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Ticket No:
#00013622
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VH - 61.0202.0012.4331 / 61/31/55/3552-01
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
61.0202.0012.4331 CRecSN CCustAcc CCustCNo DtBillDate NCredit NCreSum NCapSum NFixed NMetM NVat nPaidinSum NPrepaySum NTotal NPurTime NArrear NFlag COpNo CTerNo CSCenCode NHsdbgzf NHsyzdf NarrearBalance NHsdbgzfBalance 61/03030002000027364 61.0202.0012.4331 442946412115082A 11/03/2011 11:03 242.13 1428.57 0 0 0 71.43 1500 0 1500 36 0 1 2 2 61/0303 0 0 0 0 62/01010002200043108 61.0202.0012.4331 442946412115082A 25/07/2012 10:02 219.95 2857.14 0 0 0 142.86 3000 0 3000 63 0 1 2 2 62/0101 0 0 0 0 62/01010002200132915 61.0202.0012.4331 442946412115082A 05/07/2014 8:44 170.58 2857.14 0 0 0 142.86 3000 0 3000 92 0 1 2 2 62/0101 0 0 0 0 61/03030002000120282 61.0202.0012.4331 442946412115082A 09/01/2015 11:55 181.17 3034.52 0 775 0 190.48 4000 0 4000 103 0 1 2 2 61/0303 0 0 0 0 62/01010002200157835 61.0202.0012.4331 442946412115082A 23/01/2015 9:05 255.86 4285.71 0 0 0 214.29 4500 0 4500 104 0 1 2 2 62/0101 0 0 0 0 62/01010002200161542 61.0202.0012.4331 442946412115082A 14/02/2015 11:41 232.34 3891.67 0 775 0 233.33 4900 0 4900 105 0 1 2 2 62/0101 0 0 0 0 62/01010002200167978 61.0202.0012.4331 442946412115082A 30/03/2015 10:18 227.43 3809.52 0 0 0 190.48 4000 0 4000 107 0 1 2 2 62/0101 0 0 0 0 62/01010002200169881 61.0202.0012.4331 442946412115082A 14/04/2015 21:46 238.02 3986.9 0 775 0 238.1 5000 0 5000 108 0 1 2 2 62/0101 0 0 0 0 61/02020002000279568 61.0202.0012.4331 442946412115082A 23/03/2018 9:54 95.85 2857.14 0 0 0 142.86 3000 0 3000 174 0 1 3 2 61/0202 0 0 0 0 61/02020002000291842 61.0202.0012.4331 442946412115082A 24/09/2018 10:59 95.85 2857.14 0 0 0 142.86 3000 0 3000 175 0 1 3 2 61/0202 0 0 0 0