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Ticket No:
#00013615
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for Vending History
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Kindly assist print for the customer, Date Sold: 03/07/17 10:37 Meter/Type: 57100052075 Retailer/Operator: JEDANGLOJOS/fuzomba Token Ref: 718410370194 Supplier Ref: 718410370194 Receipt: JEDNIG3EMDB00317281 Total Value: N6,000.00 Standard: N2,000.00 - 66865599702425974285 Debt: N4,000.00 - Total Debt/Refund Date Sold: 26/10/17 13:52 Meter/Type: 57100052075 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 729913520157 Supplier Ref: 729913520157 Receipt: JEDNIG3EMDB00468869 Total Value: N14,000.00 Standard: N2,000.00 - 01149924351463326204 Debt: N12,000.00 - Total Debt/Refund Date Sold: 28/11/17 13:25 Meter/Type: 57100052075 Retailer/Operator: eTranzact/ Token Ref: 733213320000 Supplier Ref: 733213320000 Receipt: Adroit3EMDB00515972 Total Value: N5,000.00 Standard: N1,000.00 - 46469273229931403587 Debt: N4,000.00 - Total Debt/Refund Date Sold: 15/02/18 15:21 Meter/Type: 57100052075 Retailer/Operator: BOCA/ Token Ref: 804615211405 Supplier Ref: 804615211405 Receipt: Adroit3EMDB00625540 Total Value: N13,000.00 Standard: N1,000.00 - 67819113908078716356 Debt: N12,000.00 - Total Debt/Refund Date Sold: 24/03/18 12:34 Meter/Type: 57100052075 Retailer/Operator: DATAPEX/ Token Ref: 000643029482 Supplier Ref: 000643029482 Receipt: Adroit3EMDB00682476 Total Value: N7,000.00 Standard: N3,000.00 - 71609161557797237965 Debt: N4,000.00 - Total Debt/Refund Date Sold: 06/06/18 12:35 Meter/Type: 57100052075 Retailer/Operator: eTranzact/ Token Ref: 815711340000 Supplier Ref: 815711340000 Receipt: Adroit3EMDB00816710 Total Value: N15,000.00 Standard: N3,000.00 - 71293281603886676857 Debt: N12,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/08/18 13:59 Meter/Type: 57100052075 Retailer/Operator: eTranzact/ Token Ref: 822712580000 Supplier Ref: 822712580000 Receipt: Adroit3EMDB00978707 Total Value: N15,000.00 Standard: N7,000.00 - 38343169129466458961 Debt: N8,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/03/19 10:39 Meter/Type: 57100052075 Retailer/Operator: InfoStrategy/ Token Ref: 190322650230 Supplier Ref: 190322650230 Receipt: infSgr3EMDB02052220 Total Value: N32,500.00 Standard: N4,500.00 - 21418200982872262174 Debt: N28,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/06/19 12:46 Meter/Type: 57100052075 Retailer/Operator: BOCA/ Token Ref: 191731146351 Supplier Ref: 191731146351 Receipt: Adroit3EMDB02541704 Total Value: N16,000.00 Standard: N4,000.00 - 33203428123002568735 Debt: N12,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/10/19 14:25 Meter/Type: 57100052075 Retailer/Operator: BOCA/ Token Ref: 192911326095 Supplier Ref: 192911326095 Receipt: Adroit3EMDB03148902 Total Value: N20,000.00 Standard: N4,000.00 - 12364360178133363655 Debt: N16,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/02/20 15:09 Meter/Type: 57100052075 Retailer/Operator: DATAPEX/ Token Ref: 158108098956 Supplier Ref: 158108098956 Receipt: Adroit3EMDB04005583 Total Value: N3,000.00 Standard: N2,999.00 - 50128186052890831126 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/06/20 16:08 Meter/Type: 57100052075 Retailer/Operator: BOCA/ Token Ref: 201781608475 Supplier Ref: 201781608475 Receipt: Adroit3EMDB05068487 Total Value: N21,000.00 Standard: N5,000.00 - 64041002398257626069 Debt: N16,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 18