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Ticket No:
#00013664
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Pls I need the vending history of the above account. Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below the request, Date Sold: 26/09/16 16:06 Meter/Type: 57100077239 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 627016060664 Supplier Ref: 627016060664 Receipt: JEDNIG3EMDB00042798 Total Value: N500.00 Standard: N4,622.00 - 66033915161981827821 Debt: -N4,122.00 - Total Debt/Refund Date Sold: 08/06/17 10:13 Meter/Type: 57100077239 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 715910130097 Supplier Ref: 715910130097 Receipt: JEDNIG3EMDB00286062 Total Value: N500.00 Standard: N500.00 - 15085391800852702962 Date Sold: 23/06/17 10:49 Meter/Type: 57100077239 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 717410490037 Supplier Ref: 717410490037 Receipt: JEDNIG3EMDB00305090 Total Value: N1,000.00 Standard: N1,000.00 - 55405683650339398216 Date Sold: 04/08/17 10:47 Meter/Type: 57100077239 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 721610470193 Supplier Ref: 721610470193 Receipt: JEDNIG3EMDB00360391 Total Value: N1,000.00 Standard: N1,000.00 - 65251164697810163633 Date Sold: 25/09/17 10:53 Meter/Type: 57100077239 Retailer/Operator: BOCA/ Token Ref: 726810531051 Supplier Ref: 726810531051 Receipt: Adroit3EMDB00424896 Total Value: N1,500.00 Standard: N1,500.00 - 70249325154207965834 Date Sold: 14/11/17 17:01 Meter/Type: 57100077239 Retailer/Operator: BOCA/ Token Ref: 731817011532 Supplier Ref: 731817011532 Receipt: Adroit3EMDB00497553 Total Value: N1,500.00 Standard: N1,500.00 - 18778809409033299807 Date Sold: 04/08/18 14:25 Meter/Type: 57100077239 Retailer/Operator: BOCA/ Token Ref: 182161325582 Supplier Ref: 182161325582 Receipt: Adroit3EMDB00951993 Total Value: N1,000.00 Standard: N1,000.00 - 13515885530046151579 Fixed: N0.00 Date Sold: 24/10/18 13:34 Meter/Type: 57100077239 Retailer/Operator: eTranzact/ Token Ref: 829713350000 Supplier Ref: 829713350000 Receipt: Adroit3EMDB01195790 Total Value: N2,000.00 Standard: N2,000.00 - 65419805147725739043 Fixed: N0.00 Date Sold: 21/02/19 17:31 Meter/Type: 57100077239 Retailer/Operator: eTranzact/ Token Ref: 905216270000 Supplier Ref: 905216270000 Receipt: Adroit3EMDB01875442 Total Value: N2,000.00 Standard: N2,000.00 - 12338255690689369919 Fixed: N0.00 Date Sold: 26/06/19 13:20 Meter/Type: 57100077239 Retailer/Operator: BOCA/ Token Ref: 191771220458 Supplier Ref: 191771220458 Receipt: Adroit3EMDB02559850 Total Value: N1,000.00 Standard: N1,000.00 - 15242546030163153161 Fixed: N0.00 Date Sold: 04/08/19 16:29 Meter/Type: 57100077239 Retailer/Operator: BOCA/ Token Ref: 192161529134 Supplier Ref: 192161529134 Receipt: Adroit3EMDB02753663 Total Value: N1,500.00 Standard: N1,500.00 - 36880202951455605969 Fixed: N0.00 Date Sold: 31/10/19 12:54 Meter/Type: 57100077239 Retailer/Operator: DATAPEX/ Token Ref: 157251933098 Supplier Ref: 157251933098 Receipt: Adroit3EMDB03222858 Total Value: N1,000.00 Standard: N1,000.00 - 39058422365762887059 Fixed: N0.00 Date Sold: 21/12/19 11:05 Meter/Type: 57100077239 Retailer/Operator: BOCA/ Token Ref: 193551008346 Supplier Ref: 193551008346 Receipt: Adroit3EMDB03588497 Total Value: N1,500.00 Standard: N1,500.00 - 36980272484244435772 Fixed: N0.00 Date Sold: 29/04/20 15:36 Meter/Type: 57100077239 Retailer/Operator: BOCA/ Token Ref: 201201536150 Supplier Ref: 201201536150 Receipt: Adroit3EMDB04682875 Total Value: N1,000.00 Standard: N1,000.00 - 28316423911432370134 Fixed: N0.00 Total records returned: 15