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Ticket No:
#00013818
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Kindly provide VH for 57100082122. Thank You
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below. Date Sold: 08/08/16 15:16 Meter/Type: 57100082122 Retailer/Operator: JEDOTUKPO/MBEN Token Ref: 622107290076 Supplier Ref: 622107290076 Receipt: JEDNIG3EMDB00013569 Total Value: N8,000.00 Standard: N4,500.00 - 07669302354777490018 Debt: N3,500.00 - Total Debt/Refund Date Sold: 09/12/16 15:57 Meter/Type: 57100082122 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 004208047644 Supplier Ref: 004208047644 Receipt: JEDNIG3EMDB00092938 Total Value: N19,500.00 Standard: N5,500.00 - 04025469157719138121 Debt: N14,000.00 - Total Debt/Refund Date Sold: 16/05/17 13:21 Meter/Type: 57100082122 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 713616210234 Supplier Ref: 713616210234 Receipt: JEDNIG3EMDB00256371 Total Value: N25,000.00 Standard: N7,500.00 - 64934742752878230418 Debt: N17,500.00 - Total Debt/Refund Date Sold: 08/12/17 11:14 Meter/Type: 57100082122 Retailer/Operator: DATAPEX/ Token Ref: 000627757453 Supplier Ref: 000627757453 Receipt: Adroit3EMDB00531131 Total Value: N31,900.00 Standard: N7,400.00 - 23706909846101221386 Debt: N24,500.00 - Total Debt/Refund Date Sold: 04/07/18 15:02 Meter/Type: 57100082122 Retailer/Operator: DATAPEX/ Token Ref: 000657726444 Supplier Ref: 000657726444 Receipt: Adroit3EMDB00877238 Total Value: N6,900.00 Standard: N3,466.00 - 70512251470080532487 Debt: N3,434.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/07/18 16:26 Meter/Type: 57100082122 Retailer/Operator: DATAPEX/ Token Ref: 000657734804 Supplier Ref: 000657734804 Receipt: Adroit3EMDB00877682 Total Value: N3,000.00 Standard: N3,000.00 - 38883364745532651971 Fixed: N0.00 Date Sold: 10/01/19 10:51 Meter/Type: 57100082122 Retailer/Operator: Fucil/ Token Ref: 985792812682869 Supplier Ref: 985792812682869 Receipt: FuGrp3EMDB01549513 Total Value: N4,200.00 Standard: N4,200.00 - 49261360935542651906 Fixed: N0.00 Date Sold: 15/05/19 13:01 Meter/Type: 57100082122 Retailer/Operator: Pagatech/ Token Ref: 913512002364 Supplier Ref: 913512002364 Receipt: PagT13EMDB02345651 Total Value: N4,000.00 Standard: N4,000.00 - 09159175103863267173 Fixed: N0.00 Date Sold: 16/10/19 19:49 Meter/Type: 57100082122 Retailer/Operator: Pagatech/ Token Ref: 928918500392 Supplier Ref: 928918500392 Receipt: PagT13EMDB03140171 Total Value: N2,000.00 Standard: N2,000.00 - 53380006745333982575 Fixed: N0.00 Date Sold: 11/01/20 18:44 Meter/Type: 57100082122 Retailer/Operator: Pagatech/ Token Ref: 001117472208 Supplier Ref: 001117472208 Receipt: PagT13EMDB03768755 Total Value: N3,000.00 Standard: N3,000.00 - 52372113407839059496 Fixed: N0.00 Date Sold: 28/03/20 10:10 Meter/Type: 57100082122 Retailer/Operator: Pagatech/ Token Ref: 008809100620 Supplier Ref: 008809100620 Receipt: PagT13EMDB04444132 Total Value: N4,000.00 Standard: N4,000.00 - 07407676512999605872 Fixed: N0.00 Total records returned: 13