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Ticket No:
#00013819
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history and total debt please kindly send me the total outstanding history of these customer; 54160899602
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below. Meter Serial Number: 54160899602 Contract Account Number: 6342050226-01 Debt Details • Name: OUTSTANDING • Reference Number: 54160899602 • Start Date: 4/1/2018 • Category: Outstanding Balance • Original Balance: $145,090.63 • Outstanding Balance: $106,590.63 • Running Balance: $106,590.63 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $1,500.00 • Latest Payment: 6/25/2020 12:02:31 PM Date Sold: 16/03/18 13:17 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 000641881881 Supplier Ref: 000641881881 Receipt: Adroit3EMDB00671177 Total Value: N2,000.00 Standard: N2,000.00 - 25656554107343407213 Date Sold: 11/04/18 11:53 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 810110531201 Supplier Ref: 810110531201 Receipt: Adroit3EMDB00710631 Total Value: N4,500.00 Standard: N2,000.00 - 38026211635243734467 Debt: N2,500.00 - Total Debt/Refund Date Sold: 01/06/18 13:40 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 000652966164 Supplier Ref: 000652966164 Receipt: Adroit3EMDB00806086 Total Value: N4,500.00 Standard: N1,500.00 - 19690773335625622350 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/07/18 14:17 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 000660457930 Supplier Ref: 000660457930 Receipt: Adroit3EMDB00918971 Total Value: N4,500.00 Standard: N3,000.00 - 25328111018734867991 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/09/18 17:18 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 000666956105 Supplier Ref: 000666956105 Receipt: Adroit3EMDB01044435 Total Value: N4,500.00 Standard: N1,500.00 - 50836216555422976260 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 05/10/18 15:52 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 182781552518 Supplier Ref: 182781552518 Receipt: Adroit3EMDB01132822 Total Value: N3,000.00 Standard: N1,500.00 - 36581710672187298626 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/11/18 14:56 Meter/Type: 54160899602 Retailer/Operator: Fucil/ Token Ref: 882344923449204 Supplier Ref: 882344923449204 Receipt: FuGrp3EMDB01293795 Total Value: N3,000.00 Standard: N1,500.00 - 23022908305384155884 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/12/18 16:54 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 183581555004 Supplier Ref: 183581555004 Receipt: Adroit3EMDB01453936 Total Value: N3,000.00 Standard: N1,500.00 - 17867430153283720623 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/01/19 17:27 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 190301627567 Supplier Ref: 190301627567 Receipt: Adroit3EMDB01706058 Total Value: N3,000.00 Standard: N1,500.00 - 18041137384138006877 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/02/19 14:10 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 190561311080 Supplier Ref: 190561311080 Receipt: Adroit3EMDB01898928 Total Value: N3,000.00 Standard: N1,500.00 - 41759246031002176557 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/03/19 12:39 Meter/Type: 54160899602 Retailer/Operator: Fucil/ Token Ref: 27327147297780 Supplier Ref: 27327147297780 Receipt: FuGrp3EMDB02032320 Total Value: N3,000.00 Standard: N1,500.00 - 35577965553219220220 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/03/19 13:11 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 155290748004 Supplier Ref: 155290748004 Receipt: Adroit3EMDB02032603 Total Value: N1,650.00 Standard: N1,650.00 - 07218778008632640402 Fixed: N0.00 Date Sold: 04/04/19 14:00 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 155437921497 Supplier Ref: 155437921497 Receipt: Adroit3EMDB02126484 Total Value: N3,500.00 Standard: N2,000.00 - 09013925335717444312 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/05/19 10:42 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 155713212820 Supplier Ref: 155713212820 Receipt: Adroit3EMDB02302070 Total Value: N4,500.00 Standard: N3,000.00 - 44394683409352497403 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 12/06/19 12:59 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 191631159498 Supplier Ref: 191631159498 Receipt: Adroit3EMDB02493179 Total Value: N3,000.00 Standard: N1,500.00 - 54540463920993573230 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 12/06/19 13:02 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 191631202325 Supplier Ref: 191631202325 Receipt: Adroit3EMDB02493200 Total Value: N1,500.00 Standard: N1,500.00 - 24138073982901420634 Fixed: N0.00 Date Sold: 30/07/19 15:41 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 192111441110 Supplier Ref: 192111441110 Receipt: Adroit3EMDB02725129 Total Value: N3,500.00 Standard: N2,000.00 - 56060703337575278143 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/08/19 15:26 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 156725800682 Supplier Ref: 156725800682 Receipt: Adroit3EMDB02889131 Total Value: N2,000.00 Standard: N500.00 - 33569924428176164962 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/08/19 15:30 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 156725821417 Supplier Ref: 156725821417 Receipt: Adroit3EMDB02889152 Total Value: N1,500.00 Standard: N1,500.00 - 13534016835982268762 Fixed: N0.00 Date Sold: 27/09/19 16:24 Meter/Type: 54160899602 Retailer/Operator: Fucil/ Token Ref: 89838197945443 Supplier Ref: 89838197945443 Receipt: FuGrp3EMDB03034071 Total Value: N2,500.00 Standard: N1,000.00 - 70563563310659797807 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/10/19 15:16 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 192941417343 Supplier Ref: 192941417343 Receipt: Adroit3EMDB03163141 Total Value: N4,150.00 Standard: N2,650.00 - 64286991519335770724 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/10/19 15:19 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 192941420261 Supplier Ref: 192941420261 Receipt: Adroit3EMDB03163153 Total Value: N500.00 Standard: N500.00 - 26136293410076295821 Fixed: N0.00 Date Sold: 19/11/19 13:54 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 157416456367 Supplier Ref: 157416456367 Receipt: Adroit3EMDB03337220 Total Value: N4,650.00 Standard: N3,150.00 - 19489590211123990092 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/12/19 12:19 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 193571121536 Supplier Ref: 193571121536 Receipt: Adroit3EMDB03603179 Total Value: N4,650.00 Standard: N3,150.00 - 49029368555140845278 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/01/20 11:53 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 158037800799 Supplier Ref: 158037800799 Receipt: Adroit3EMDB03924259 Total Value: N4,650.00 Standard: N3,150.00 - 02724498815216652148 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/02/20 10:29 Meter/Type: 54160899602 Retailer/Operator: DATAPEX/ Token Ref: 158287854834 Supplier Ref: 158287854834 Receipt: Adroit3EMDB04201473 Total Value: N4,750.00 Standard: N3,250.00 - 33176565949623808040 Debt: N1,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/06/20 12:02 Meter/Type: 54160899602 Retailer/Operator: BOCA/ Token Ref: 201771202377 Supplier Ref: 201771202377 Receipt: Adroit3EMDB05058060 Total Value: N4,500.00 Standard: N1,500.00 - 15312323913539016350 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 43