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Ticket No:
#00013662
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Pls we need the VH of the MSN above 0101170308460 Thank you.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below the request, Date Sold: 24/10/18 15:15 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 182971515245 Supplier Ref: 182971515245 Receipt: Adroit3EMDB01196298 Total Value: N1,000.00 Standard: N1,000.00 - 37644296412634385959 Fixed: N0.00 Date Sold: 22/12/18 21:56 Meter/Type: 0101170308460 Retailer/Operator: DATAPEX/ Token Ref: 154550847505 Supplier Ref: 154550847505 Receipt: Adroit3EMDB01441290 Total Value: N1,000.00 Standard: N1,000.00 - 01250339494384784051 Fixed: N0.00 Date Sold: 14/01/19 17:59 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 190141659143 Supplier Ref: 190141659143 Receipt: Adroit3EMDB01581231 Total Value: N1,000.00 Standard: N1,000.00 - 32538197230529628006 Fixed: N0.00 Date Sold: 08/02/19 15:39 Meter/Type: 0101170308460 Retailer/Operator: DATAPEX/ Token Ref: 154963314939 Supplier Ref: 154963314939 Receipt: Adroit3EMDB01782340 Total Value: N1,000.00 Standard: N1,000.00 - 10527204989691088034 Fixed: N0.00 Date Sold: 02/04/19 15:31 Meter/Type: 0101170308460 Retailer/Operator: DATAPEX/ Token Ref: 155421190903 Supplier Ref: 155421190903 Receipt: Adroit3EMDB02113978 Total Value: N1,000.00 Standard: N1,000.00 - 30579117195527076738 Fixed: N0.00 Date Sold: 19/05/19 19:04 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 191391805062 Supplier Ref: 191391805062 Receipt: Adroit3EMDB02364615 Total Value: N1,000.00 Standard: N1,000.00 - 17549117286623763915 Fixed: N0.00 Date Sold: 08/06/19 11:30 Meter/Type: 0101170308460 Retailer/Operator: DATAPEX/ Token Ref: 155998621655 Supplier Ref: 155998621655 Receipt: Adroit3EMDB02472366 Total Value: N1,000.00 Standard: N1,000.00 - 70080021693354124810 Fixed: N0.00 Date Sold: 19/06/19 18:15 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 191701716022 Supplier Ref: 191701716022 Receipt: Adroit3EMDB02529106 Total Value: N1,000.00 Standard: N1,000.00 - 71075010393520080787 Fixed: N0.00 Date Sold: 21/06/19 12:42 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 191721142405 Supplier Ref: 191721142405 Receipt: Adroit3EMDB02536401 Total Value: N1,000.00 Standard: N1,000.00 - 32608906460355474013 Fixed: N0.00 Date Sold: 09/07/19 15:43 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 191901443063 Supplier Ref: 191901443063 Receipt: Adroit3EMDB02623860 Total Value: N1,000.00 Standard: N1,000.00 - 02764160378130017245 Fixed: N0.00 Date Sold: 26/07/19 10:06 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 192070906158 Supplier Ref: 192070906158 Receipt: Adroit3EMDB02702352 Total Value: N2,500.00 Standard: N2,500.00 - 08221953445829300578 Fixed: N0.00 Date Sold: 26/08/19 12:38 Meter/Type: 0101170308460 Retailer/Operator: DATAPEX/ Token Ref: 156681589474 Supplier Ref: 156681589474 Receipt: Adroit3EMDB02859521 Total Value: N2,000.00 Standard: N2,000.00 - 71569111411405280360 Fixed: N0.00 Date Sold: 18/09/19 13:52 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 192611252484 Supplier Ref: 192611252484 Receipt: Adroit3EMDB02984113 Total Value: N1,500.00 Standard: N1,500.00 - 72906952057016411256 Fixed: N0.00 Date Sold: 14/10/19 09:16 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 192870817428 Supplier Ref: 192870817428 Receipt: Adroit3EMDB03122605 Total Value: N1,500.00 Standard: N1,500.00 - 01339310600321032295 Fixed: N0.00 Date Sold: 29/10/19 17:52 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 193021653471 Supplier Ref: 193021653471 Receipt: Adroit3EMDB03211143 Total Value: N2,000.00 Standard: N2,000.00 - 40906677195365385143 Fixed: N0.00 Date Sold: 29/10/19 17:54 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 193021655561 Supplier Ref: 193021655561 Receipt: Adroit3EMDB03211164 Total Value: N2,000.00 Standard: N2,000.00 - 09768000448455250163 Fixed: N0.00 Date Sold: 25/11/19 17:47 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 193291649146 Supplier Ref: 193291649146 Receipt: Adroit3EMDB03381131 Total Value: N1,500.00 Standard: N1,500.00 - 27801250066654829496 Fixed: N0.00 Date Sold: 16/12/19 09:16 Meter/Type: 0101170308460 Retailer/Operator: DATAPEX/ Token Ref: 157648072749 Supplier Ref: 157648072749 Receipt: Adroit3EMDB03539260 Total Value: N1,500.00 Standard: N1,500.00 - 25778231702875941753 Fixed: N0.00 Date Sold: 24/12/19 14:33 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 193581336162 Supplier Ref: 193581336162 Receipt: Adroit3EMDB03620040 Total Value: N1,500.00 Standard: N1,500.00 - 18967010739353630424 Fixed: N0.00 Date Sold: 06/01/20 13:01 Meter/Type: 0101170308460 Retailer/Operator: DATAPEX/ Token Ref: 157830867599 Supplier Ref: 157830867599 Receipt: Adroit3EMDB03717900 Total Value: N1,500.00 Standard: N1,500.00 - 02278017780669265384 Fixed: N0.00 Date Sold: 23/01/20 11:19 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 200231022438 Supplier Ref: 200231022438 Receipt: Adroit3EMDB03862523 Total Value: N3,000.00 Standard: N3,000.00 - 25008792436610507487 Fixed: N0.00 Date Sold: 05/03/20 12:20 Meter/Type: 0101170308460 Retailer/Operator: Pagatech/ Token Ref: 006511201253 Supplier Ref: 006511201253 Receipt: PagT13EMDB04282125 Total Value: N6,000.00 Standard: N2,000.00 - 21071751541232197877 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/03/20 17:22 Meter/Type: 0101170308460 Retailer/Operator: Pagatech/ Token Ref: 008016224797 Supplier Ref: 008016224797 Receipt: PagT13EMDB04387302 Total Value: N2,000.00 Standard: N2,000.00 - 47151054822442775187 Fixed: N0.00 Date Sold: 22/05/20 14:33 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 201431433531 Supplier Ref: 201431433531 Receipt: Adroit3EMDB04826017 Total Value: N6,000.00 Standard: N2,000.00 - 24709552892148401830 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/06/20 21:10 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 201602110062 Supplier Ref: 201602110062 Receipt: Adroit3EMDB04946285 Total Value: N4,000.00 Standard: N2,000.00 - 16000912991123397384 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/06/20 11:17 Meter/Type: 0101170308460 Retailer/Operator: BOCA/ Token Ref: 201741117422 Supplier Ref: 201741117422 Receipt: Adroit3EMDB05033208 Total Value: N7,000.00 Standard: N7,000.00 - 61473053644927451942 Fixed: N0.00 Total records returned: 40