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Ticket No:
#00013538
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Assist with vending history. 54160958747 Thank.
Initiated BY:
Muhammad Tj
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Top of Form Date Sold: 26/09/18 12:18 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 000669812221 Supplier Ref: 000669812221 Receipt: Adroit3EMDB01100828 Total Value: N1,000.00 Standard: N1,000.00 - 37345657869328013356 Fixed: N0.00 Date Sold: 10/10/18 16:19 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 000671852392 Supplier Ref: 000671852392 Receipt: Adroit3EMDB01149186 Total Value: N2,000.00 Standard: N2,000.00 - 39970948340768772346 Fixed: N0.00 Date Sold: 09/11/18 10:47 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 183131047370 Supplier Ref: 183131047370 Receipt: Adroit3EMDB01253857 Total Value: N2,500.00 Standard: N2,500.00 - 14174886106507641024 Fixed: N0.00 Date Sold: 26/11/18 17:09 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 183301709181 Supplier Ref: 183301709181 Receipt: Adroit3EMDB01310890 Total Value: N1,000.00 Standard: N1,000.00 - 46890965391462640900 Fixed: N0.00 Date Sold: 04/12/18 18:24 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 183381724363 Supplier Ref: 183381724363 Receipt: Adroit3EMDB01342669 Total Value: N3,000.00 Standard: N3,000.00 - 16814341189978277062 Fixed: N0.00 Date Sold: 17/12/18 16:22 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 183511522377 Supplier Ref: 183511522377 Receipt: Adroit3EMDB01403535 Total Value: N1,500.00 Standard: N1,500.00 - 69114822372000473462 Fixed: N0.00 Date Sold: 25/12/18 21:31 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 154576345823 Supplier Ref: 154576345823 Receipt: Adroit3EMDB01461520 Total Value: N2,000.00 Standard: N2,000.00 - 57145683316595003679 Fixed: N0.00 Date Sold: 01/01/19 13:01 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 154634031590 Supplier Ref: 154634031590 Receipt: Adroit3EMDB01499481 Total Value: N900.00 Standard: N900.00 - 59725600036134443998 Fixed: N0.00 Date Sold: 05/01/19 21:15 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 154671557258 Supplier Ref: 154671557258 Receipt: Adroit3EMDB01525276 Total Value: N1,900.00 Standard: N1,900.00 - 19722956712041661780 Fixed: N0.00 Date Sold: 16/01/19 12:34 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 190161134234 Supplier Ref: 190161134234 Receipt: Adroit3EMDB01593565 Total Value: N2,500.00 Standard: N2,500.00 - 44745468499173001266 Fixed: N0.00 Date Sold: 11/02/19 12:28 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 190421128377 Supplier Ref: 190421128377 Receipt: Adroit3EMDB01797218 Total Value: N2,500.00 Standard: N2,500.00 - 45919139128319524432 Fixed: N0.00 Date Sold: 11/03/19 00:11 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 155225572491 Supplier Ref: 155225572491 Receipt: Adroit3EMDB01993434 Total Value: N3,100.00 Standard: N3,100.00 - 49065419097010268430 Fixed: N0.00 Date Sold: 20/04/19 15:50 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 155576802671 Supplier Ref: 155576802671 Receipt: Adroit3EMDB02215302 Total Value: N3,000.00 Standard: N3,000.00 - 58962441096478620253 Fixed: N0.00 Date Sold: 21/05/19 06:49 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 155841389826 Supplier Ref: 155841389826 Receipt: Adroit3EMDB02371994 Total Value: N3,000.00 Standard: N3,000.00 - 70079894556439918560 Fixed: N0.00 Date Sold: 10/06/19 19:38 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 156018801210 Supplier Ref: 156018801210 Receipt: Adroit3EMDB02485556 Total Value: N3,000.00 Standard: N3,000.00 - 68064018432323035194 Fixed: N0.00 Date Sold: 10/07/19 18:17 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 156270328584 Supplier Ref: 156270328584 Receipt: Adroit3EMDB02630291 Total Value: N900.00 Standard: N900.00 - 08527603299344794089 Fixed: N0.00 Date Sold: 13/07/19 22:11 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 156304783461 Supplier Ref: 156304783461 Receipt: Adroit3EMDB02645555 Total Value: N3,000.00 Standard: N3,000.00 - 28207435706655326133 Fixed: N0.00 Date Sold: 03/08/19 10:19 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 192150919230 Supplier Ref: 192150919230 Receipt: Adroit3EMDB02747774 Total Value: N1,000.00 Standard: N1,000.00 - 06347858286346264128 Fixed: N0.00 Date Sold: 14/08/19 10:00 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 156576899152 Supplier Ref: 156576899152 Receipt: Adroit3EMDB02801091 Total Value: N2,900.00 Standard: N2,900.00 - 01672952475376980055 Fixed: N0.00 Date Sold: 04/09/19 09:19 Meter/Type: 54160958747 Retailer/Operator: BOCA/ Token Ref: 192470819417 Supplier Ref: 192470819417 Receipt: Adroit3EMDB02906247 Total Value: N1,000.00 Standard: N1,000.00 - 19337546730797400382 Fixed: N0.00 Date Sold: 11/09/19 21:13 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 156822907482 Supplier Ref: 156822907482 Receipt: Adroit3EMDB02950115 Total Value: N2,000.00 Standard: N2,000.00 - 59658384728320921139 Fixed: N0.00 Date Sold: 26/09/19 06:51 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 156947329831 Supplier Ref: 156947329831 Receipt: Adroit3EMDB03025173 Total Value: N1,500.00 Standard: N1,500.00 - 26598656999423308257 Fixed: N0.00 Date Sold: 10/10/19 07:14 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 157068310750 Supplier Ref: 157068310750 Receipt: Adroit3EMDB03104075 Total Value: N3,000.00 Standard: N3,000.00 - 10147208090076740242 Fixed: N0.00 Date Sold: 01/11/19 21:14 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 157263559029 Supplier Ref: 157263559029 Receipt: Adroit3EMDB03235302 Total Value: N2,000.00 Standard: N2,000.00 - 23424854284912685246 Fixed: N0.00 Date Sold: 16/11/19 18:04 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 157392001254 Supplier Ref: 157392001254 Receipt: Adroit3EMDB03323122 Total Value: N1,000.00 Standard: N1,000.00 - 36264009842177959984 Fixed: N0.00 Date Sold: 23/11/19 22:32 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 157454105532 Supplier Ref: 157454105532 Receipt: Adroit3EMDB03369451 Total Value: N1,000.00 Standard: N1,000.00 - 67857431617808460593 Fixed: N0.00 Date Sold: 02/12/19 03:06 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 157524863621 Supplier Ref: 157524863621 Receipt: Adroit3EMDB03435561 Total Value: N1,000.00 Standard: N1,000.00 - 33163598496236090090 Fixed: N0.00 Date Sold: 14/12/19 08:19 Meter/Type: 54160958747 Retailer/Operator: DATAPEX/ Token Ref: 157630437285 Supplier Ref: 157630437285 Receipt: Adroit3EMDB03528729 Total Value: N3,000.00 Standard: N3,000.00 - 07757479886054370595 Fixed: N0.00