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Ticket No:
#00013843
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history of this account 54160876493 Good day
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Please find below. Top of Form Date Sold: 04/04/17 15:12 Meter/Type: 54160876493 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 709415120106 Supplier Ref: 709415120106 Receipt: JEDNIG3EMDB00205074 Total Value: N2,000.00 Standard: N5,778.68 - 28431061925499561560 Debt: -N3,778.68 - Total Debt/Refund Date Sold: 07/11/18 14:57 Meter/Type: 54160876493 Retailer/Operator: DATAPEX/ Token Ref: 000675875835 Supplier Ref: 000675875835 Receipt: Adroit3EMDB01247988 Total Value: N1,000.00 Standard: N1,000.00 - 58328329023303191633 Fixed: N0.00 Date Sold: 10/04/19 16:03 Meter/Type: 54160876493 Retailer/Operator: Fucil/ Token Ref: 645848283945027 Supplier Ref: 645848283945027 Receipt: FuGrp3EMDB02161296 Total Value: N1,000.00 Standard: N1,000.00 - 11274915533256762999 Fixed: N0.00 Date Sold: 01/05/20 16:44 Meter/Type: 54160876493 Retailer/Operator: BOCA/ Token Ref: 201221644056 Supplier Ref: 201221644056 Receipt: Adroit3EMDB04695131 Total Value: N1,000.00 Standard: N1,000.00 - 33249028677160026786 Fixed: N0.00 Total records returned: 4 Bottom of Form