JED Plc
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Ticket No:
#00013666
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
VENDING HISTORY 0101185056518
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below as requested, Date Sold: 20/11/19 09:41 Meter/Type: 0101185056518 Retailer/Operator: DATAPEX/ Token Ref: 157423577716 Supplier Ref: 157423577716 Receipt: Adroit3EMDB03341249 Total Value: N3,000.00 Standard: N3,000.00 - 49032763492694020871 Fixed: N0.00 Date Sold: 26/01/20 14:51 Meter/Type: 0101185056518 Retailer/Operator: DATAPEX/ Token Ref: 158004326698 Supplier Ref: 158004326698 Receipt: Adroit3EMDB03888706 Total Value: N4,900.00 Standard: N4,900.00 - 33094332028650810287 Fixed: N0.00 Date Sold: 06/03/20 15:50 Meter/Type: 0101185056518 Retailer/Operator: eTranzact/ Token Ref: 006614460000 Supplier Ref: 006614460000 Receipt: Adroit3EMDB04298910 Total Value: N10,000.00 Standard: N10,000.00 - 71954124135504868545 Fixed: N0.00 Date Sold: 07/04/20 14:57 Meter/Type: 0101185056518 Retailer/Operator: BOCA/ Token Ref: 200981357387 Supplier Ref: 200981357387 Receipt: Adroit3EMDB04525146 Total Value: N5,000.00 Standard: N1,000.00 - 09529385177562973987 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/06/20 08:42 Meter/Type: 0101185056518 Retailer/Operator: BOCA/ Token Ref: 201600842246 Supplier Ref: 201600842246 Receipt: Adroit3EMDB04941843 Total Value: N9,000.00 Standard: N5,000.00 - 61639610295374756145 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/06/20 17:49 Meter/Type: 0101185056518 Retailer/Operator: BOCA/ Token Ref: 201781749301 Supplier Ref: 201781749301 Receipt: Adroit3EMDB05069442 Total Value: N4,900.00 Standard: N4,900.00 - 55852377918636151715 Fixed: N0.00 Date Sold: 28/06/20 16:14 Meter/Type: 0101185056518 Retailer/Operator: BOCA/ Token Ref: 201801614300 Supplier Ref: 201801614300 Receipt: Adroit3EMDB05081739 Total Value: N1,500.00 Standard: N1,500.00 - 50184958476285036354 Fixed: N0.00 Total records returned: 29