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Ticket No:
#00013802
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
54161128027 Dear support kindly send me the above customer vending history Best regards
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
meter number
Impact Summary:
Find below, ________________________________________ Date Sold: 18/07/17 12:34 Meter/Type: 54161128027 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 719912326241 Supplier Ref: 719912326241 Receipt: JEDNIG3EMDB00337289 Total Value: N5,000.00 Standard: N5,000.00 - 55027292100935711177 Date Sold: 03/08/17 11:02 Meter/Type: 54161128027 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 721511017425 Supplier Ref: 721511017425 Receipt: JEDNIG3EMDB00359032 Total Value: N7,000.00 Standard: N5,000.00 - 35567998543684333096 Debt: N2,000.00 - Total Debt/Refund Date Sold: 15/08/17 11:27 Meter/Type: 54161128027 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 722714270153 Supplier Ref: 722714270153 Receipt: JEDNIG3EMDB00372640 Total Value: N5,000.00 Standard: N5,000.00 - 65833799338909523909 Date Sold: 24/10/17 10:04 Meter/Type: 54161128027 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 729710044614 Supplier Ref: 729710044614 Receipt: JEDNIG3EMDB00465230 Total Value: N5,000.00 Standard: N1,000.00 - 44931704856173175067 Debt: N4,000.00 - Total Debt/Refund Date Sold: 15/01/18 11:58 Meter/Type: 54161128027 Retailer/Operator: Fucil/ Token Ref: 315433236638088 Supplier Ref: 315433236638088 Receipt: FuGrp3EMDB00580967 Total Value: N9,000.00 Standard: N3,000.00 - 47638011817141712840 Debt: N6,000.00 - Total Debt/Refund Date Sold: 16/02/18 09:10 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000637825003 Supplier Ref: 000637825003 Receipt: Adroit3EMDB00626088 Total Value: N5,000.00 Standard: N3,000.00 - 11767727160623766619 Debt: N2,000.00 - Total Debt/Refund Date Sold: 04/04/18 13:13 Meter/Type: 54161128027 Retailer/Operator: Fucil/ Token Ref: 709725387803825 Supplier Ref: 709725387803825 Receipt: FuGrp3EMDB00698453 Total Value: N5,000.00 Standard: N1,000.00 - 31259857487739388976 Debt: N4,000.00 - Total Debt/Refund Date Sold: 21/05/18 17:50 Meter/Type: 54161128027 Retailer/Operator: Fucil/ Token Ref: 240380458318089 Supplier Ref: 240380458318089 Receipt: FuGrp3EMDB00782621 Total Value: N4,000.00 Standard: N2,000.00 - 01926508707622641354 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/07/18 14:49 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000660461169 Supplier Ref: 000660461169 Receipt: Adroit3EMDB00919146 Total Value: N5,000.00 Standard: N3,585.80 - 41695704350958174377 Debt: N1,414.20 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/08/18 17:27 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000664508966 Supplier Ref: 000664508966 Receipt: Adroit3EMDB00993372 Total Value: N5,000.00 Standard: N5,000.00 - 62661457842012918299 Fixed: N0.00 Date Sold: 11/09/18 14:49 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000667661264 Supplier Ref: 000667661264 Receipt: Adroit3EMDB01057459 Total Value: N2,000.00 Standard: N2,000.00 - 43145983744277706595 Fixed: N0.00 Date Sold: 02/10/18 15:21 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000670694453 Supplier Ref: 000670694453 Receipt: Adroit3EMDB01119675 Total Value: N2,000.00 Standard: N2,000.00 - 37325617993175630466 Fixed: N0.00 Date Sold: 15/10/18 13:29 Meter/Type: 54161128027 Retailer/Operator: Fucil/ Token Ref: 208315534466356 Supplier Ref: 208315534466356 Receipt: FuGrp3EMDB01164123 Total Value: N3,000.00 Standard: N3,000.00 - 60976427645383882506 Fixed: N0.00 Date Sold: 30/10/18 12:20 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000674708051 Supplier Ref: 000674708051 Receipt: Adroit3EMDB01215873 Total Value: N2,000.00 Standard: N2,000.00 - 17871633450861609253 Fixed: N0.00 Date Sold: 10/11/18 10:16 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000676279774 Supplier Ref: 000676279774 Receipt: Adroit3EMDB01257223 Total Value: N4,000.00 Standard: N4,000.00 - 29919105994106740780 Fixed: N0.00 Date Sold: 20/11/18 08:34 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 000677709591 Supplier Ref: 000677709591 Receipt: Adroit3EMDB01288748 Total Value: N2,000.00 Standard: N2,000.00 - 37712434796883403173 Fixed: N0.00 Date Sold: 04/12/18 13:22 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 183381222387 Supplier Ref: 183381222387 Receipt: Adroit3EMDB01340755 Total Value: N2,000.00 Standard: N2,000.00 - 33865744807178140514 Fixed: N0.00 Date Sold: 13/12/18 11:23 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 183471023215 Supplier Ref: 183471023215 Receipt: Adroit3EMDB01381685 Total Value: N5,000.00 Standard: N5,000.00 - 23957030205388966911 Fixed: N0.00 Date Sold: 02/01/19 12:39 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 154642559730 Supplier Ref: 154642559730 Receipt: Adroit3EMDB01503924 Total Value: N2,000.00 Standard: N2,000.00 - 41415227245000255715 Fixed: N0.00 Date Sold: 11/01/19 15:06 Meter/Type: 54161128027 Retailer/Operator: Fucil/ Token Ref: 834167793614088 Supplier Ref: 834167793614088 Receipt: FuGrp3EMDB01560121 Total Value: N7,000.00 Standard: N7,000.00 - 10658864822062263214 Fixed: N0.00 Date Sold: 28/01/19 16:16 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 154868500588 Supplier Ref: 154868500588 Receipt: Adroit3EMDB01685394 Total Value: N1,000.00 Standard: N1,000.00 - 17263806941136927749 Fixed: N0.00 Date Sold: 08/02/19 12:18 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 190391118306 Supplier Ref: 190391118306 Receipt: Adroit3EMDB01779864 Total Value: N6,000.00 Standard: N6,000.00 - 36600444357442565521 Fixed: N0.00 Date Sold: 21/02/19 14:45 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 190521346122 Supplier Ref: 190521346122 Receipt: Adroit3EMDB01872951 Total Value: N2,000.00 Standard: N2,000.00 - 08930674074440105510 Fixed: N0.00 Date Sold: 08/03/19 15:02 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 190671402118 Supplier Ref: 190671402118 Receipt: Adroit3EMDB01985293 Total Value: N1,000.00 Standard: N1,000.00 - 40053851576508739421 Fixed: N0.00 Date Sold: 25/03/19 16:23 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 155352383114 Supplier Ref: 155352383114 Receipt: Adroit3EMDB02067224 Total Value: N1,000.00 Standard: N1,000.00 - 51967585193576670949 Fixed: N0.00 Date Sold: 04/04/19 11:52 Meter/Type: 54161128027 Retailer/Operator: Fucil/ Token Ref: 357621570517025 Supplier Ref: 357621570517025 Receipt: FuGrp3EMDB02125426 Total Value: N2,000.00 Standard: N2,000.00 - 31322389565324831385 Fixed: N0.00 Date Sold: 13/04/19 21:25 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 191032026097 Supplier Ref: 191032026097 Receipt: Adroit3EMDB02179837 Total Value: N2,000.00 Standard: N2,000.00 - 51779698671025476076 Fixed: N0.00 Date Sold: 25/04/19 14:19 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 155619475689 Supplier Ref: 155619475689 Receipt: Adroit3EMDB02240336 Total Value: N2,000.00 Standard: N2,000.00 - 48106852583840737931 Fixed: N0.00 Date Sold: 06/05/19 15:26 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 191261426594 Supplier Ref: 191261426594 Receipt: Adroit3EMDB02305334 Total Value: N2,000.00 Standard: N2,000.00 - 24326597590416807074 Fixed: N0.00 Date Sold: 15/05/19 15:57 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 155792862459 Supplier Ref: 155792862459 Receipt: Adroit3EMDB02346987 Total Value: N2,000.00 Standard: N2,000.00 - 16475579617875248404 Fixed: N0.00 Date Sold: 27/05/19 14:48 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 191471348415 Supplier Ref: 191471348415 Receipt: Adroit3EMDB02403937 Total Value: N2,000.00 Standard: N2,000.00 - 67614926452375065657 Fixed: N0.00 Date Sold: 10/06/19 14:54 Meter/Type: 54161128027 Retailer/Operator: Fucil/ Token Ref: 720322959666159 Supplier Ref: 720322959666159 Receipt: FuGrp3EMDB02482777 Total Value: N2,000.00 Standard: N2,000.00 - 53241615086992135541 Fixed: N0.00 Date Sold: 21/06/19 13:52 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 156111791443 Supplier Ref: 156111791443 Receipt: Adroit3EMDB02536882 Total Value: N2,000.00 Standard: N2,000.00 - 15917750770947811337 Fixed: N0.00 Date Sold: 03/07/19 16:21 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 191841521483 Supplier Ref: 191841521483 Receipt: Adroit3EMDB02595773 Total Value: N1,000.00 Standard: N1,000.00 - 30526509855978685990 Fixed: N0.00 Date Sold: 22/08/19 15:26 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 156648038458 Supplier Ref: 156648038458 Receipt: Adroit3EMDB02843385 Total Value: N2,000.00 Standard: N2,000.00 - 68882452388229587182 Fixed: N0.00 Date Sold: 11/10/19 19:43 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 192841844581 Supplier Ref: 192841844581 Receipt: Adroit3EMDB03114385 Total Value: N1,000.00 Standard: N1,000.00 - 50807477252508273318 Fixed: N0.00 Date Sold: 11/11/19 11:48 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 193151050008 Supplier Ref: 193151050008 Receipt: Adroit3EMDB03289038 Total Value: N2,000.00 Standard: N2,000.00 - 43653360271351418514 Fixed: N0.00 Date Sold: 11/01/20 15:39 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 157875013590 Supplier Ref: 157875013590 Receipt: Adroit3EMDB03767137 Total Value: N2,000.00 Standard: N2,000.00 - 46491638830392208621 Fixed: N0.00 Date Sold: 03/03/20 16:47 Meter/Type: 54161128027 Retailer/Operator: DATAPEX/ Token Ref: 158324682704 Supplier Ref: 158324682704 Receipt: Adroit3EMDB04261795 Total Value: N1,000.00 Standard: N1,000.00 - 34655766991311008563 Fixed: N0.00 Date Sold: 20/03/20 17:09 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 200801608595 Supplier Ref: 200801608595 Receipt: Adroit3EMDB04387142 Total Value: N1,000.00 Standard: N1,000.00 - 18351945030495395075 Fixed: N0.00 Date Sold: 09/04/20 16:18 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 201001518496 Supplier Ref: 201001518496 Receipt: Adroit3EMDB04544297 Total Value: N1,000.00 Standard: N1,000.00 - 04604578591672514921 Fixed: N0.00 Date Sold: 08/05/20 12:40 Meter/Type: 54161128027 Retailer/Operator: BOCA/ Token Ref: 201291240567 Supplier Ref: 201291240567 Receipt: Adroit3EMDB04734023 Total Value: N1,000.00 Standard: N1,000.00 - 50676467138194701265 Fixed: N0.00 Total records returned: 60