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Ticket No:
#00013699
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR DEBT PROFILE AND VENDING HISTORY FOR 54160929714 GOOD DAY
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Hello, Find below as requested, Debt Details • Name: OUTSTANDING • Reference Number: 466647 • Start Date: 6/2/2019 • Category: Outstanding Balance • Original Balance: $97,712.87 • Outstanding Balance: $71,712.87 • Running Balance: $71,712.87 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/29/2020 12:32:02 PM VH Date Sold: 18/11/18 07:29 Meter/Type: 54160929714 Retailer/Operator: BOCA/ Token Ref: 183220729062 Supplier Ref: 183220729062 Receipt: Adroit3EMDB01282895 Total Value: N2,000.00 Standard: N2,000.00 - 43611177487332498831 Fixed: N0.00 Date Sold: 18/11/18 15:06 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 000677460752 Supplier Ref: 000677460752 Receipt: Adroit3EMDB01283269 Total Value: N1,000.00 Standard: N1,000.00 - 38893162726114967104 Fixed: N0.00 Date Sold: 05/12/18 16:00 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 154401751013 Supplier Ref: 154401751013 Receipt: Adroit3EMDB01345974 Total Value: N3,000.00 Standard: N3,000.00 - 67613215950568332814 Fixed: N0.00 Date Sold: 24/12/18 22:33 Meter/Type: 54160929714 Retailer/Operator: BOCA/ Token Ref: 835821331007 Supplier Ref: 835821331007 Receipt: Adroit3EMDB01458597 Total Value: N3,000.00 Standard: N3,000.00 - 08209823711424475487 Fixed: N0.00 Date Sold: 25/12/18 08:13 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 154571818510 Supplier Ref: 154571818510 Receipt: Adroit3EMDB01459090 Total Value: N1,000.00 Standard: N1,000.00 - 63739602272148608561 Fixed: N0.00 Date Sold: 20/07/19 14:15 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 156362494319 Supplier Ref: 156362494319 Receipt: Adroit3EMDB02676524 Total Value: N8,100.00 Standard: N4,100.00 - 10926655022627768083 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/08/19 12:09 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 156525896267 Supplier Ref: 156525896267 Receipt: Adroit3EMDB02773300 Total Value: N4,000.00 Standard: N2,000.00 - 38269367342804131300 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/08/19 18:35 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 156597332668 Supplier Ref: 156597332668 Receipt: Adroit3EMDB02816000 Total Value: N4,000.00 Standard: N4,000.00 - 73518990766819735509 Fixed: N0.00 Date Sold: 27/08/19 06:03 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 156687856163 Supplier Ref: 156687856163 Receipt: Adroit3EMDB02863060 Total Value: N2,000.00 Standard: N2,000.00 - 47488613468692904068 Fixed: N0.00 Date Sold: 06/09/19 22:33 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 156780198728 Supplier Ref: 156780198728 Receipt: Adroit3EMDB02924233 Total Value: N4,000.00 Standard: N2,000.00 - 39611640322208745050 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/09/19 08:46 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 156861635488 Supplier Ref: 156861635488 Receipt: Adroit3EMDB02969277 Total Value: N2,000.00 Standard: N2,000.00 - 03284188303801946472 Fixed: N0.00 Date Sold: 25/09/19 08:32 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 156939317723 Supplier Ref: 156939317723 Receipt: Adroit3EMDB03019732 Total Value: N2,000.00 Standard: N2,000.00 - 70527141783523512785 Fixed: N0.00 Date Sold: 04/10/19 07:30 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 157016703234 Supplier Ref: 157016703234 Receipt: Adroit3EMDB03071870 Total Value: N4,000.00 Standard: N2,000.00 - 53005738076291598585 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/10/19 19:24 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 157211069106 Supplier Ref: 157211069106 Receipt: Adroit3EMDB03194326 Total Value: N500.00 Standard: N500.00 - 55226476589315652652 Fixed: N0.00 Date Sold: 03/03/20 00:28 Meter/Type: 54160929714 Retailer/Operator: DATAPEX/ Token Ref: 158318805808 Supplier Ref: 158318805808 Receipt: Adroit3EMDB04250609 Total Value: N10,200.00 Standard: N200.00 - 65831963985580689609 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/03/20 20:37 Meter/Type: 54160929714 Retailer/Operator: BOCA/ Token Ref: 200751937175 Supplier Ref: 200751937175 Receipt: Adroit3EMDB04355192 Total Value: N900.00 Standard: N900.00 - 66701271131726613208 Fixed: N0.00 Date Sold: 22/04/20 12:33 Meter/Type: 54160929714 Retailer/Operator: BOCA/ Token Ref: 201131233531 Supplier Ref: 201131233531 Receipt: Adroit3EMDB04626853 Total Value: N3,000.00 Standard: N1,000.00 - 71007599803872356216 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 29/06/20 12:32 Meter/Type: 54160929714 Retailer/Operator: BOCA/ Token Ref: 201811232081 Supplier Ref: 201811232081 Receipt: Adroit3EMDB05087936 Total Value: N6,000.00 Standard: N2,000.00 - 41100665506586209057 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 34