JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00013660
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Pls I need the vending history of this customer 0101170307173. Thanks
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below as requested, Date Sold: 06/07/18 11:55 Meter/Type: 0101170307173 Retailer/Operator: BOCA/ Token Ref: 181871055491 Supplier Ref: 181871055491 Receipt: Adroit3EMDB00882071 Total Value: N2,000.00 Standard: N2,000.00 - 65103404123062093699 Fixed: N0.00 Date Sold: 06/08/18 11:08 Meter/Type: 0101170307173 Retailer/Operator: DATAPEX/ Token Ref: 000662455012 Supplier Ref: 000662455012 Receipt: Adroit3EMDB00954102 Total Value: N2,000.00 Standard: N2,000.00 - 55530657070575287445 Fixed: N0.00 Date Sold: 13/09/18 11:45 Meter/Type: 0101170307173 Retailer/Operator: DATAPEX/ Token Ref: 000667930816 Supplier Ref: 000667930816 Receipt: Adroit3EMDB01063135 Total Value: N2,000.00 Standard: N2,000.00 - 48726041344308657313 Fixed: N0.00 Date Sold: 22/10/18 15:02 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 21496351686287 Supplier Ref: 21496351686287 Receipt: FuGrp3EMDB01188423 Total Value: N1,000.00 Standard: N1,000.00 - 40838754504321935678 Fixed: N0.00 Date Sold: 03/11/18 10:12 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 596949618933463 Supplier Ref: 596949618933463 Receipt: FuGrp3EMDB01232300 Total Value: N2,000.00 Standard: N2,000.00 - 39048886032982162365 Fixed: N0.00 Date Sold: 26/11/18 11:42 Meter/Type: 0101170307173 Retailer/Operator: BOCA/ Token Ref: 183301142291 Supplier Ref: 183301142291 Receipt: Adroit3EMDB01308626 Total Value: N2,000.00 Standard: N2,000.00 - 30927803070202333172 Fixed: N0.00 Date Sold: 22/12/18 11:12 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 559531179809728 Supplier Ref: 559531179809728 Receipt: FuGrp3EMDB01436252 Total Value: N2,000.00 Standard: N2,000.00 - 46038199274049334735 Fixed: N0.00 Date Sold: 19/01/19 11:58 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 788449076013271 Supplier Ref: 788449076013271 Receipt: FuGrp3EMDB01617904 Total Value: N2,000.00 Standard: N2,000.00 - 00831389033397608452 Fixed: N0.00 Date Sold: 13/02/19 14:27 Meter/Type: 0101170307173 Retailer/Operator: eTranzact/ Token Ref: 904413270000 Supplier Ref: 904413270000 Receipt: Adroit3EMDB01815802 Total Value: N1,500.00 Standard: N1,500.00 - 05345775605901709771 Fixed: N0.00 Date Sold: 12/03/19 12:07 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 292128266894051 Supplier Ref: 292128266894051 Receipt: FuGrp3EMDB02003260 Total Value: N2,000.00 Standard: N2,000.00 - 34708680169090202125 Fixed: N0.00 Date Sold: 05/04/19 12:51 Meter/Type: 0101170307173 Retailer/Operator: DATAPEX/ Token Ref: 155446148495 Supplier Ref: 155446148495 Receipt: Adroit3EMDB02132564 Total Value: N2,000.00 Standard: N2,000.00 - 54227601533171026420 Fixed: N0.00 Date Sold: 07/05/19 11:47 Meter/Type: 0101170307173 Retailer/Operator: InfoStrategy/ Token Ref: 190507348554 Supplier Ref: 190507348554 Receipt: infSgr3EMDB02310859 Total Value: N2,000.00 Standard: N2,000.00 - 62478520944383283610 Fixed: N0.00 Date Sold: 13/06/19 11:50 Meter/Type: 0101170307173 Retailer/Operator: BOCA/ Token Ref: 191641050238 Supplier Ref: 191641050238 Receipt: Adroit3EMDB02497674 Total Value: N2,000.00 Standard: N2,000.00 - 01993641708262282584 Fixed: N0.00 Date Sold: 17/07/19 11:27 Meter/Type: 0101170307173 Retailer/Operator: DATAPEX/ Token Ref: 156335564837 Supplier Ref: 156335564837 Receipt: Adroit3EMDB02660351 Total Value: N2,000.00 Standard: N2,000.00 - 28551041005871863853 Fixed: N0.00 Date Sold: 03/09/19 12:29 Meter/Type: 0101170307173 Retailer/Operator: BOCA/ Token Ref: 192461130044 Supplier Ref: 192461130044 Receipt: Adroit3EMDB02902014 Total Value: N2,000.00 Standard: N2,000.00 - 21945312749435327652 Fixed: N0.00 Date Sold: 30/10/19 12:49 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 267738713791776 Supplier Ref: 267738713791776 Receipt: FuGrp3EMDB03215482 Total Value: N2,000.00 Standard: N2,000.00 - 19144116135539290673 Fixed: N0.00 Date Sold: 16/12/19 12:28 Meter/Type: 0101170307173 Retailer/Operator: DATAPEX/ Token Ref: 157649223194 Supplier Ref: 157649223194 Receipt: Adroit3EMDB03541850 Total Value: N2,000.00 Standard: N2,000.00 - 21706677580420066231 Fixed: N0.00 Date Sold: 13/01/20 13:10 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 804562015818123 Supplier Ref: 804562015818123 Receipt: FuGrp3EMDB03779116 Total Value: N1,500.00 Standard: N1,500.00 - 12155523487427098537 Fixed: N0.00 Date Sold: 15/02/20 11:53 Meter/Type: 0101170307173 Retailer/Operator: Fucil/ Token Ref: 239419445181251 Supplier Ref: 239419445181251 Receipt: FuGrp3EMDB04076495 Total Value: N1,500.00 Standard: N1,500.00 - 27152251654542740530 Fixed: N0.00 Date Sold: 25/03/20 11:32 Meter/Type: 0101170307173 Retailer/Operator: BOCA/ Token Ref: 200851031562 Supplier Ref: 200851031562 Receipt: Adroit3EMDB04418987 Total Value: N3,000.00 Standard: N1,000.00 - 66736805194165654398 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 26