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Ticket No:
#00013545
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Kindly bear with please assist me with the outstanding debt balance of the above meter please.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Anas Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Find below as requested. Date Sold: 01/04/19 11:53 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 190911053487 Supplier Ref: 190911053487 Receipt: Adroit3EMDB02103899 Total Value: N4,000.00 Standard: N4,000.00 - 19886148810167083738 Fixed: N0.00 Date Sold: 12/04/19 00:10 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191012310150 Supplier Ref: 191012310150 Receipt: Adroit3EMDB02169004 Total Value: N2,000.00 Standard: N2,000.00 - 30411653116217544865 Fixed: N0.00 Date Sold: 19/04/19 19:40 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191091840557 Supplier Ref: 191091840557 Receipt: Adroit3EMDB02211000 Total Value: N3,000.00 Standard: N3,000.00 - 03144385340742584974 Fixed: N0.00 Date Sold: 30/04/19 11:48 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191201048395 Supplier Ref: 191201048395 Receipt: Adroit3EMDB02268126 Total Value: N7,000.00 Standard: N7,000.00 - 08271244875269940514 Fixed: N0.00 Date Sold: 19/05/19 19:05 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191391805262 Supplier Ref: 191391805262 Receipt: Adroit3EMDB02364616 Total Value: N2,000.00 Standard: N2,000.00 - 36354982638637831980 Fixed: N0.00 Date Sold: 24/05/19 16:16 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191441517038 Supplier Ref: 191441517038 Receipt: Adroit3EMDB02391343 Total Value: N2,000.00 Standard: N2,000.00 - 23530662565695106814 Fixed: N0.00 Date Sold: 02/06/19 09:22 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191530822345 Supplier Ref: 191530822345 Receipt: Adroit3EMDB02438202 Total Value: N7,000.00 Standard: N7,000.00 - 18830266187122365518 Fixed: N0.00 Date Sold: 07/06/19 15:46 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191581446104 Supplier Ref: 191581446104 Receipt: Adroit3EMDB02468463 Total Value: N100.00 Standard: N100.00 - 10810473189886132162 Fixed: N0.00 Date Sold: 16/06/19 10:23 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191670923253 Supplier Ref: 191670923253 Receipt: Adroit3EMDB02512153 Total Value: N3,000.00 Standard: N3,000.00 - 24178798218662374310 Fixed: N0.00 Date Sold: 24/06/19 11:04 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191751004553 Supplier Ref: 191751004553 Receipt: Adroit3EMDB02548475 Total Value: N3,000.00 Standard: N3,000.00 - 23287004355611042932 Fixed: N0.00 Date Sold: 03/07/19 10:32 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 191840932170 Supplier Ref: 191840932170 Receipt: Adroit3EMDB02593122 Total Value: N7,000.00 Standard: N7,000.00 - 21829701959550927258 Fixed: N0.00 Date Sold: 23/07/19 22:07 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 192042107418 Supplier Ref: 192042107418 Receipt: Adroit3EMDB02690432 Total Value: N2,000.00 Standard: N2,000.00 - 48440717483631583344 Fixed: N0.00 Date Sold: 03/08/19 20:19 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 192151919536 Supplier Ref: 192151919536 Receipt: Adroit3EMDB02751800 Total Value: N7,000.00 Standard: N7,000.00 - 69991057152771615783 Fixed: N0.00 Date Sold: 25/08/19 19:46 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 192371846120 Supplier Ref: 192371846120 Receipt: Adroit3EMDB02857378 Total Value: N2,000.00 Standard: N2,000.00 - 07575071843880879792 Fixed: N0.00 Date Sold: 01/09/19 17:41 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 192441642003 Supplier Ref: 192441642003 Receipt: Adroit3EMDB02892457 Total Value: N7,000.00 Standard: N7,000.00 - 27621984967153808963 Fixed: N0.00 Date Sold: 26/09/19 15:51 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 192691452114 Supplier Ref: 192691452114 Receipt: Adroit3EMDB03028366 Total Value: N2,000.00 Standard: N2,000.00 - 41443473886078274925 Fixed: N0.00 Date Sold: 09/10/19 22:12 Meter/Type: 54160978992 Retailer/Operator: BOCA/ Token Ref: 192822113012 Supplier Ref: 192822113012 Receipt: Adroit3EMDB03103800 Total Value: N7,000.00 Standard: N7,000.00 - 63171130177287959301 Fixed: N0.00 Total records returned: 17 Thank you