Adroit3EMDB01881778 Total Value: N20,000.00 Standard: N19,999.00 - 64644450708126772461 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/03/19 14:06 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155161477197 Supplier Ref: 155161477197 Receipt: Adroit3EMDB01946393 Total Value: N20,000.00 Standard: N19,999.00 - 30556511388942566494 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 11/03/19 16:31 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155231471664 Supplier Ref: 155231471664 Receipt: Adroit3EMDB01999039 Total Value: N20,000.00 Standard: N20,000.00 - 21400208944602051231 Fixed: N0.00 Date Sold: 21/03/19 21:37 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155319703489 Supplier Ref: 155319703489 Receipt: Adroit3EMDB02051135 Total Value: N20,000.00 Standard: N20,000.00 - 12397665162242986068 Fixed: N0.00 Date Sold: 28/03/19 21:50 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155380264592 Supplier Ref: 155380264592 Receipt: Adroit3EMDB02085832 Total Value: N20,000.00 Standard: N20,000.00 - 02349607747914272120 Fixed: N0.00 Date Sold: 03/04/19 14:05 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155429310403 Supplier Ref: 155429310403 Receipt: Adroit3EMDB02119885 Total Value: N20,000.00 Standard: N10,000.00 - 21651126663453919724 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/04/19 12:24 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155463268449 Supplier Ref: 155463268449 Receipt: Adroit3EMDB02142806 Total Value: N20,000.00 Standard: N20,000.00 - 57907687009395335892 Fixed: N0.00 Date Sold: 18/04/19 21:18 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155561509789 Supplier Ref: 155561509789 Receipt: Adroit3EMDB02206810 Total Value: N20,000.00 Standard: N20,000.00 - 40529826122479897558 Fixed: N0.00 Date Sold: 28/04/19 20:51 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155647751698 Supplier Ref: 155647751698 Receipt: Adroit3EMDB02257651 Total Value: N20,000.00 Standard: N20,000.00 - 10451890178392654700 Fixed: N0.00 Date Sold: 12/05/19 21:38 Meter/Type: 0101160355901 Retailer/Operator: BOCA/ Token Ref: 191322039015 Supplier Ref: 191322039015 Receipt: Adroit3EMDB02332036 Total Value: N20,000.00 Standard: N10,000.00 - 11500835181042265785 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/05/19 18:05 Meter/Type: 0101160355901 Retailer/Operator: DATAPEX/ Token Ref: 155836831629 Supplier Ref: 155836831629 Receipt: Adroit3EMDB02370681 Total Value: N20,000.00 Standard: N20,000.00 - 04322159869546698423 Fixed: N0.00 Total records returned: 82 Meter Serial Number: 0101160355901 Contract Account Number: 6312581781-01 Debt Details • Name: OUTSTANDING BALANCE • Reference Number: 0101160355901 • Start Date: 9/13/2018 • Category: Outstanding Balance • Original Balance: $115,616.23 • Outstanding Balance: $45,402.23 • Running Balance: $45,402.23 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $10,000.00 • Latest Payment: 5/12/2019 8:38:48 PM