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Ticket No:
#00013670
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support, Kindly generate the VH for the meter number 0101170378430 regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below the request, Date Sold: 10/10/18 10:20 Meter/Type: 0101170378430 Retailer/Operator: DATAPEX/ Token Ref: 000671816335 Supplier Ref: 000671816335 Receipt: Adroit3EMDB01147593 Total Value: N1,000.00 Standard: N1,000.00 - 69413697814334984018 Fixed: N0.00 Date Sold: 19/10/18 16:11 Meter/Type: 0101170378430 Retailer/Operator: BOCA/ Token Ref: 182921611118 Supplier Ref: 182921611118 Receipt: Adroit3EMDB01180238 Total Value: N2,000.00 Standard: N2,000.00 - 48934016540299355415 Fixed: N0.00 Date Sold: 10/11/18 09:49 Meter/Type: 0101170378430 Retailer/Operator: DATAPEX/ Token Ref: 000676277062 Supplier Ref: 000676277062 Receipt: Adroit3EMDB01257060 Total Value: N3,000.00 Standard: N3,000.00 - 38206313691256446512 Fixed: N0.00 Date Sold: 22/12/18 13:41 Meter/Type: 0101170378430 Retailer/Operator: BOCA/ Token Ref: 183561242040 Supplier Ref: 183561242040 Receipt: Adroit3EMDB01437976 Total Value: N2,950.00 Standard: N2,950.00 - 63920003079133575451 Fixed: N0.00 Date Sold: 17/09/19 10:10 Meter/Type: 0101170378430 Retailer/Operator: eTranzact/ Token Ref: 926009110000 Supplier Ref: 926009110000 Receipt: Adroit3EMDB02976528 Total Value: N2,000.00 Standard: N2,000.00 - 69592267946839707217 Fixed: N0.00 Date Sold: 12/01/20 13:52 Meter/Type: 0101170378430 Retailer/Operator: DATAPEX/ Token Ref: 157883007546 Supplier Ref: 157883007546 Receipt: Adroit3EMDB03772461 Total Value: N10,000.00 Standard: N8,000.00 - 71236016925620930955 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/04/20 15:43 Meter/Type: 0101170378430 Retailer/Operator: BOCA/ Token Ref: 201171543370 Supplier Ref: 201171543370 Receipt: Adroit3EMDB04663263 Total Value: N6,100.00 Standard: N100.00 - 45475547071965382785 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/04/20 16:09 Meter/Type: 0101170378430 Retailer/Operator: BOCA/ Token Ref: 201171609555 Supplier Ref: 201171609555 Receipt: Adroit3EMDB04663553 Total Value: N2,500.00 Standard: N2,500.00 - 56091471025075039873 Fixed: N0.00 Date Sold: 25/05/20 07:24 Meter/Type: 0101170378430 Retailer/Operator: BOCA/ Token Ref: 201460724581 Supplier Ref: 201460724581 Receipt: Adroit3EMDB04843701 Total Value: N5,000.00 Standard: N3,000.00 - 14614736394791410861 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/06/20 22:37 Meter/Type: 0101170378430 Retailer/Operator: BOCA/ Token Ref: 201792238012 Supplier Ref: 201792238012 Receipt: Adroit3EMDB05079618 Total Value: N2,500.00 Standard: N500.00 - 72508680851425002137 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 19