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Ticket No:
#00013581
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history 57100014851
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
V H
Impact Summary:
Hello, Find below as requested. Date Sold: 21/02/17 16:28 Meter/Type: 57100014851 Retailer/Operator: JEDYELWA/stama Token Ref: 705216290057 Supplier Ref: 705216290057 Receipt: JEDNIG3EMDB00150597 Total Value: N13,200.00 Standard: N3,200.00 - 44337116715522960725 Debt: N10,000.00 - Total Debt/Refund Date Sold: 21/02/17 17:05 Meter/Type: 57100014851 Retailer/Operator: DATAPEX/ Token Ref: 000586032677 Supplier Ref: 000586032677 Receipt: Adroit3EMDB00150622 Total Value: N2,900.00 Standard: N2,900.00 - 28759595948454669020 Date Sold: 18/05/17 15:01 Meter/Type: 57100014851 Retailer/Operator: DATAPEX/ Token Ref: 000598404210 Supplier Ref: 000598404210 Receipt: Adroit3EMDB00259818 Total Value: N8,900.00 Standard: N2,900.00 - 00195909021282302213 Debt: N6,000.00 - Total Debt/Refund Date Sold: 18/05/17 16:26 Meter/Type: 57100014851 Retailer/Operator: JEDYELWA/djoshua Token Ref: 713816260040 Supplier Ref: 713816260040 Receipt: JEDNIG3EMDB00260028 Total Value: N500.00 Standard: N500.00 - 30325097274428632105 Date Sold: 20/07/17 14:51 Meter/Type: 57100014851 Retailer/Operator: JEDYELWA/djoshua Token Ref: 720114510065 Supplier Ref: 720114510065 Receipt: JEDNIG3EMDB00340401 Total Value: N5,500.00 Standard: N1,500.00 - 26579954845768802026 Debt: N4,000.00 - Total Debt/Refund Date Sold: 31/07/17 22:57 Meter/Type: 57100014851 Retailer/Operator: DATAPEX/ Token Ref: 000609107765 Supplier Ref: 000609107765 Receipt: Adroit3EMDB00355064 Total Value: N2,700.00 Standard: N2,700.00 - 59336073891295028277 Date Sold: 30/09/17 14:56 Meter/Type: 57100014851 Retailer/Operator: JEDYELWA/djoshua Token Ref: 727314560015 Supplier Ref: 727314560015 Receipt: JEDNIG3EMDB00433204 Total Value: N6,000.00 Standard: N2,000.00 - 50571989967047568939 Debt: N4,000.00 - Total Debt/Refund Date Sold: 05/06/18 16:29 Meter/Type: 57100014851 Retailer/Operator: Fucil/ Token Ref: 200984812526431 Supplier Ref: 200984812526431 Receipt: FuGrp3EMDB00815267 Total Value: N8,000.00 Standard: N1,378.07 - 70219443274606299540 Debt: N6,621.93 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/06/18 11:51 Meter/Type: 57100014851 Retailer/Operator: Fucil/ Token Ref: 842013285040528 Supplier Ref: 842013285040528 Receipt: FuGrp3EMDB00832783 Total Value: N3,000.00 Standard: N3,000.00 - 07624449168471781994 Fixed: N0.00 Date Sold: 01/11/18 16:35 Meter/Type: 57100014851 Retailer/Operator: DATAPEX/ Token Ref: 000675021633 Supplier Ref: 000675021633 Receipt: Adroit3EMDB01225710 Total Value: N2,000.00 Standard: N2,000.00 - 46003840207862932930 Fixed: N0.00 Date Sold: 02/04/19 15:01 Meter/Type: 57100014851 Retailer/Operator: BOCA/ Token Ref: 190921401427 Supplier Ref: 190921401427 Receipt: Adroit3EMDB02113679 Total Value: N2,000.00 Standard: N2,000.00 - 26639705060642231858 Fixed: N0.00 Date Sold: 06/07/19 10:37 Meter/Type: 57100014851 Retailer/Operator: Fucil/ Token Ref: 829257135744445 Supplier Ref: 829257135744445 Receipt: FuGrp3EMDB02607545 Total Value: N2,000.00 Standard: N2,000.00 - 07655486058043595365 Fixed: N0.00 Date Sold: 08/09/19 12:04 Meter/Type: 57100014851 Retailer/Operator: BOCA/ Token Ref: 192511105134 Supplier Ref: 192511105134 Receipt: Adroit3EMDB02930446 Total Value: N2,000.00 Standard: N2,000.00 - 20656023256506123711 Fixed: N0.00 Total records returned: 13