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Ticket No:
#00013784
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
VH Pls I need the vending history of this customer 0101160181869. Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Please find below. Date Sold: 24/09/18 09:50 Meter/Type: 0101160181869 Retailer/Operator: BOCA/ Token Ref: 182670950081 Supplier Ref: 182670950081 Receipt: Adroit3EMDB01093617 Total Value: N1,500.00 Standard: N1,500.00 - 08392368844199404427 Fixed: N0.00 Date Sold: 22/10/18 15:22 Meter/Type: 0101160181869 Retailer/Operator: BOCA/ Token Ref: 182951522545 Supplier Ref: 182951522545 Receipt: Adroit3EMDB01188572 Total Value: N1,000.00 Standard: N1,000.00 - 70681964969282227791 Fixed: N0.00 Date Sold: 07/11/18 16:08 Meter/Type: 0101160181869 Retailer/Operator: BOCA/ Token Ref: 183111608088 Supplier Ref: 183111608088 Receipt: Adroit3EMDB01248378 Total Value: N1,000.00 Standard: N1,000.00 - 70276938596859002082 Fixed: N0.00 Date Sold: 23/11/18 14:14 Meter/Type: 0101160181869 Retailer/Operator: DATAPEX/ Token Ref: 000678175652 Supplier Ref: 000678175652 Receipt: Adroit3EMDB01301224 Total Value: N1,500.00 Standard: N1,500.00 - 05338395834668542271 Fixed: N0.00 Date Sold: 18/12/18 15:09 Meter/Type: 0101160181869 Retailer/Operator: DATAPEX/ Token Ref: 154513857449 Supplier Ref: 154513857449 Receipt: Adroit3EMDB01409691 Total Value: N2,000.00 Standard: N2,000.00 - 31378880002065548697 Fixed: N0.00 Date Sold: 21/01/19 09:42 Meter/Type: 0101160181869 Retailer/Operator: DATAPEX/ Token Ref: 154805657927 Supplier Ref: 154805657927 Receipt: Adroit3EMDB01624238 Total Value: N2,000.00 Standard: N2,000.00 - 59202638840543274988 Fixed: N0.00 Date Sold: 04/03/19 17:01 Meter/Type: 0101160181869 Retailer/Operator: DATAPEX/ Token Ref: 155171170917 Supplier Ref: 155171170917 Receipt: Adroit3EMDB01956389 Total Value: N5,000.00 Standard: N1,869.94 - 43687268085753228676 Debt: N3,130.06 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/05/19 10:52 Meter/Type: 0101160181869 Retailer/Operator: BOCA/ Token Ref: 191340953040 Supplier Ref: 191340953040 Receipt: Adroit3EMDB02339217 Total Value: N3,500.00 Standard: N369.94 - 37333948585346658939 Debt: N3,130.06 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/05/19 15:23 Meter/Type: 0101160181869 Retailer/Operator: BOCA/ Token Ref: 191371423452 Supplier Ref: 191371423452 Receipt: Adroit3EMDB02355864 Total Value: N2,000.00 Standard: N2,000.00 - 27861151695259433230 Fixed: N0.00 Date Sold: 20/06/19 10:27 Meter/Type: 0101160181869 Retailer/Operator: BOCA/ Token Ref: 191710927204 Supplier Ref: 191710927204 Receipt: Adroit3EMDB02530830 Total Value: N2,000.00 Standard: N434.97 - 60965658343463513325 Debt: N1,565.03 - Total Debt/Refund Fixed: N0.00 Total records returned: 21