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Ticket No:
#00013800
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly assist with vending history for MSN. 0101170138776 Thank Best Regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Please find below. Date Sold: 30/04/18 14:01 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 812013001529 Supplier Ref: 812013001529 Receipt: Adroit3EMDB00741679 Total Value: N1,500.00 Standard: N1,500.00 - 14538764718694433194 Fixed: N0.00 Date Sold: 19/06/18 13:42 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 817012421601 Supplier Ref: 817012421601 Receipt: Adroit3EMDB00841537 Total Value: N1,700.00 Standard: N1,700.00 - 25764378448525780823 Fixed: N0.00 Date Sold: 28/07/18 14:17 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 182091317365 Supplier Ref: 182091317365 Receipt: Adroit3EMDB00932217 Total Value: N1,000.08 Standard: N1,000.08 - 34735104822176490179 Fixed: N0.00 Date Sold: 18/08/18 17:34 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 153460629133 Supplier Ref: 153460629133 Receipt: Adroit3EMDB00988296 Total Value: N1,000.00 Standard: N1,000.00 - 01283186098072550410 Fixed: N0.00 Date Sold: 10/09/18 19:49 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 153660162115 Supplier Ref: 153660162115 Receipt: Adroit3EMDB01055142 Total Value: N1,000.00 Standard: N1,000.00 - 53203461911137290630 Fixed: N0.00 Date Sold: 03/10/18 13:07 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 153856830427 Supplier Ref: 153856830427 Receipt: Adroit3EMDB01123029 Total Value: N1,000.00 Standard: N1,000.00 - 30718096068237887782 Fixed: N0.00 Date Sold: 20/10/18 08:29 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154002038147 Supplier Ref: 154002038147 Receipt: Adroit3EMDB01181426 Total Value: N1,000.00 Standard: N1,000.00 - 41805742014366049052 Fixed: N0.00 Date Sold: 03/11/18 10:17 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154123638323 Supplier Ref: 154123638323 Receipt: Adroit3EMDB01232352 Total Value: N1,000.00 Standard: N1,000.00 - 35811798207357735566 Fixed: N0.00 Date Sold: 21/11/18 12:04 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154279806602 Supplier Ref: 154279806602 Receipt: Adroit3EMDB01292833 Total Value: N1,400.00 Standard: N1,400.00 - 29621910898074143527 Fixed: N0.00 Date Sold: 14/12/18 18:43 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154480565556 Supplier Ref: 154480565556 Receipt: Adroit3EMDB01391225 Total Value: N900.00 Standard: N900.00 - 65534641409612033161 Fixed: N0.00 Date Sold: 28/12/18 17:46 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154601182713 Supplier Ref: 154601182713 Receipt: Adroit3EMDB01481628 Total Value: N900.00 Standard: N900.00 - 32136737063895027791 Fixed: N0.00 Date Sold: 12/01/19 20:50 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154731893901 Supplier Ref: 154731893901 Receipt: Adroit3EMDB01569859 Total Value: N900.00 Standard: N900.00 - 22500965524983534454 Fixed: N0.00 Date Sold: 26/01/19 20:46 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154852835518 Supplier Ref: 154852835518 Receipt: Adroit3EMDB01674257 Total Value: N900.00 Standard: N900.00 - 30924426240731884545 Fixed: N0.00 Date Sold: 08/02/19 17:32 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 154963985116 Supplier Ref: 154963985116 Receipt: Adroit3EMDB01783993 Total Value: N900.00 Standard: N900.00 - 10629478431906713267 Fixed: N0.00 Date Sold: 22/02/19 21:13 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 155086258932 Supplier Ref: 155086258932 Receipt: Adroit3EMDB01888031 Total Value: N900.00 Standard: N900.00 - 24653442234066037359 Fixed: N0.00 Date Sold: 08/03/19 21:59 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 190672059432 Supplier Ref: 190672059432 Receipt: Adroit3EMDB01988884 Total Value: N900.00 Standard: N900.00 - 22009952256961869677 Fixed: N0.00 Date Sold: 08/03/19 22:30 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 155207452376 Supplier Ref: 155207452376 Receipt: Adroit3EMDB01989004 Total Value: N900.00 Standard: N900.00 - 10406602391309299283 Fixed: N0.00 Date Sold: 03/04/19 09:23 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 190930823524 Supplier Ref: 190930823524 Receipt: Adroit3EMDB02117390 Total Value: N1,000.00 Standard: N1,000.00 - 16407978377339727735 Fixed: N0.00 Date Sold: 20/04/19 17:27 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 191101627350 Supplier Ref: 191101627350 Receipt: Adroit3EMDB02215771 Total Value: N1,000.00 Standard: N1,000.00 - 40338017362044652587 Fixed: N0.00 Date Sold: 20/05/19 14:56 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 191401356330 Supplier Ref: 191401356330 Receipt: Adroit3EMDB02368929 Total Value: N5,000.00 Standard: N1,000.00 - 72717665900561067760 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/06/19 13:17 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 191691217542 Supplier Ref: 191691217542 Receipt: Adroit3EMDB02522266 Total Value: N3,500.00 Standard: N1,500.00 - 35432229228068844803 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/07/19 11:24 Meter/Type: 0101170138776 Retailer/Operator: InfoStrategy/ Token Ref: 190726399567 Supplier Ref: 190726399567 Receipt: infSgr3EMDB02702999 Total Value: N3,000.00 Standard: N1,000.00 - 06386098700550735978 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/08/19 14:01 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 192251301518 Supplier Ref: 192251301518 Receipt: Adroit3EMDB02798394 Total Value: N3,000.00 Standard: N1,000.00 - 20243716509136311547 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/08/19 16:18 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 192421518104 Supplier Ref: 192421518104 Receipt: Adroit3EMDB02883561 Total Value: N1,000.00 Standard: N1,000.00 - 66805586136704633027 Fixed: N0.00 Date Sold: 21/09/19 16:08 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 192641509124 Supplier Ref: 192641509124 Receipt: Adroit3EMDB03002151 Total Value: N3,500.00 Standard: N1,500.00 - 32061980022749692201 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/10/19 21:42 Meter/Type: 0101170138776 Retailer/Operator: InfoStrategy/ Token Ref: 191024888287 Supplier Ref: 191024888287 Receipt: infSgr3EMDB03183990 Total Value: N2,500.00 Standard: N500.00 - 18752034611412500146 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/11/19 14:53 Meter/Type: 0101170138776 Retailer/Operator: InfoStrategy/ Token Ref: 191104639322 Supplier Ref: 191104639322 Receipt: infSgr3EMDB03249680 Total Value: N3,000.00 Standard: N1,000.00 - 18235938119618952953 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/11/19 17:12 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 193261614187 Supplier Ref: 193261614187 Receipt: Adroit3EMDB03358685 Total Value: N500.00 Standard: N500.00 - 37283305620972042171 Fixed: N0.00 Date Sold: 03/12/19 15:29 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 157537990777 Supplier Ref: 157537990777 Receipt: Adroit3EMDB03454268 Total Value: N2,700.00 Standard: N700.00 - 28578604524396893668 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/12/19 17:20 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 157659616154 Supplier Ref: 157659616154 Receipt: Adroit3EMDB03554867 Total Value: N1,000.00 Standard: N1,000.00 - 68384968901245374393 Fixed: N0.00 Date Sold: 28/12/19 15:36 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 193621439175 Supplier Ref: 193621439175 Receipt: Adroit3EMDB03655346 Total Value: N700.00 Standard: N700.00 - 46482178289708053790 Fixed: N0.00 Date Sold: 06/01/20 17:46 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 200061649100 Supplier Ref: 200061649100 Receipt: Adroit3EMDB03723749 Total Value: N3,000.00 Standard: N1,000.00 - 56398073591979262212 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/01/20 14:27 Meter/Type: 0101170138776 Retailer/Operator: DATAPEX/ Token Ref: 157978263082 Supplier Ref: 157978263082 Receipt: Adroit3EMDB03864507 Total Value: N1,000.00 Standard: N1,000.00 - 09637422754162521425 Fixed: N0.00 Date Sold: 27/02/20 13:18 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 200581218426 Supplier Ref: 200581218426 Receipt: Adroit3EMDB04192579 Total Value: N2,600.00 Standard: N600.00 - 48195111099560711872 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/04/20 10:11 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 201000910524 Supplier Ref: 201000910524 Receipt: Adroit3EMDB04538365 Total Value: N5,000.00 Standard: N1,000.00 - 48444758225380650126 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/05/20 08:24 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 201300824392 Supplier Ref: 201300824392 Receipt: Adroit3EMDB04739648 Total Value: N2,500.00 Standard: N500.00 - 25302527136008444398 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/06/20 10:18 Meter/Type: 0101170138776 Retailer/Operator: BOCA/ Token Ref: 201821018442 Supplier Ref: 201821018442 Receipt: Adroit3EMDB05096289 Total Value: N2,500.00 Standard: N500.00 - 36872513215734263025 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 65