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Ticket No:
#00013809
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR DEBT PROFILE 0101161033606
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
PLEASE FIND BELOW. Meter Serial Number: 0101161033606 Contract Account Number: 561763 Debt Details • Name: OUTSTANDING • Reference Number: 561763 • Start Date: 8/29/2019 • Category: Outstanding Balance • Original Balance: $20,919.27 • Outstanding Balance: $0.00 • Running Balance: $0.00 • Note: Outstanding Balance Migrated from the JCS • Status: Paid off • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/2/2020 4:37:21 PM Top of Form Date Sold: 04/07/18 16:52 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 000657737445 Supplier Ref: 000657737445 Receipt: Adroit3EMDB00877796 Total Value: N1,500.00 Standard: N1,500.00 - 66393152845605144957 Fixed: N0.00 Date Sold: 05/08/18 18:49 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 000662357127 Supplier Ref: 000662357127 Receipt: Adroit3EMDB00953209 Total Value: N600.00 Standard: N600.00 - 06383572076524383701 Fixed: N0.00 Date Sold: 30/08/18 12:38 Meter/Type: 0101161033606 Retailer/Operator: Fucil/ Token Ref: 227924160314267 Supplier Ref: 227924160314267 Receipt: FuGrp3EMDB01021185 Total Value: N500.00 Standard: N500.00 - 12175382456266042606 Fixed: N0.00 Date Sold: 17/09/18 16:00 Meter/Type: 0101161033606 Retailer/Operator: Fucil/ Token Ref: 604500160743451 Supplier Ref: 604500160743451 Receipt: FuGrp3EMDB01074845 Total Value: N1,000.00 Standard: N1,000.00 - 08133253128472715069 Fixed: N0.00 Date Sold: 15/10/18 19:46 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 153962916167 Supplier Ref: 153962916167 Receipt: Adroit3EMDB01166180 Total Value: N500.00 Standard: N500.00 - 06072737268241724791 Fixed: N0.00 Date Sold: 21/11/18 13:16 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 154280258601 Supplier Ref: 154280258601 Receipt: Adroit3EMDB01293205 Total Value: N500.00 Standard: N500.00 - 03798970654258732393 Fixed: N0.00 Date Sold: 06/12/18 19:53 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 154411883012 Supplier Ref: 154411883012 Receipt: Adroit3EMDB01351541 Total Value: N500.00 Standard: N500.00 - 60289285933280922832 Fixed: N0.00 Date Sold: 19/12/18 20:17 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 154524342878 Supplier Ref: 154524342878 Receipt: Adroit3EMDB01418273 Total Value: N500.00 Standard: N500.00 - 04596839636732476641 Fixed: N0.00 Date Sold: 28/12/18 10:57 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 154598748501 Supplier Ref: 154598748501 Receipt: Adroit3EMDB01476618 Total Value: N1,000.00 Standard: N1,000.00 - 51835359066578142926 Fixed: N0.00 Date Sold: 29/12/18 13:13 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 154608200908 Supplier Ref: 154608200908 Receipt: Adroit3EMDB01485185 Total Value: N1,000.00 Standard: N1,000.00 - 17946151328413222720 Fixed: N0.00 Date Sold: 29/01/19 19:13 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 154878199532 Supplier Ref: 154878199532 Receipt: Adroit3EMDB01697765 Total Value: N500.00 Standard: N500.00 - 55822432352814030239 Fixed: N0.00 Date Sold: 12/02/19 19:51 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 154999387608 Supplier Ref: 154999387608 Receipt: Adroit3EMDB01810991 Total Value: N500.00 Standard: N500.00 - 44863349039754663687 Fixed: N0.00 Date Sold: 21/02/19 19:57 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155077189192 Supplier Ref: 155077189192 Receipt: Adroit3EMDB01876418 Total Value: N250.00 Standard: N250.00 - 31977147440946680767 Fixed: N0.00 Date Sold: 22/02/19 14:00 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155083683770 Supplier Ref: 155083683770 Receipt: Adroit3EMDB01882439 Total Value: N1,000.00 Standard: N1,000.00 - 55415457393403926886 Fixed: N0.00 Date Sold: 13/03/19 10:36 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155246621690 Supplier Ref: 155246621690 Receipt: Adroit3EMDB02008556 Total Value: N500.00 Standard: N500.00 - 34808838555642726041 Fixed: N0.00 Date Sold: 23/03/19 14:50 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155334542262 Supplier Ref: 155334542262 Receipt: Adroit3EMDB02058991 Total Value: N1,000.00 Standard: N1,000.00 - 41376873127472121235 Fixed: N0.00 Date Sold: 05/04/19 16:06 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 190951506287 Supplier Ref: 190951506287 Receipt: Adroit3EMDB02134397 Total Value: N1,500.00 Standard: N1,500.00 - 41963897038280271587 Fixed: N0.00 Date Sold: 25/04/19 18:15 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155620892223 Supplier Ref: 155620892223 Receipt: Adroit3EMDB02242268 Total Value: N500.00 Standard: N500.00 - 51446672087602827545 Fixed: N0.00 Date Sold: 04/05/19 22:34 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155700208284 Supplier Ref: 155700208284 Receipt: Adroit3EMDB02298333 Total Value: N300.00 Standard: N300.00 - 73158721646635074152 Fixed: N0.00 Date Sold: 09/05/19 17:02 Meter/Type: 0101161033606 Retailer/Operator: InfoStrategy/ Token Ref: 190509160146 Supplier Ref: 190509160146 Receipt: infSgr3EMDB02323085 Total Value: N1,000.00 Standard: N1,000.00 - 47271837552372054000 Fixed: N0.00 Date Sold: 24/05/19 20:02 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155872092093 Supplier Ref: 155872092093 Receipt: Adroit3EMDB02392481 Total Value: N500.00 Standard: N500.00 - 14678498329323585882 Fixed: N0.00 Date Sold: 31/05/19 18:48 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 155932130913 Supplier Ref: 155932130913 Receipt: Adroit3EMDB02429831 Total Value: N1,000.00 Standard: N1,000.00 - 37902200628159480755 Fixed: N0.00 Date Sold: 17/06/19 14:54 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 156077606208 Supplier Ref: 156077606208 Receipt: Adroit3EMDB02517095 Total Value: N500.00 Standard: N500.00 - 22545532956377215430 Fixed: N0.00 Date Sold: 24/06/19 20:54 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 156140244350 Supplier Ref: 156140244350 Receipt: Adroit3EMDB02552714 Total Value: N1,000.00 Standard: N1,000.00 - 57191099162950554309 Fixed: N0.00 Date Sold: 13/07/19 18:17 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 156303462640 Supplier Ref: 156303462640 Receipt: Adroit3EMDB02644492 Total Value: N1,000.00 Standard: N1,000.00 - 06083788653891598534 Fixed: N0.00 Date Sold: 28/07/19 15:21 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 156432010224 Supplier Ref: 156432010224 Receipt: Adroit3EMDB02713720 Total Value: N500.00 Standard: N500.00 - 03695731105288950429 Fixed: N0.00 Date Sold: 06/08/19 21:42 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 156512051779 Supplier Ref: 156512051779 Receipt: Adroit3EMDB02767155 Total Value: N500.00 Standard: N500.00 - 56485696441689102629 Fixed: N0.00 Date Sold: 07/08/19 16:19 Meter/Type: 0101161033606 Retailer/Operator: Fucil/ Token Ref: 267394966737279 Supplier Ref: 267394966737279 Receipt: FuGrp3EMDB02770481 Total Value: N1,000.00 Standard: N1,000.00 - 61103412755895932948 Fixed: N0.00 Date Sold: 23/08/19 15:14 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 192351414591 Supplier Ref: 192351414591 Receipt: Adroit3EMDB02848169 Total Value: N1,000.00 Standard: N1,000.00 - 09061403616362424953 Fixed: N0.00 Date Sold: 04/09/19 15:05 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 192471405181 Supplier Ref: 192471405181 Receipt: Adroit3EMDB02909053 Total Value: N5,000.00 Standard: N1,000.00 - 23087291247594490763 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/09/19 09:21 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 192620821356 Supplier Ref: 192620821356 Receipt: Adroit3EMDB02987854 Total Value: N1,000.00 Standard: N1,000.00 - 28993687155234184694 Fixed: N0.00 Date Sold: 10/10/19 10:42 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 192830943432 Supplier Ref: 192830943432 Receipt: Adroit3EMDB03105005 Total Value: N3,000.00 Standard: N1,000.00 - 73522413158863719074 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/10/19 14:27 Meter/Type: 0101161033606 Retailer/Operator: Fucil/ Token Ref: 434737245689593 Supplier Ref: 434737245689593 Receipt: FuGrp3EMDB03181151 Total Value: N1,000.00 Standard: N1,000.00 - 31005979374485890548 Fixed: N0.00 Date Sold: 15/11/19 15:31 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 193191433314 Supplier Ref: 193191433314 Receipt: Adroit3EMDB03316435 Total Value: N3,000.00 Standard: N1,000.00 - 56983473381895443467 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/12/19 17:07 Meter/Type: 0101161033606 Retailer/Operator: DATAPEX/ Token Ref: 157573138885 Supplier Ref: 157573138885 Receipt: Adroit3EMDB03490030 Total Value: N3,000.00 Standard: N1,000.00 - 25619243718935532883 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/12/19 14:24 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 193531327016 Supplier Ref: 193531327016 Receipt: Adroit3EMDB03571879 Total Value: N1,000.00 Standard: N1,000.00 - 51501349520963682025 Fixed: N0.00 Date Sold: 07/02/20 10:29 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 200380929510 Supplier Ref: 200380929510 Receipt: Adroit3EMDB04002221 Total Value: N5,000.00 Standard: N1,000.00 - 38201193901332013264 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/02/20 15:52 Meter/Type: 0101161033606 Retailer/Operator: Fucil/ Token Ref: 328214570080918 Supplier Ref: 328214570080918 Receipt: FuGrp3EMDB04134163 Total Value: N1,000.00 Standard: N1,000.00 - 03239996219666411067 Fixed: N0.00 Date Sold: 17/03/20 18:10 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 200771710506 Supplier Ref: 200771710506 Receipt: Adroit3EMDB04367025 Total Value: N3,000.00 Standard: N1,000.00 - 44466452357447251529 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/04/20 16:37 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 200951537228 Supplier Ref: 200951537228 Receipt: Adroit3EMDB04506751 Total Value: N3,000.00 Standard: N1,000.00 - 22362840461243825173 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/04/20 13:32 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 201001232396 Supplier Ref: 201001232396 Receipt: Adroit3EMDB04541705 Total Value: N1,000.00 Standard: N1,000.00 - 67620811428911456543 Fixed: N0.00 Date Sold: 17/04/20 17:06 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 201081706237 Supplier Ref: 201081706237 Receipt: Adroit3EMDB04592127 Total Value: N1,000.00 Standard: N1,000.00 - 56143757329956352182 Fixed: N0.00 Date Sold: 23/05/20 18:48 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 201441848266 Supplier Ref: 201441848266 Receipt: Adroit3EMDB04837284 Total Value: N2,500.00 Standard: N500.00 - 60218810029024632956 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/06/20 16:37 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 201541637276 Supplier Ref: 201541637276 Receipt: Adroit3EMDB04905225 Total Value: N1,450.00 Standard: N530.73 - 16714444421733216644 Debt: N919.27 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/06/20 19:24 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 201681924100 Supplier Ref: 201681924100 Receipt: Adroit3EMDB04997419 Total Value: N500.00 Standard: N500.00 - 56552206886277230313 Fixed: N0.00 Date Sold: 24/06/20 19:50 Meter/Type: 0101161033606 Retailer/Operator: BOCA/ Token Ref: 201761950377 Supplier Ref: 201761950377 Receipt: Adroit3EMDB05054371 Total Value: N500.00 Standard: N500.00 - 28708620355446037594 Fixed: N0.00 Total records returned: 118 Bottom of Form